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Braava jet 240 Washable Pad Robotic mop

Ratings & Reviews for iRobot Braava jet 240 Washable Pad Robotic mop

4.2
207
Review
 4.2 out of 5
207 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a mix of positive and negative experiences. Many users find it effective at cleaning floors, especially in kitchens and bathrooms, and appreciate its convenience and quiet operation. However, some report issues with short battery life, water leakage, and the need to frequently replace the mop pad. Performance may be limited for larger spaces or heavily soiled floors, and there are reports of the product failing within a year. Overall, it seems suitable for light, routine floor cleaning in smaller areas, but may not meet more intensive cleaning needs.

Customer review summary generated by AI, including incentivized reviews.
207 Customer Reviews

Where is support hiding

Would Not Recommend

Work great for six months then died. Online with product support for two months to no avail. Have done everything that they've asked have done everything they've wanted yet I have a nonworking six month old brava jet.

September 5, 2022

From store.irobot.com

Response from IRobotPWR

Hi iRobot Customer, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in ord...

IRobotPWRJune 24, 2026
Response from IRobotPWR

Hi iRobot Customer, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in ord...

IRobotPWRJune 13, 2026

Was good when it worked!

Would Not Recommend

It was great when it worked! Had it about a year and it now goes about a few inches and stops.

April 18, 2022

From store.irobot.com

Response from IRobotPWR

Hi Jane, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the o...

IRobotPWRJune 24, 2026
Response from IRobotPWR

Hi Jane, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the o...

IRobotPWRJune 13, 2026

Cute iRobot, bad performance, and worst customer service

Would Not Recommend

The great thing about Braava is that it is superb cute. BUT It stopped functioning after a week. The rubber on the wheel dropped off. And then the entire cycle was out of order. It is true Braava is too small for large space like any living room. It worked only 1,5 hour max for the first time. The second time it worked only few minutes and it turned off. Didn't figure why. More issues showed up and it became nightmare. Since December 2021 I am calling every second week the customer service for i...

January 8, 2022

From store.irobot.com

Response from IRobotPWR

Dear Zuza, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in ...

IRobotPWRJune 24, 2026
Response from IRobotPWR

Dear Zuza, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in ...

IRobotPWRJune 13, 2026

I LOVE THIS LITTLE GUY!

Would Recommend

I received this as a Christmas gift from my kids last year and was skeptical. I am someone who scrubbed my kitchen floor on my hands and knees because I thought mops just pushed around the dirt and didn't get the floors really clean. Since setting this little robot loose, I've only scrubbed my floors the old way twice within the past year. This little mop is amazing in the quality of mopping it does. I've used it on linoleum, tile and even my hard wood floors. It does an amazing job. I do run it...

December 19, 2021

From store.irobot.com

Misleading descriptors

Would Not Recommend

Looks like it cleans fine; but, before i bought this, i looked all over their site and they specifically said ALL roombas and braavas we're compatible with alexa. Get this home to find out if it's not even wifi. It is nluetooth only and will not work with alexa. They need to fix their propaganda

December 12, 2021

From store.irobot.com

I do not recommend this product.

Would Not Recommend

I got this for my parents who for tiled house, First few days we were in love with the product.. taking videos of how it works without making any noise...It used to take hrs cleaning one room, but we were still happy to own a robo. However the happiness did not last long, the braava does not seem to move at all now, it keeps cleaning just 1 tile. The battery seems to be ok. As recommended by many videos, removed the hair/clogs by tapping etc, however this robo doesnt want to move or clean. I tho...

November 27, 2021

From store.irobot.com

Response from IRobotPWR

Hi SG, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opp...

IRobotPWRJune 24, 2026
Response from IRobotPWR

Hi SG, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opp...

IRobotPWRJune 13, 2026

Excellent product

Would Recommend

I live mine 1700 sq ft. Does not miss any spots . Works for me very well . Absolutely I recommend and will buy again

November 21, 2021

From store.irobot.com

Wonderful

Would Not Recommend

This is a wonderful product! Turn it on and forget it! I have 3 dogs and 4 cats so imagine the fur!

July 11, 2021

From store.irobot.com

Works fairly well. Lasts only a few months.

Would Not Recommend

Works well for pet hair and dust. The mopping pads don't work well and just smear whatever was on the ground. The dry mop helps get things that a Roomba cannot and runs quietly in the background. It is very easy to use, HOWEVER, these things do not last and cannot be easily repaired like a Roomba. I've had 2 different issues with the wheels and have been sent replacement machines because I am within warranty. But once out of warranty if and when this happens I'll be left with a useless paperweig...

June 9, 2021

From store.irobot.com

Response from IRobotPWR

Hello Ryan! We appreciate your patience, and the troubleshooting you have done with our Customer Care team. We would like to review this experience fu...

IRobotPWRJune 24, 2026
Response from IRobotPWR

Hello Ryan! We appreciate your patience, and the troubleshooting you have done with our Customer Care team. We would like to review this experience fu...

IRobotPWRJune 13, 2026

Works well

Would Recommend

It does a great job. A bit slow because of its size, but no reason to care because it needs no help. It maneuvers around obstacles very well. We have laminate and vinyl and it works fine on both. So far I have only used plain water, but have some solution ordered.

May 14, 2021
Was this Review Helpful ?

Yes

Would Recommend

On all had floors. Works great! Saves my back and energy!

May 3, 2021

From store.irobot.com

Great for my apartment

Would Recommend

Use this to clean with my one bedroom apartment after it's vacuumed. Would recommend upgrading to the higher model if you mop often or with bigger areas, but works great for my lifestyle for the price.

April 30, 2021

From store.irobot.com

recomended product

Would Recommend

I think this product is very useful for small scale use and easy to use

April 20, 2021

From store.irobot.com

Two dead in less than two years

Would Not Recommend

My replacement mopper robot has died. I originally ordered the first around June 2019. It stopped working and was doing this odd backward spinning action, etc. in October 2019. I had figured out it’s quirks and appreciated it’s small size and ability to get into tight spaces by this time. I contacted iRobot and after a process, received a new replacement for my four month old mopper. Fast forward to December 2020. It starts doing odd things again. Constantly stopping, not moving forward, going...

April 17, 2021
Was this Review Helpful ?

Would not buy again after two dead in two years

Would Not Recommend

My replacement mopper robot has died. I originally ordered the first around June 2019. It stopped working and was doing this odd backward spinning action, etc. in October 2019. I had figured out it's quirks and appreciated it's small size and ability to get into tight spaces by this time. I contacted iRobot and after a process, received a new replacement for my four month old mopper. Fast forward to December 2020. It starts doing odd things again. Constantly stopping, not moving forward, going i...

April 17, 2021

From store.irobot.com

Response from IRobotPWR

Hello Leslie! Thank you for your feedback. This certainly isn't typical of the amazing Braava jet 240! We know that with general care, your robot is g...

IRobotPWRJune 24, 2026
Response from IRobotPWR

Hello Leslie! Thank you for your feedback. This certainly isn't typical of the amazing Braava jet 240! We know that with general care, your robot is g...

IRobotPWRJune 13, 2026

I have two now

Would Recommend

After my room a picks up cat have, etc, Riger washes the floors. They are clean all of the time. I have two Roombas and three washers. Rosie, Roxie, Rita, Ruby and Robbie. We are retired and in our 70's. I'm never cleaning a floor again. Love them all.

April 15, 2021

From store.irobot.com

I would recommend this product

Would Recommend

We use the Braava Jet to clean our hard surface floors, works well, happy with the unit

March 12, 2021

From store.irobot.com