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12 -Cup Residential Drip coffee maker with Automatic Shut-Off ( Onyx Black )

Ratings & Reviews for KitchenAid 12 -Cup Residential Drip coffee maker with Automatic Shut-Off ( Onyx Black )

4.2
205
Review
 4.2 out of 5
205 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is generally well-received, with customers praising its excellent coffee quality, sleek design, and user-friendly features. Many highlight the rich flavor and ability to keep the coffee hot for up to 2 hours. However, some have experienced issues with the fragile glass carafe and water leakage, and a few noted the coffee not staying hot enough. Despite these drawbacks, most customers are satisfied and would recommend the product.

Customer review summary generated by AI, including incentivized reviews.
205 Customer Reviews

Died before year old

Would Not Recommend

Worked great .. until it didn’t ! Dead before a year old .. Really sad because it’s an expensive kitchen aid .. Cleaned everytime it needed cleaning and it just stopped working .. I filled out warranty and there’s no record of it.. purchased on thru kitchen aid.. into trash it goes

September 21, 2026

From Kitchen Aid

Looks great!

Would Recommend

Makes great coffee! The coffee maker was easy to setup and use.

September 18, 2026

From Kitchen Aid

Poor Design

Would Not Recommend

This is the worst coffee maker I ever had. It drips from the upper portion of the carafe all over the counter when pouring. Very disappointing for the money and the expectations for Kitchen Aid.

September 7, 2026

From Kitchen Aid

Response from KitchenAid Small Appliances

Dear ch, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inqu... Read More

KitchenAid Small AppliancesSeptember 8, 2026

Not happy with coffeemaker

Would Not Recommend

I purchased this coffeemaker a month ago & made maybe 5 pots of coffee. Coffee is great but when you open the top to empty the grounds there is probably a tablespoon of water that drips alongside the lid on both sides & down the sides of coffeemaker to the countertop to clean up. Not happy with this feature!!

May 27, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear Cas1363, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to i... Read More

KitchenAid Small ApplianceMay 28, 2026

Disappointed

Our nine year old Kitchen Aide coffee maker died and we had been so happy with it. Well couldn’t find one like it so we got a different model. Not very happy with it. Don’t like cone basket and it’s difficult to get back in place. Cover is very hard to get on. Sometime the interrupt function doesn’t work. It is also very slow to make a pot of coffee. Overall it works but very disappointing after our last Kitchen Aide.

May 4, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear Redcow, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to in... Read More

KitchenAid Small ApplianceMay 4, 2026

Gold Tone filter remedied

Would Recommend

I bought this in 2022. It still works and tastes great (with cleanings) and I just got the replacement filter that had been out of stock for so long. Other filters did not fit as well as the one that came with it. Thank you for getting the Gold Tone filter situation remedied. You have retained a customer!

April 19, 2026

From Kitchen Aid

Weak Coffee with Plastic Aftertaste

Would Not Recommend

Bought for Christmas in the Charcoal gray color. The coffee produced by the machine is bland, weak tasting and has a plasticy smell and taste and to it. I don't think this machine is a winner. For the record, I used high quality beans and ground them with the kitchenaid grinder (which is great). Tried running multiple batches, tried water with vinegar, nothing got rid of the plasticy taste, and nothing made the coffee taste better.

April 6, 2026

From Kitchen Aid

Response from KitchenAid Small Appliance

Dear Will, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Coffee Maker. We would like to inqu... Read More

KitchenAid Small ApplianceApril 6, 2026

Wonderful Treat to Myself

Would Recommend

I had an older Mr. Coffee machine and the grounds never got evenly moistened to make the coffee. I am so very pleased with the taste of my coffee now with the spiral shower head feature on this machine. The machine itself is beautifully made and has all the settings that I need/want on a coffee machine. I will never buy anything but Kitchen Aid again!

March 18, 2026

From Kitchen Aid

Life is just a bowl of cherries

Wahoo. Best coffee maker ever. I can’t wait to use it every day. This is a stupid survey

March 10, 2026

From Kitchen Aid

This coffee maker delivers

This drip coffee maker hits every mark. It brews at the perfect temperature, extracts a rich, balanced flavor, and does it consistently. The showerhead design evenly saturates the grounds, making a noticeable difference in depth and smoothness. I especially appreciate how fast it heats up and the intuitive controls. It’s quiet, sleek on the counter, and feels solid and well-built. If you care about brew temperature, consistency, speed, and great flavor, this machine absolutely delivers. It’s b...

February 24, 2026

From Kitchen Aid

Excellent coffee maker

Would Recommend

I'm so glad we bought this coffee maker.. I would purchase again for sure

February 24, 2026

From Kitchen Aid

timed hot plate

Would Recommend

everything about the coffee maker is great except the timed hot plate and no way to reset it for extra time.

February 22, 2026

From Kitchen Aid

Maybe the newer model is better or just move along

ln hindsight many of the reviews are accurate. Both the good and the bad. It's designed to be a nice unit, but has some frustrating design mistakes and nuisance issues. Great service replaced the nice looking carafe quickly for leaking. But the new one has a minor leaked in a different location. Even at the great price I got this at I'll be cutting bait and tossing it at my convenience. I really wanted to like it but who needs sizzling frustration in the morning. Tip: If you are determined to bu...

January 20, 2026

From Kitchen Aid

Response from KitchenAid

Dear Wolfy, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid coffee maker. We would like to in... Read More

KitchenAidJanuary 20, 2026

Simple easy to run, no filters needed

I absolutely love my coffee maker, it is a part of our family. Bonus with this coffee maker, I don't have to wait for the coffee to be all done to pour a cup! Look forward to using my coffee pot every morning:) Thank you!

January 12, 2026

From Kitchen Aid

Coffee Maker

We're enjoying our new coffee maker. My only complaint is it doesn't stay on long enough.

January 10, 2026

From Kitchen Aid

Never got the item.

Would Not Recommend

I called customer service and they didn’t help or even cared

January 9, 2026
Verified Purchaser
Was this Review Helpful ?

Great Price and Color

Would Recommend

The coffee maker is great, love the water holder and the cleaning is easy. Very inexpense.

December 31, 2025

From Kitchen Aid

Perform well

Would Recommend

I've only owned this coffee maker for 2 weeks but I really like it. The only part I find annoying is the black plastic rim around the pot prevents pouring all of the liquid out unless you hold the pot completely upside down

December 30, 2025

From Kitchen Aid

Fulfills primary design function.

It's fine. I guess. Regular brew is a bit too fast (so I mostly brew w/ the bean showing...robust? bold? i dunno, idk). Occasionally drips after carafe is removed. Every morning when initiating the routine, opening the drip 'spout' a water runs out and down (well, more water than I recall with the Melita recently retired) It's got me to live with it, i.e. leave carafe in there to catch and then empty after the flood/trickle gates open.

December 30, 2025

From Kitchen Aid

Response from KitchenAid

Dear OffermanNickname, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid coffee maker. We would... Read More

KitchenAidJanuary 2, 2026

Coffee Maker

We're really enjoying our coffee maker. I just wish it would stay turned on longer.

December 30, 2025

From Kitchen Aid