
Ratings & Reviews for KitchenAid 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator for its spacious, well-organized interior with ample shelving and adjustable bins that maximize storage. The sleek, modern design with attractive finishes consistently delights users. Most highlight reliable cooling performance, convenient ice and water dispensers producing quality ice and fresh-tasting filtered water. The door-mounted ice maker frees up freezer space effectively. A few report the ice maker runs slow or noisy, and some find the dispenser lever difficult to operate. Minor issues with shelf adjustability and drawer depth exist. Overall, most customers consider it an excellent, thoughtfully designed refrigerator.
Customer review summary generated by AI, including incentivized reviews.From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Excellent luxury Kitchen aid side by side
Would RecommendThis is same frig I had 15 yrs ago And it’s gorgeous so quiet like the ice maker it’s nice looking
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Noisy
Very disappointed! I’ve called the manufacturer about it freezing products in the refrigerator. It runs continuously noisily. Hopefully the repairman can fix it, otherwise I’m going to replace it.
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Terrible Product
Would Not RecommendFreezer quit working after one week and now the refrigerator is going out. Appliance is less than 30 days old. Kitchenaid says we just have to wait the three weeks for parts and live without a refrigerator.
We completely understand how frustrating and disruptive it is to experience issues with a brand-new KitchenAid® Refrigerator, especially having both ... Read More

Horrid ice maker
Would Not RecommendThe refrigerator works well and I really like the surround lighting and layout. The freezer gets cold and the water dispenser works as it should. The icemaker is a dud. It has never made a full cycle of ice. No response from Kitchenaid.
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Disappointing
Would Not RecommendThis is our fourth Kitchenaid refrigerator. Sadly, the compressor failed and the cost to repair it was almost half the purchase of a new refrigerator. We've always had very good luck and have been very pleased with our KitchenAid refrigerators. The last one had beautiful lighting the shelves and drawers were substantial and they offered great flexibility. Since we were in a rush, we opted to buy another KitchenAid and chose the best price we could find for next day delivery. As I've read from...
Thank you for reaching out to us and sharing your experience. We sincerely apologize that the features and characteristics of your current appliance ... Read More

A Step Above
Would RecommendOur new KitchenAid refrigerator is exactly what we had hoped for and expected in a KitchenAid appliance. It is built well and has built in features we that add to convenience in use.
Verified Purchaser
Roomy but surprises
Would Recommend[This review was collected as part of a promotion.] This refrigerator is satisfactory, although it surprised us in several ways, which I wish had been made clear in the advertisements. The best part of it is that it seems to have a lot more space then the one it replaced. Here are some specific points. a) Although the shelves are advertised as adjustable, they are not. You can remove them, but you cannot fine tune the spacing between the shelves, that is fixed. Because it feels so much more roo...
From kitchenaid.com
Cheaply made for kitchen aid disappointed
Would Not RecommendEach of our drawers have broken. Ice machine has broken. I don’t think it’s keeps temps evenly.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the multiple concerns that you have experienced with your KitchenAid® Refrigerator and... Read More
New Kitchen Aid Frige Review
Would Recommend[This review was collected as part of a promotion.] Additional capacity in same fridge space is a true plus and the lighting is good. Wish the interior walls were white instead of gray. Would have rated as 5 stars but ice maker is slow- makes a tray of these small cubes in around 1.5 hours at 0-degree freezer temperature setting. Barely enough ice to keep up with the two of us- only my wife and myself.
From kitchenaid.com
[This review was collected as part of a promotion.]
From kitchenaid.com
KitchenAid for the win!
Would RecommendWorth every penny, the family loves the new fridge. Looks great because my toddlers fingerprints don’t stay on the fridge.
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Very roomy
Would RecommendIve had it only a couple of days, very happy with this purchase. I appreciate the ice maker on the door, extra room in the freezer. The measured water dispenser, nice plus. Nice features
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Delivery disappointed
Would Not RecommendRefrigerator might turn out good but it was installed improperly and very sloppy. Everything inside was left taped down and removal of tape after crew left leaves sticky residue on inside of refrigerator and freezer. Water and ice were not hooked up, etc.. what did I pay for with the installation cost. Anyone can carry an appliance in the house. Now I can’t get any help.
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel... Read More

Kitchen Aid is the way to go. Avoid LG
Would RecommendWe bought this refrigerator as a replacement for our 6-year-old LG which required a major repair. So far, we love the refrigerator and it is working well. Nice layout of drawer and shelf space.
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
We completely understand how frustrating it is to deal with a noisy, malfunctioning refrigerator that freezes your food, especially when you are wait... Read More