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Counter-Depth with Internal Water Dispenser 24.3-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth with Internal Water Dispenser 24.3-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( PrintShield Stainless ) ENERGY STAR Certified

4.0
469
Review
 4 out of 5
469 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this refrigerator for its sleek, modern design and spacious interior with excellent organization. The counter-depth styling, fingerprint-resistant finish, and French door layout are frequently highlighted as kitchen showpieces. Most appreciate the generous storage, pull-out beverage tray, and adjustable shelving for easy access. The internal water dispenser is widely loved for convenience and clean aesthetics. However, some report recurring ice maker issues including overfilling, excessive noise, and inconsistent production, while a few mention door closure problems and mechanical flaws. Despite these concerns, most customers find it a worthwhile purchase.

Customer review summary generated by AI, including incentivized reviews.
469 Customer Reviews

Beautiful and functional

Would Recommend

Counter depth is fantastic. Runs quietly except for noisy ice maker.

April 20, 2026
Verified Purchaser
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It fits!

Would Recommend

It's appearance, it's storage capacity, and it's thin door.

April 20, 2026
Verified Purchaser
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The track in the freezer is a little fragile.

Would Recommend

Beautiful fridge. Very well packaged. Made ice after the first hour

April 19, 2026
Verified Purchaser
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Richard Wilson was great, very good representative

Would Recommend
April 7, 2026
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Ice maker already not working less than 2 months i

Would Not Recommend

Very disappointed that the ice maker stopped working. Yes the switch is on. Also tried unplugging and plugging back in. Kitchen Aid was supposed to be high end. I will be exercising the warranty immediately.

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Response from KitchenAidTeam

We appreciate you bringing your concern about your KitchenAid® Refrigerator to our attention. Please find the following professional troubleshooting ... Read More

KitchenAidTeamApril 7, 2026

KitchenAidBrand

Water dispenser inside door drips after use

Would Recommend

Very quiet machine spacious

April 4, 2026
Verified Purchaser
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Love this product. Nice looking and quiet.

Would Recommend

Great service from the Lowe’s staff. They made this purchase so easy.

April 3, 2026
Verified Purchaser
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24.3 Cubic Ft.

Would Recommend

Everything. So far so good

April 1, 2026
Verified Purchaser
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Very practical and looks very high level

Would Recommend

I love the look a practicality of this refrigerator. So easy to organize and pull product from the refrigerator.

April 1, 2026
Verified Purchaser
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Cozy with Kitchen Aid

Perfect fit for our cozy kitchen. Not only is the fridge aesthetically pleasing it has ample storage for our family of five. After spending hours comparing various brands I’m confident we made the right decision.

March 17, 2026
Verified Purchaser
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Review for Do Not Buy "Was Deleted"

Would Not Recommend

Wow! Today I received an email from Lowe's telling me to see their response to my review from last week - when I drilled down to reviews - it is gone! Other than my justified review of my 3-month old frig that died (with two major part failures on back order with no ETA) and Whirlpool brushing me off, there should have been no reason to have deleted it. Respectfully requesting that this be posted again with a valid response.

March 17, 2026
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Response from KitchenAidTeam

We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your ... Read More

KitchenAidTeamMarch 23, 2026

KitchenAidBrand

Sleek design

Would Recommend

So fa this has been a wonderful addition to our kitchen. I like that the water tap is inside the refrigerator leaving the front more cohesive and plain. Also, gives more room in the side French door because the Ice maker is in the freezer.

March 16, 2026
Verified Purchaser
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DO NOT BUY THIS KITCHENAID PRODUCT

Would Not Recommend

Whirlpool Customer Relations is the worst! My 3-month old refrigerator failed five days ago. There is no cooling whatsoever. They assigned to a local service company "J&H Appliance". J&H came out within two days. The refrigerator had two major failures - the evaporator (not available locally so will be coming from East Coast 7-10 days) and the UI system (back ordered and at least three weeks minimum) to get this. We have family members that rely on insulin and other meds that need refrigera...

March 11, 2026
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Response from KitchenAidTeam

We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your ... Read More

KitchenAidTeamMarch 17, 2026

KitchenAidBrand

Like a convenience store in the kitchen!

Would Recommend

This is a beautiful fridge! I looked forever and although I wanted a darker fridge, I fell in love with the grey interior and features. It looks and feels high end. Love that customizing the handles is an option.

March 10, 2026
Verified Purchaser
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Beautiful Fridge, horrible process

Would Recommend

The refrigerator is a good size. I do wish the freezer was a little bigger. The design is modern and sleek. I love look especially the door handles. The refrigerator was delivered with multiple scratches. I informed Lowe’s and was told that they could not replace it with the same one because they did not have any more in this model. This was an extremely frustrating purchase. No one should spend this much money on a new purchase and have it arrive damaged. I did not return it because I did not w...

March 3, 2026
Verified Purchaser
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