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Braava 380t Robotic mop

Ratings & Reviews for iRobot Braava 380t Robotic mop

3.7
182
Review
 3.7 out of 5
182 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The robot mop effectively cleans various hard floor surfaces, including hardwood, tile, and laminate. Many customers appreciate its convenience and quiet operation. However, some users have experienced issues with the battery, water reservoir, and wear of the wheels or treads. The mop may not perform as well on certain floor types. Overall, the product works well for many customers, but there are also a substantial number of users who have had disappointing experiences with its durability and performance.

Customer review summary generated by AI, including incentivized reviews.
182 Customer Reviews

it's has been a hassle and a pain

Would Not Recommend

I love absolutely love iRobot I got this for my Christmas present and I was like this is so amazing it worked for 5-8 weeks and then it didn't hold a charge I have 5 robots from you all good except this one it's been mopping for like 2-4 minutes and then it stops and spins in circles for 10 minutes and then starts mops 1 inch and spins and says battery low battery low but it's been on the charger for 3 days I'm really disappointed i go to school five days a week and it would be a game changer bu...

September 14, 2022

From store.irobot.com

Response from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd...

IRobotPWRMay 4, 2026

about 3 months used and doesn't work at all

Would Not Recommend

I got this Braava 380 as a housewarming gift from my friend in June 2022. I have been enjoying this a lot until this device stopped working. I can't even use this device at all. When I put the mop on(of course it is fully charged), the blue light turns to red. I emailed to the customer service with this issue, but they never come back to me.

September 14, 2022

From store.irobot.com

Response from IRobotPWR

Hi iRobot Customer, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in ord...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hi iRobot Customer, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in ord...

IRobotPWRMay 4, 2026

Great when it works. But it rarely does.

Would Not Recommend

Bought my first iRobot Braava in 2016 and initially was extremely happy with it. The unfortunate thing was that it didn't last over two years. Thinking I just had bad luck with my device, I decided to give it another try so I bought the 380t on the very last day of 2022. We're only a little over 9 months later and I've had nothing but problems. Had to replace the wheels and the battery and now, it cleans for 1 minute and then goes backwards and goes in a circle.

September 6, 2022

From store.irobot.com

Response from IRobotPWR

Hi Koen, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help ...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hi Koen, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help ...

IRobotPWRMay 4, 2026

Used 2 months now battery only works 2 mins

Would Not Recommend

Worked good first few times but now it dies right after starting. Will not hold a charge king enough to clean 10 feet. Got this as a bundle with a roomba. Roomba works great this not so much.

September 5, 2022

From store.irobot.com

Response from IRobotPWR

Hi Wally, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hi Wally, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help...

IRobotPWRMay 4, 2026

Won't last long

Would Not Recommend

As others have said, will not hold a charge with minimal usage. Paid good money for something that should last at least a year. Unfortunately, this is not the case for this model. Hopefully, iRobot will solve this problem with newer models but I'm done spending my hard earned money for defective merchandise.

March 17, 2022

From store.irobot.com

Response from IRobotPWR

Hi Trinomite, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love ...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hi Trinomite, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love ...

IRobotPWRMay 4, 2026

Works as you would expect

Would Recommend

Use it as a robotic swiffer. Does exactly what it says.

February 28, 2022

From store.irobot.com

Not a good product

Would Not Recommend

Like many people have mentioned ithe 380t iRobot Braava floor mopping robot does not hold the charge. In New Zealand I paid $649.00 NZ$ so I am very disappointed with this product.

February 7, 2022

From store.irobot.com

Response from IRobotPWR

Hi Sad, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the op...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hi Sad, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the op...

IRobotPWRMay 4, 2026

Battery will not hold charge. Not a good product

Would Not Recommend

This worked fine for about a year maybe. Then stopped charging. Been sitting on the shelf for awhile waiting to throw it out!

January 30, 2022

From store.irobot.com

Response from IRobotPWR

Hello there, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail i...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hello there, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail i...

IRobotPWRMay 4, 2026

its not fast but its thorough

Would Recommend

robot works as intended, extremely quiet,could use more cubes for mapping

January 9, 2022
Verified Purchaser
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Terrible product do not waste your money.

Would Not Recommend

I would give this zero Stars if I could. It doesn't work out of the box. It doesn't connect to the irobot app. It requires a battery operated navigation system that doesn't connect to the mop. When I finally got everything set up it only would move backwards. And it doesn't charge itself. I bought this to work alongside my Roomba to mop my hardwood floors while I'm asleep, but it's more work to set this up and make it run then it would be to actually just mop my floor by hand. I can't believe th...

December 2, 2021

From store.irobot.com

Response from IRobotPWR

Dear Shane, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Dear Shane, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in...

IRobotPWRMay 4, 2026

Hesitating Purchasing This

I own an iRoomba vacuum and like it so much, that I am ready for the mop. However, after reading all the reviews, I'm not sure if I want to spend my savings on it. Has anyone owned this one and also tried the Shark?

