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28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

4.4
135
Review
 4.4 out of 5
135 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the spacious interior, excellent organization, and sleek modern design with bright LED lighting that significantly improves visibility. Most highlight generous storage capacity, adjustable shelves, and deep bins that accommodate family needs effortlessly. The in-door ice maker is frequently cited as a major advantage, freeing freezer space. However, some report ice maker noise and mechanical failures within weeks of purchase, while a few mention flimsy drawers and thin plastic shelves that limit long-term durability. Despite these concerns, most customers find the overall design and functionality worthwhile.

Customer review summary generated by AI, including incentivized reviews.
135 Customer Reviews

A Step Above

Would Recommend

Our new KitchenAid refrigerator is exactly what we had hoped for and expected in a KitchenAid appliance. It is built well and has built in features we that add to convenience in use.

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Roomy but surprises

Would Recommend

[This review was collected as part of a promotion.] This refrigerator is satisfactory, although it surprised us in several ways, which I wish had been made clear in the advertisements. The best part of it is that it seems to have a lot more space then the one it replaced. Here are some specific points. a) Although the shelves are advertised as adjustable, they are not. You can remove them, but you cannot fine tune the spacing between the shelves, that is fixed. Because it feels so much more roo...

September 14, 2026

From kitchenaid.com

Cheaply made for kitchen aid disappointed

Would Not Recommend

Each of our drawers have broken. Ice machine has broken. I don’t think it’s keeps temps evenly.

September 10, 2026

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We apologize for the multiple concerns that you have experienced with your KitchenAid® Refrigerator and... Read More

Consumer CareSeptember 15, 2026

New Kitchen Aid Frige Review

Would Recommend

[This review was collected as part of a promotion.] Additional capacity in same fridge space is a true plus and the lighting is good. Wish the interior walls were white instead of gray. Would have rated as 5 stars but ice maker is slow- makes a tray of these small cubes in around 1.5 hours at 0-degree freezer temperature setting. Barely enough ice to keep up with the two of us- only my wife and myself.

September 5, 2026

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.]

September 2, 2026

From kitchenaid.com

Is great owners manual no not helpful

Would Recommend

I tried for over an hour with chat and phone calls to figure out what the sabbath button on my refrigerator does. Nothing in the manual about buttons or screen use. I finally googled it find an answer please review your owners manual for information on the use of the screen on the door. RIDICULOUS,!,

August 11, 2026

From kitchenaid.com

A really GREAT fridge!

Would Recommend

[This review was collected as part of a promotion.] This is a great all around fridge! It is really large and each of fridge and freezer is wide enough that it is easy to fit and find food. With a side-by-side like this everything is easily accessible without digging through a deep bin. Each section has plenty of shelves and the fridge has 3 drawers at the bottom. Temperature is held well and evenly across both sections. The ice is a good shape and makes plenty. Having the dispenser for ice and ...

July 23, 2026

From kitchenaid.com

Interior of Refrigerator

Would Recommend

[This review was collected as part of a promotion.] My complaints are the shelves inside the refrigerator do not adjust. Secondly the ice dispenser needs to accommodate taller glasses. And it spews ice out on the floor if you don't hold your glass close to the top. Otherwise I love it.

July 23, 2026

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.]

July 23, 2026

From kitchenaid.com

Would Not Recommend

Kinda cheap made, doors slam cause that cant hold weight of stuff in the door, ice maker is extremely loud. The top shelf, half of it is used up by filters. It doesnt have enough door trays, and does not come with top butter holder. The water catch tray is not even, that drives me crazy every time i look at it. I got it on sale, so good for the price. It is not worth full price.

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