
Ratings & Reviews for Jackery Explorer 550 Solar Generator (550Wh) 500 -Watts Portable Power Station (1 Solar Panel Included) (Battery Included and Charger Not Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Jackery Solar Generator 1500 is a versatile and powerful portable power station that can power a wide range of devices during power outages or off-grid use. Customers praise its reliable backup power, clear display, individual output controls, and ability to charge multiple devices simultaneously. The solar charging capabilities are also highlighted as a key benefit. While a few customers have experienced minor issues, the majority of reviews are extremely positive, with many stating it is a "must-have" for emergency preparedness or off-grid living.
Customer review summary generated by AI, including incentivized reviews.Good for remote power needs
Would RecommendI have had this about a year and it works good. I've only used the solar panels to charge. From full discharge to full charge without being used takes about 2 days. I've powered gazebo lights and a 42" tv with it together for a couple hours (didn't even go down to 60%) and a barn fan in my chicken coop. The fan will not stay running overnight, but does cool things off. I've also powered a car battery charger and the 2 amp charge will go all night. If I was purchasing again I probably would...
Verified Purchaser
I was worried it would not support cpap all night
Would Recommendno user manual worked all night on cpap 60 per cent left
Verified Purchaser
Good and bad
I bought my 550 in April of 2024. I wanted to give it a year of service before I gave my review. My wife and I have a small cabin in the woods and I bought this so I could have some electricity for lights, recharge my phone, recharge a vacuum, and run my wife's cpap machine. LIKES 1. Lights. grade A+, I only need one lamp for the small cabin so this is great and uses little battery storage. 2. Phone charge. A, This consumes about 10% of battery storage overnight. About 20% over a weekend. 3. V...
I am sold on the concept.
Would Not Recommend500 watt runs nothing I need. Returned it and will most likely buy the 1000 next month. If they eliminate a few in the lower range maybe they can bring the price of the 1000+ down. Offer energy grants to low income for storm prepare. Also a great way to conserve natural resources of water used for electricity.
Verified Purchaser
Dear customer, thank you for sharing your valuable feedback! Your feedback on product pricing and power options is invaluable, and we will certainly ...

2 years and the input plugs have shorts
Would Not RecommendBought the protection plan and 2 years later almost exactly the input ports have shorts and melted the conecting ends for the charging cords. Never got solar to work probably because of the shorts. Never got their version of the battery charging cables to work to keep my car battery from dying. New ones come with a 5 year warranty probably because of this exact complaint. Costly mechanical failure!
Power
Would RecommendI have been watching this Jackery for about 6 months now. So I finally decided to buy it. I have used it so far for keeping my battery operating lawn equipment powered where there are no feasible power outlets. I'm impressed to get 3 recharges on fully charged Jackery 550. I'm glad that I bought it. I haven't had the chance to use the Solar Panel yet, but I expect the same results.
The generator did not arrive only solar panel came
Would Not RecommendLowes is so pathetic when it comes to its website - It is impossible to login and find the full information about an order
Dear customer, thank you for your feedback! We understand that your order was shipped in two separate packages, which may have caused some inconvenie...

Great Solar Generator
Would RecommendThis is second generator I purchased. I like the solar panels from my first buy better because it has bags for cable storage attached to it. Unfortunately, are they missing on my second purchase and there is no room in the bag which was included to store those, bummer! Solar panels on my second order are different. Is there a way to get another bag for cable storage?
Works fine
Easy Set-up
Verified Purchaser
Can't rate it without solar panels.
Lowes if you are going to sell something, then support the sale. I bought this from you. You should be following up with Jackery to find out where the solar panels are not dumping that on me. If your supplier can't provide the product, then stop advertising it for sale.
Dear customer, first and foremost, we would like to extend our sincerest apologies for the frustration and inconvenience you have experienced. We tak...

Dear customer, thank you for purchasing the E550+100W and sharing your detailed feedback! We truly value every customer's input, and your rev...