
Ratings & Reviews for KitchenAid 12 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Onyx Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this coffee maker for exceptional coffee quality, with many highlighting the spiral showerhead that ensures even ground saturation and café-quality results. Reviewers consistently appreciate the modern design, programmable timers, adjustable strength settings, pause-and-pour feature, and reusable gold-tone filter. The warming plate and convenient wake-up brewing earn frequent praise. However, some report durability concerns including warming plate failures after brief use, fragile carafes prone to leaking, and occasional unexpected shutdowns. Despite these isolated issues, most customers find it a reliable, attractive addition to their kitchen.
Customer review summary generated by AI, including incentivized reviews.Best Coffee Ever
Would RecommendSimply the best-tasting coffee I have ever had. I have owned a wide range of drip, siphon, and pour over machines—I even bought a commercial pour over machine with extra warming plates and carafes—and this KitchenAid makes the most consistent and flavorful cup. It should qualify for the SCA Gold Cup standard; it actually brews a tastier cup than the two expensive European machines I own. (I bought the first Dutch-made brand and wasn’t all-too satisfied, so, smart me, I bought an even larger v...
From Kitchen Aid
Coffee pot
[This review was collected as part of a promotion.] This is the best coffee pot I have ever owned. Coffee is hot from first cup to last. Easy use and cleaning. Only thing is I can't extend time after 2 hours. We sometime drink coffee at different times because my husband gets up early. I have found if I add water to reservoir and turn back on it works fine.
From Kitchen Aid
Outstanding coffee maker.
Would RecommendI have had this for a year and it makes the best coffee. If I ware this one out, I will definitely buy another.
From Kitchen Aid
Great product
Would RecommendThis is our 2nd Kitchen Aid coffee maker. We Love this one even better than the first one, I like being able to set the hot plate for extended heating time, which was the only thing lacking on the first one. I like the glossy black color better than the gray.
From 12 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Onyx Black ) Verified Purchaser
Bad Carafe
Would Not RecommendI have had this for 3 months and used it often. However, it is the most fragile carafe known to man. The slightest touch on a wood cutting board caused it to crack. Also, the lid to the grounds baskets leaks water every single time it is lifted. Who designed this thing? I had the previous version of this coffee pot and loved it. This new one is definitely a downgrade. The previous model had the grounds basket come out from front, so you didn't need to pull it out from under cabinet. Th...
From Kitchen Aid
Great coffee maker!
Would RecommendI purchased this coffee pot because I stand behind the Kitchen Aid brand. The coffee is delicious. It's easy to clean and easy to program. I definitely recommend this 12 cup drip coffee marker.
From Kitchen Aid
Great features!
Would RecommendGreat coffee pot. We love the option of being able to set two different brew timers. Great for the distinction between weekday brew times and weekend brew times.
From Kitchen Aid
Bold setting doesn't work when I use it.
Would RecommendThe Bold function isn’t working for me. When I push the bold button the machine will start then beep several times and stops working.
From Kitchen Aid
Dear Marvin, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to in...
Great coffee pot.
Had problems with first pot. New pot is working well. Coffee tastes well. Love this pot.
From Kitchen Aid
Seems the same problems. Will not brew with Bold brew, warmer plate does not stay on shuts off when coffee finishes its cycle
From Kitchen Aid
Dear Wy13, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inqu...
Warming plate doesn't work on new coffee maker.
The appliance is perfect for my counter, it makes great coffee and the capacity is great for company. But I already wrote to you to report the warming plate does not work at all. After it worked perfectly just about 3 times, the warming plate stopped working entirely. I wanted the coffee to stay warm for at least an hour after making it, but it doesn't work. Can someone assist me?
From Kitchen Aid
Dear Meg37, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inq...
Terrible for the price
I'm on my second one as I returned the first one. You can not brew on bold, instantly turns off. It almost always turns off after brewing coffee and I have to turn in back on and hit the plate warmer to keep the coffee warm. If I run the timer I almost always find the pot off and the coffee cold. I tried to check the manual but nothing indicates I'm doing anything wrong.
From Kitchen Aid
Dear YESILOVECOFFEE, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would li...
After three days, we are back to our old sixteen year old kitchen aid. The keep hot burner won't stay on and the carafe popped a big hole in it on day two! A new one is back ordered for a month. I guess we are not the only ones with a brittle pot. The coffee maker was very expensive.
From Kitchen Aid
Dear David, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inq...
Warming Plate Failure x 3
Keep warm plate fails to turn on after brewing. Have gone through the warranty process and have had three coffee makers all with the same issue. Would not recommend.
From Kitchen Aid
Dear BB, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inquir...
Has Issues
A 3rd one is soon to be shipped to replace the 1st TWO that have the same issues. Warming plate doesn't work, will not brew on bold. Too many computer components a guess. Not user friendly at all. Don't buy.
From Kitchen Aid
Dear TLee, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else ...
Coffee pot
Unfortunately, the coffee doesn’t get hot enough, even on bold setting. We have to heat it up. We have a kitchenaid range and dishwasher and no problems. I think the coffee pot is defective.
From Kitchen Aid
Dear ., Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid coffee maker. We would like to inqui...
Awful
I’ve had so many problems with this coffee maker. I can’t begin to speak about it. Don’t buy it.
From Kitchen Aid
Dear Moe, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else ...
The coffee maker is awesome the only issue is that it leaks coffee when pouring into a cup making a mess all the time. Besides that. It works.
From Kitchen Aid
Dear YanieR, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to in...
product is a lemon
Would Not Recommendthis is the second one replacing the first one and it also leaks water and shuts down before perking the coffee. I was so tired of returning it as I will suffer the loss. you have to pull this lemon off the market as it sullies your reputation for your other products that I have many.
From Kitchen Aid
Dear David, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid coffee maker. We would like to i...
Very reliable coffeemaker
Would RecommendMakes excellent coffee. Easy to operate. Very reliable!
From Kitchen Aid
Dear JavaAddict, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like t...