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Nest Learning Smart Thermostat (3rd Generation) with WiFi Compatibility - Mirror Black

Ratings & Reviews for Google Nest Learning Smart Thermostat (3rd Generation) with WiFi Compatibility - Mirror Black

4.8
10847
Review
 4.8 out of 5
10847 Reviews


96% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this smart thermostat for its intuitive design and straightforward installation that most complete without professional help. The remote app control is frequently called game-changing, allowing temperature adjustments from anywhere. Many highlight significant energy bill savings and reliable long-term performance. The learning capabilities and seamless mobile integration drive strong satisfaction and loyalty. A very small number report isolated issues, but these represent negligible feedback. Overall, reviewers enthusiastically recommend the product for its combination of ease, convenience, and tangible cost savings.

Customer review summary generated by AI, including incentivized reviews.
10847 Customer Reviews

overpriced for such a crappy item

Would Not Recommend

I got this nest thermostat because I can control it with my phone. after only 8 months of having it it stopped connecting to the app and wifi. I decided to keep using it like that now it looses charge withing 2 days. and it still can't connect. worst product ever

October 6, 2026
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Highly recommended

Would Recommend

We purchased two thermostats since we have separate upstairs and downstairs AC units, and they’ve been a game changer. I really like all the different settings, the Google learning capabilities, and especially being able to check and adjust the thermostat from my iPhone when I’m away from home. The only issue we’ve had so far was with one of the thermostats, where the Wi-Fi stopped working. I contacted Google Tech Support, and they were able to confirm that it was a malfunction. I’ll be returni...

September 17, 2026
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Stopped working after 2 years

Would Not Recommend

Bought the next new, worked fine for 2 years then decided to stop working. Wont find WiFi networks, shuts off every 3 hours, Nest advised me to buy a new one.

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Response from Google Team

Hi there, Nick. We’re sorry to hear about the connectivity issues with your Nest Thermostat Gen 3 and the frustration with our support team. We’d lik... Read More

Google TeamJuly 23, 2026

madebygoogle

Very bad customer support

Would Not Recommend

Do not buy. Product went bad after 11 months. Very hard contacting anyone concerning the Goggle thermostat.

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Response from Google Team

Hey there, Fred. Sorry to see you ran into an issue with the Nest Thermostat — we totally get your frustration. We’d be happy to see what may have ha... Read More

Google TeamOctober 24, 2025

madebygoogle

Absolutely 💯

Would Recommend

Absolutely 💯 exactly as described!

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Horrible.

Would Not Recommend

Horrible product - nothing but issues from day one. Turning down low at night in freezing temps - common issue across many users. Make the changes to stay at a certain temp then of course reverts back. Finally got it - contacted customer support numerous times - weeks later - still no response. Yet again - turned completely off in the middle of the night during frigid dangerous temps. Researching now how to turn it back on. Do not buy this product - as bad as it is - customer service by Goog...

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Response from Google Team

Hey there, SDOH. We’re sorry your experience with the Nest Learning Thermostat wasn’t the best. We’d like to investigate and see what may have happen... Read More

Google TeamFebruary 12, 2025

madebygoogle

Absolutely worth the money

Would Recommend

I was initially skeptical about investing in a smart thermostat, but this one has proven to be an excellent choice. In the relatively short time we’ve had it, it has not only helped us save money on our electric bill but has also ensured that our house remains consistently comfortable.

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This thermostat works better than expected

Would Recommend

Great Thermostat, Very Pleased

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Stopped connecting to wifi

Would Not Recommend

I bought the thermostat and for 2 months it was connected to my home wifi, then one day it was disconnected and will no longer find any network. I went through all the trouble-shooting steps and after some internet searching, this problem is unfixable.

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They come defective

Would Not Recommend

Bad connectivity issues

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