
Ratings & Reviews for KitchenAid 12 -Cup Residential Drip coffee maker with Automatic Shut-Off ( Onyx Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with customers praising its excellent coffee quality, sleek design, and user-friendly features. Many highlight the rich flavor and ability to keep the coffee hot for up to 2 hours. However, some have experienced issues with the fragile glass carafe and water leakage, and a few noted the coffee not staying hot enough. Despite these drawbacks, most customers are satisfied and would recommend the product.
Customer review summary generated by AI, including incentivized reviews.Died before year old
Would Not RecommendWorked great .. until it didn’t ! Dead before a year old .. Really sad because it’s an expensive kitchen aid .. Cleaned everytime it needed cleaning and it just stopped working .. I filled out warranty and there’s no record of it.. purchased on thru kitchen aid.. into trash it goes
From Kitchen Aid
Looks great!
Would RecommendMakes great coffee! The coffee maker was easy to setup and use.
From Kitchen Aid
Poor Design
Would Not RecommendThis is the worst coffee maker I ever had. It drips from the upper portion of the carafe all over the counter when pouring. Very disappointing for the money and the expectations for Kitchen Aid.
From Kitchen Aid
Not happy with coffeemaker
Would Not RecommendI purchased this coffeemaker a month ago & made maybe 5 pots of coffee. Coffee is great but when you open the top to empty the grounds there is probably a tablespoon of water that drips alongside the lid on both sides & down the sides of coffeemaker to the countertop to clean up. Not happy with this feature!!
From Kitchen Aid
Dear Cas1363, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to i... Read More
Disappointed
Our nine year old Kitchen Aide coffee maker died and we had been so happy with it. Well couldn’t find one like it so we got a different model. Not very happy with it. Don’t like cone basket and it’s difficult to get back in place. Cover is very hard to get on. Sometime the interrupt function doesn’t work. It is also very slow to make a pot of coffee. Overall it works but very disappointing after our last Kitchen Aide.
From Kitchen Aid
Dear Redcow, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to in... Read More
Gold Tone filter remedied
Would RecommendI bought this in 2022. It still works and tastes great (with cleanings) and I just got the replacement filter that had been out of stock for so long. Other filters did not fit as well as the one that came with it. Thank you for getting the Gold Tone filter situation remedied. You have retained a customer!
From Kitchen Aid
Weak Coffee with Plastic Aftertaste
Would Not RecommendBought for Christmas in the Charcoal gray color. The coffee produced by the machine is bland, weak tasting and has a plasticy smell and taste and to it. I don't think this machine is a winner. For the record, I used high quality beans and ground them with the kitchenaid grinder (which is great). Tried running multiple batches, tried water with vinegar, nothing got rid of the plasticy taste, and nothing made the coffee taste better.
From Kitchen Aid
Dear Will, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inqu... Read More
Wonderful Treat to Myself
Would RecommendI had an older Mr. Coffee machine and the grounds never got evenly moistened to make the coffee. I am so very pleased with the taste of my coffee now with the spiral shower head feature on this machine. The machine itself is beautifully made and has all the settings that I need/want on a coffee machine. I will never buy anything but Kitchen Aid again!
From Kitchen Aid
Life is just a bowl of cherries
Wahoo. Best coffee maker ever. I can’t wait to use it every day. This is a stupid survey
From Kitchen Aid
This coffee maker delivers
This drip coffee maker hits every mark. It brews at the perfect temperature, extracts a rich, balanced flavor, and does it consistently. The showerhead design evenly saturates the grounds, making a noticeable difference in depth and smoothness. I especially appreciate how fast it heats up and the intuitive controls. It’s quiet, sleek on the counter, and feels solid and well-built. If you care about brew temperature, consistency, speed, and great flavor, this machine absolutely delivers. It’s b...
From Kitchen Aid
Excellent coffee maker
Would RecommendI'm so glad we bought this coffee maker.. I would purchase again for sure
From Kitchen Aid
timed hot plate
Would Recommendeverything about the coffee maker is great except the timed hot plate and no way to reset it for extra time.
From Kitchen Aid
Maybe the newer model is better or just move along
ln hindsight many of the reviews are accurate. Both the good and the bad. It's designed to be a nice unit, but has some frustrating design mistakes and nuisance issues. Great service replaced the nice looking carafe quickly for leaking. But the new one has a minor leaked in a different location. Even at the great price I got this at I'll be cutting bait and tossing it at my convenience. I really wanted to like it but who needs sizzling frustration in the morning. Tip: If you are determined to bu...
From Kitchen Aid
Dear Wolfy, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid coffee maker. We would like to in... Read More
Simple easy to run, no filters needed
I absolutely love my coffee maker, it is a part of our family. Bonus with this coffee maker, I don't have to wait for the coffee to be all done to pour a cup! Look forward to using my coffee pot every morning:) Thank you!
From Kitchen Aid
Coffee Maker
We're enjoying our new coffee maker. My only complaint is it doesn't stay on long enough.
From Kitchen Aid
Never got the item.
Would Not RecommendI called customer service and they didn’t help or even cared
Verified Purchaser
Great Price and Color
Would RecommendThe coffee maker is great, love the water holder and the cleaning is easy. Very inexpense.
From Kitchen Aid
Perform well
Would RecommendI've only owned this coffee maker for 2 weeks but I really like it. The only part I find annoying is the black plastic rim around the pot prevents pouring all of the liquid out unless you hold the pot completely upside down
From Kitchen Aid
Fulfills primary design function.
It's fine. I guess. Regular brew is a bit too fast (so I mostly brew w/ the bean showing...robust? bold? i dunno, idk). Occasionally drips after carafe is removed. Every morning when initiating the routine, opening the drip 'spout' a water runs out and down (well, more water than I recall with the Melita recently retired) It's got me to live with it, i.e. leave carafe in there to catch and then empty after the flood/trickle gates open.
From Kitchen Aid
Dear OffermanNickname, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid coffee maker. We would... Read More
Coffee Maker
We're really enjoying our coffee maker. I just wish it would stay turned on longer.
From Kitchen Aid
Dear ch, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inqu... Read More