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28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

4.2
300
Review
 4.2 out of 5
300 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the refrigerator for its spacious, well-organized interior with ample shelving and adjustable bins that maximize storage. The sleek, modern design with attractive finishes consistently delights users. Most highlight reliable cooling performance, convenient ice and water dispensers producing quality ice and fresh-tasting filtered water. The door-mounted ice maker frees up freezer space effectively. A few report the ice maker runs slow or noisy, and some find the dispenser lever difficult to operate. Minor issues with shelf adjustability and drawer depth exist. Overall, most customers consider it an excellent, thoughtfully designed refrigerator.

Customer review summary generated by AI, including incentivized reviews.
300 Customer Reviews
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Excellent luxury Kitchen aid side by side

Would Recommend

This is same frig I had 15 yrs ago And it’s gorgeous so quiet like the ice maker it’s nice looking

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Noisy

Very disappointed! I’ve called the manufacturer about it freezing products in the refrigerator. It runs continuously noisily. Hopefully the repairman can fix it, otherwise I’m going to replace it.

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Response from KitchenAidTeam

We completely understand how frustrating it is to deal with a noisy, malfunctioning refrigerator that freezes your food, especially when you are wait... Read More

KitchenAidTeamSeptember 28, 2026

KitchenAidBrand

Terrible Product

Would Not Recommend

Freezer quit working after one week and now the refrigerator is going out. Appliance is less than 30 days old. Kitchenaid says we just have to wait the three weeks for parts and live without a refrigerator.

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Response from KitchenAidTeam

We completely understand how frustrating and disruptive it is to experience issues with a brand-new KitchenAid® Refrigerator, especially having both ... Read More

KitchenAidTeamSeptember 25, 2026

KitchenAidBrand

Horrid ice maker

Would Not Recommend

The refrigerator works well and I really like the surround lighting and layout. The freezer gets cold and the water dispenser works as it should. The icemaker is a dud. It has never made a full cycle of ice. No response from Kitchenaid.

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Disappointing

Would Not Recommend

This is our fourth Kitchenaid refrigerator. Sadly, the compressor failed and the cost to repair it was almost half the purchase of a new refrigerator. We've always had very good luck and have been very pleased with our KitchenAid refrigerators. The last one had beautiful lighting the shelves and drawers were substantial and they offered great flexibility. Since we were in a rush, we opted to buy another KitchenAid and chose the best price we could find for next day delivery. As I've read from...

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Response from KitchenAidTeam

Thank you for reaching out to us and sharing your experience. We sincerely apologize that the features and characteristics of your current appliance ... Read More

KitchenAidTeamSeptember 17, 2026

KitchenAidBrand

A Step Above

Would Recommend

Our new KitchenAid refrigerator is exactly what we had hoped for and expected in a KitchenAid appliance. It is built well and has built in features we that add to convenience in use.

September 15, 2026
Verified Purchaser
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Roomy but surprises

Would Recommend

[This review was collected as part of a promotion.] This refrigerator is satisfactory, although it surprised us in several ways, which I wish had been made clear in the advertisements. The best part of it is that it seems to have a lot more space then the one it replaced. Here are some specific points. a) Although the shelves are advertised as adjustable, they are not. You can remove them, but you cannot fine tune the spacing between the shelves, that is fixed. Because it feels so much more roo...

September 14, 2026

From kitchenaid.com

Cheaply made for kitchen aid disappointed

Would Not Recommend

Each of our drawers have broken. Ice machine has broken. I don’t think it’s keeps temps evenly.

September 10, 2026

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We apologize for the multiple concerns that you have experienced with your KitchenAid® Refrigerator and... Read More

Consumer CareSeptember 15, 2026

New Kitchen Aid Frige Review

Would Recommend

[This review was collected as part of a promotion.] Additional capacity in same fridge space is a true plus and the lighting is good. Wish the interior walls were white instead of gray. Would have rated as 5 stars but ice maker is slow- makes a tray of these small cubes in around 1.5 hours at 0-degree freezer temperature setting. Barely enough ice to keep up with the two of us- only my wife and myself.

September 5, 2026

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.]

September 2, 2026

From kitchenaid.com

KitchenAid for the win!

Would Recommend

Worth every penny, the family loves the new fridge. Looks great because my toddlers fingerprints don’t stay on the fridge.

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Very roomy

Would Recommend

Ive had it only a couple of days, very happy with this purchase. I appreciate the ice maker on the door, extra room in the freezer. The measured water dispenser, nice plus. Nice features

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Delivery disappointed

Would Not Recommend

Refrigerator might turn out good but it was installed improperly and very sloppy. Everything inside was left taped down and removal of tape after crew left leaves sticky residue on inside of refrigerator and freezer. Water and ice were not hooked up, etc.. what did I pay for with the installation cost. Anyone can carry an appliance in the house. Now I can’t get any help.

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Response from KitchenAidTeam

Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel... Read More

KitchenAidTeamSeptember 1, 2026

KitchenAidBrand

Kitchen Aid is the way to go. Avoid LG

Would Recommend

We bought this refrigerator as a replacement for our 6-year-old LG which required a major repair. So far, we love the refrigerator and it is working well. Nice layout of drawer and shelf space.

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