November 24, 2021

From store.irobot.com

Battery doesn't last

Would Not Recommend

Ive used my braava less than 30 times and the battery will no longer hold a charge. Company will not help me replace the battery either. I would definitely not buy again.

November 23, 2021

From store.irobot.com

Response from IRobotPWR

Hi Hannah, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hi Hannah, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the...

IRobotPWRMay 4, 2026

no the Akku is after 14 month dead..

Would Not Recommend

This is not Ok when the Akku lasts only for 14 month and the warranty is only for 12 month. this is a blame for all irobot customers...

November 15, 2021

From store.irobot.com

Response from IRobotPWR

Hi Peter, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the ...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hi Peter, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the ...

IRobotPWRMay 4, 2026

Love my Braava!

Would Recommend

We use the Braava 300 in our master bedroom and bath. It's so easy to use and works great. We use the iRobot Roomba and Braava spray programmable bots in the rest of the house.

October 27, 2021

From store.irobot.com

model 380 not very good

Would Not Recommend

Our 380 cleans our large tile kitchen floor and at 2 years, two battary replacements and 2 wheel replacements latter. it has failed again. I notice the model selling now is 380T. is it any different than the 380 we have? we need a new one, but don't want to have the same problems we've experienced with our old unit. Even at $200.00, with a two year life, that isn't very cost effective.

August 15, 2021

From store.irobot.com

Response from IRobotPWR

Hello Dona! We certainly understand the expectations you had for your robot. While the Braava 380T is a great upgrade to your current 380, we do provi...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hello Dona! We certainly understand the expectations you had for your robot. While the Braava 380T is a great upgrade to your current 380, we do provi...

IRobotPWRMay 4, 2026

Used less than 50 times and the battery is dead

Would Not Recommend

I came to the site to purchase another vacuum mop combo since mine are no longer operating correctly. I thought the mop was due to one of the gps boxes breaking but after reading all the reviews, I realize now I am experiencing a dead battery. I'm shocked because I always kept it in a room temp environment and used it less than 50 times, maybe even 25. Also I have used a 980 for years and love it, when I upgraded to the i7 with the base, it is not nearly as good and ended up giving it to a famil...

June 11, 2021

From store.irobot.com

Response from IRobotPWR

Hello, Allison! We're very sorry to hear that you've been experiencing issues with your Braava and it's battery, but we'd love to help! A battery dyin...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hello, Allison! We're very sorry to hear that you've been experiencing issues with your Braava and it's battery, but we'd love to help! A battery dyin...

IRobotPWRMay 4, 2026

Stopped working after two months.

Would Not Recommend

Worthless piece of junk. Red lights comes on. Batterly low, even the battery is fully charged. Battery replaced, same problem. Lasted a month or so.

May 8, 2021

From store.irobot.com

Response from IRobotPWR

Hello! Thank you for your review. We are surprised to see that your battery would require replacement so soon! Our batteries are guaranteed to perform...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hello! Thank you for your review. We are surprised to see that your battery would require replacement so soon! Our batteries are guaranteed to perform...

IRobotPWRMay 4, 2026

Don't buy

Would Not Recommend

This is a joke! I had the brava jet 240 and loved it for years. Wanted a larger model to clean larger areas so bought this dud. It doesn't spray the floor. I filled the resivoir but the cloth never got wet enough to actually mop the floor. Then the battery died. It is just awful. I purchased today and returning it tomorrow..

April 17, 2021

From store.irobot.com

Response from IRobotPWR

Hello! Thank you for your review. We have designed various models to meet the different needs of our iRobot Family. While we see that the Braava 380 d...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hello! Thank you for your review. We have designed various models to meet the different needs of our iRobot Family. While we see that the Braava 380 d...

IRobotPWRMay 4, 2026

I wish it would clean better

Would Not Recommend

I wish it would clean better the floors. I have tile flooring and this robot is good for keeping it clean after I truly clean it. It barely dusts the floor by itself, and that is it. My 7yo with a swiffer does a better job. It is very silent, but way too gentle to actually clean anything. Please bring SCOOBA back! With 2 kids and a dog, I could really use help with a robot that ACTUALLY cleans the floors! Please consider all the reviewers asking for it, either bring SCOOBA back or give us a new ...

March 2, 2021

From store.irobot.com

Response from IRobotPWR

Hello! Thank you for your feedback! It is our hope that our new Braava products meet your cleaning needs. This model was designed to maintain a clean ...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hello! Thank you for your feedback! It is our hope that our new Braava products meet your cleaning needs. This model was designed to maintain a clean ...

IRobotPWRMay 4, 2026

I would not buy this.

Would Not Recommend

Doesn't charge after 4 months.

January 10, 2021

From store.irobot.com

Response from IRobotPWR

Hello! Thank you for your feedback. We guarantee our Roomba's with our Manufacturer Warranty that covers exchanges and repair during the first year of...

IRobotPWRMay 11, 2026
Response from IRobotPWR

Hello! Thank you for your feedback. We guarantee our Roomba's with our Manufacturer Warranty that covers exchanges and repair during the first year of...

IRobotPWRMay 4, 2026