Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is an efficient robotic vacuum that effectively picks up pet hair, dirt, and dust, even in hard-to-reach areas. Customers appreciate its convenient features, such as scheduled cleanings and remote control via a mobile app. The vacuum can navigate between different floor types and operates quietly. However, some users have reported issues with the product getting stuck or not returning to the charging station, and a few have mentioned a random cleaning pattern missing certain areas.
Customer review summary generated by AI, including incentivized reviews.Yes This is good
Would RecommendI lov...e
From store.irobot.com
It is okay at cleaning but has a few problems
Would Not RecommendNot a very smart navigation system. If you have closed floor plan it tends to get stuck in the another room and run out of battery before it can find the charging base. Cleans in a random pattern so it misses some spots. Works pretty well in small rooms with a barrier. Doesn't work well in high traffic areas such as our kitchen or living room where it can get tangled in a shoelace or a lamp power cord. Does a good job at cleaning deep the carpet has good suction. It easily sucks up larger object...
From store.irobot.com
Hello there! Thank you for taking the time to share with us your feedback of the Roomba 960. We are very confident that with additional support, you w...
I would buy again but the new model with self cleaning
Would RecommendMy husband had vacuum the area the day before with our central vac. I ran Rumba and I had to empty the bin 4 times. Love it.
From store.irobot.com
Still love my Roomba!
Would RecommendThis is my 3rd review on the SAME iRobot. I received this as a Christmas gift from hubby and kids way back in 2013... BEST GIFT EVER! this vacuum has about a million miles on her and is still going strong. I did have to replace the battery once about 4 hrs ago. I due maintenance on her to keep her running great. We have 3 dogs, one is a border collie and sheds terrible. I clean the brushes weekly and Get new ones yearly. I change the filter as needed but with mine I sometimes just wash it and le...
From store.irobot.com
I would consider other brands before jumping to conclusions.
Would Not RecommendGreat product first couple weeks, no problems. Now using three days a week and set up on app on phone. It never finishes a job. Never returns to home base, constantly searching for it due to dead battery. I'd say berry poor performance for the money spent.
From store.irobot.com
Skeptical about owning one of these
Would RecommendSo glad I tried it. Makes cleaning easy, no back pain from heavy vaccuum, ideal for seniors.
From store.irobot.com
Love it!!!
Would RecommendI love this little guy!!! I have a 4 level home. I initially thought that I wouldn't be able to use it on different levels due to it's "learned area system" but I found that it still is usable. So wooo hooo!!!!
From store.irobot.com
Does a nice job on LVP floor
Would RecommendPhone app makes it is
From store.irobot.com
Love it!
Would RecommendDorothy the iRobot is great. The Robot is linked to my Alexa, so I just say to Alexa to "start Dorothy" and it turns on, and off it goes. The dogs do shed, so I have to make sure the Robot's brushes are clean before I start it up. I also sometimes stop Dorothy in the middle of her cleaning to check the dust pan and brushes, to ensure she is all set as she cleans a rather large area. I don't use the automatic cleaning times as yet, but enjoy watching as it goes around the room. She will do the li...
From store.irobot.com
Mr. Roomba and I are in love❤️
Would RecommendI have been pleasantly surprised at Mr. Roomba's progression! He's learned the floor so well! Just as the info said would happen. He gets under furniture much better than I do! I've not swept since he joined the family about a month ago. He has his regular route 3x week, goes under the cabinets/table/ from area carpets to wood floor. My concern was we have an older home with original fir-wood floors we've had refinished and are very particular about dents and scratches. Mr Roomba has been very g...
From store.irobot.com
Much cleaner floors with Roomba!
Would Recommend1 Roomba does half my floors and the battery is dead so I bought another to have the convenience of doing the whole house at once. My house is 1800 square feet one level with a large living room that has very thick carpet that seems to burn battery. I love how it cleans the dirt, dried mud clumps and pebbles effortlessly from my entry way floor and rug. My floors are cleaner now that I don't have to vacuum and can just push a button and Roomba goes to it!
From store.irobot.com
Glad I have this iRobot!
Would Recommendcleans well, don"t have to vacuum every day.
From store.irobot.com
Love it, love it, love it!
Would RecommendI LOVE coming home every day to NO dog hair on the floor! (My whole house is hardwood.) The virtual walls are nice (can use seasonally around Christmas tree, too, etc.) She doesn't like the little "wormy" rugs in the bathroom so I keep that door closed and I sweep that room by hand and push anything from the bathroom floor into the hallway for Susie to get later in the day. Dumping the bin and tapping the filter daily is easy-peasy and takes less than a minute. I have the 690 so it works well fo...
From store.irobot.com
Not sure.
Would Not RecommendIt seems to keep bumping and turning back into the same place as before. Hard to get it to move on to a new area.
From store.irobot.com
I would buy another one
Would RecommendSet up time via internet to iPad ea. Day.
From store.irobot.com
I would buy this Roomba again
Would RecommendMy Roomba has helped keep our house clean. We have a busy family where my family works and gets home from college late and I am responsible for preparing meals and keeping the house clean when I get home from work. It is great because I can select certain rooms and run the Roomba to help in keeping the house clean while I prepare and clean up from the meal. It was a great gift from my wife to help me out!
From store.irobot.com
I didn't know how much dirt I have been missing
Would RecommendI've been very shocked to see how much dirt over the period of the first four times that I use this had been hiding way down deep in between the floorboards and the vinyl flooring cracks. I always thought of myself as a pretty good efficient floor cleaner with my vacuum my steam mop and my broom but I was missing a lot. I absolutely love This new robot vacuum. I do move chairs and objects so I can get a thorough clean and after I am through using it I clean the bin of the robot and make sure any...
From store.irobot.com
I would buy again
Would RecommendThe only negative is that 95% of the time it does not return to base for charging. It just stops. It should start returning to base when it starts to get a low battery and it doesn't.
From store.irobot.com
Would buy again
Would RecommendI would buy this again. Very easy to set up and works well.
From store.irobot.com
I would not buy this product
Would Not RecommendMy husband and I are both disable and we got this as a wedding gift. Everyone thought it was going to be something to help us both as vacuuming is one of the main chores we have difficulty in. We have pets also. It would clean some areas of our home. Others it would not. Sometimes it would just go around in circles. It would give a cliff error and there was nothing in the way. Also it would not go home after cleaning or when there was a low battery. It was more of a headache then helping. Hubby ...
From store.irobot.com

Hello there! Thank you for taking the time to share with us your feedback of the Roomba 960. We are very confident that with additional support, you w...