Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the microwave for reliable performance, intuitive controls, and strong value. Most highlight seamless operation and easy installation with clear instructions, noting months of dependable use without issues. Many commend its sleek, modern design that matches kitchen appliances well. A small group mentions minor drawbacks like a cheap-sounding door mechanism or stiff buttons, and a few report rare failures. Overall, reviewers consider it a dependable, affordable replacement that delivers excellent functionality for everyday needs.
Customer review summary generated by AI, including incentivized reviews.Great experience
Would RecommendI haven't seen great customer service in such a long time. Everyone was so nice. The microwave i ordered online was ready and waiting on me. The employee walked me to my car and load it in my car. Everyone was so helpful. Great experience
Great Product!!
Would RecommendI am very happy with this microwave. Good product for a great price.
tyler went above and beyond in service for me. thank you
Microwave oven
Would RecommendI was able to purchase the microwave oven over the phone, and the staff were absolutely amazing and very helpful. The entire process was simple and straightforward, with no complications. They even sent me an email receipt, and a colleague was able to pick up the microwave for me. Once I had it installed, I was extremely impressed with how easy and smooth it was to use. It is also remarkably quiet, which I really appreciate. I must commend Lowe’s for providing such a quality product at a great...
Easy to use
Lowes is a believer in using ALPR technology to monitor their customers (AKA Flock cameras). This helped their sales people better taylor my experience and wasn't creepy at all. Microwave works and does it's job.
Keypad issue
I appreciate the simplicity and ease of this microwave but the keypad is a problem. Need for very hard and varied pressure on keypad to set cook times, etc. That issue makes it less appealing
Had a huge dent in the side when we took it out of the box. Not exactly easy to return due to its size.
For assistance with your order, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.
New Features
Would RecommendWe had to replace our microwave. and was happy that it was replaced with another HotPoint. It has a finer, cleaner look and updated options. I like the fact that I can turn off the turntable, it has better lighting and much better fans.
From manufacturer
Broke 13 months later
Would Not RecommendStopped heating and we’ve only had it’s 13 months! Terrible product!
We'd like to assist with your microwave no longer heating. Please send us a private message via Facebook, Instagram, or X with your contact infor... Read More
Looks nice and efficient.
Would RecommendJust had it installed today. Too early for me to review
From manufacturer
Getting a old color stain
Would RecommendMicrowave works fine it confuses me with the popcorn setting but popped it like regular and I cooked okra in it and tasted hot 🥵
From geappliances.com
Your microwave allows you to use the Microwave convenience setting to handle all your popcorn cooking needs. There are three different programmed sett... Read More
We are happy that you are enjoying the simplicity and ease of use of this microwave. Your feedback is extremely important to us. We will pass these c... Read More