Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the mesh system for exceptional coverage across large homes and multi-story spaces, with most highlighting strong signals in 2,500 to 3,800 square foot areas. Setup is consistently described as simple and intuitive, taking under ten minutes. However, some report intermittent signal drops, reduced speeds on certain bands, and frustration with the app migration to Google Home, which users find less functional. A few experience persistent connectivity issues or hardware failures. Despite these drawbacks, most customers consider it a significant improvement over previous routers and recommend it for whole-home coverage.
Customer review summary generated by AI, including incentivized reviews.Great Service
Would RecommendGoogle fiber has been one of the best decisions I made in recently. They have a great customer service as well as reliable streaming. I have yet to have any interruptions in my day-to-day usage. I currently work from home and have to use the internet to connect to my company. There has been no problems whatsoever. I hope this stays the same and keeps up the great work.
From Google LLC
wifi thoughts
Would Recommendthe wifi works great anywhere in the house, it will work in the front yard but not in the back yard. that is ok cause when I am in the back I don't have anything with me that uses wifi
From Google LLC
So-so internet connection
Would Not RecommendWe have Ring cameras located on our 2nd story as well as a 2nd story bedroom with a TV. We still receive weak signal/no signal messages even with the new Google Fiber connections. We attempted to put our second google “box” in a 1st floor room that would be closer to the upstairs TV
From Google LLC
best ive ever had
Would Recommendthis wifi is the best. It is the fastest and the most connectable. I have had many issues in this house because of its construction. I have fiber optic system and it connects to the google units great and the speeds are unheard of. the phone companies
From Google LLC
Hate Google home - loved Google wifi app
Would Not RecommendI have used the Google Wifi app for several years and had absolutely no problems setting up or maintaining my mesh. But since they switched everything to the Google Home app it's a mess. Very difficult to find what I am looking for, can not control my mesh without searching for a long time. Please give us back Google Wifi?
From Google LLC
Hi K_Park, thanks for sharing your insights with us. We´re sorry to hear about your disappointment with the move to the Google Home app for Google Wif... Read More
Great Wi-Fi
Would RecommendEasy to setup And never a lost connection even outside
From Google LLC
Poor signal
Would Not RecommendSet up was easy but signal is very poor in some areas of the house.
From Google LLC
Google nest wifi
Would RecommendWorks great. Coverage is great and easy to setup. Much better that the generation 1 wifi.
From Google LLC
Switch to you tube
Would Not RecommendI hate this. I liked google tv just fine even if it was more expensive. This new streaming is so hard to navigate. I’m thinking of switching to spectrum.
From Google LLC
Hi Dah1, thanks for sharing your feedback. We´re sorry to hear about the frustrating experience with Google Wifi. If you´re willing to try, our suppor... Read More
New nest
Would RecommendI already owned the google wifi cones but wanted better coverage to my shop 100 ft away from my house. The install was relatively easy and straight forward. I did try to incorporate my old wifi with the new nest but in my situation the nest worked better without the old wifi cones so I took them out of the network. So far the nest works well, I have better coverage. I like using the Google assistant and the signal although weak works in my shop. I have not used other brands of wifi but I am...
From Google LLC
not up to snuff...just like my pixel phone
Would Not Recommendit was NOT EASY to set up and so so improvement from two regular TPLink routers
From Google LLC
Hi Scott, thanks for sharing your experience with us. We're sorry to hear you had difficulty in setting up your Google Wifi. Your feedback matters a l... Read More
SPEEDS
Would RecommendEVEN THOUGH I GET 600 MBPS AT THE ROUTER, CAN ONLY GET 240MBPS WHERE 1ST MESF ID, AND ABOUT THE SAME USING ETHERNET
From Google LLC
Hi Hector1225, thank you for sending in your review. We're sorry to hear that you're experiencing slow speeds when using your Google Wifi. We'd like t... Read More
Easy setup
Would Not RecommendEasy Setup but with a neighbor that has powerful router and uses static channels on his equipment; I have issues with my Google Wi Fi. Wish I could customize some to work around issues like this. My equipment searches for an available channel but he uses them all causing me wi fi signal loss. Have other google equipment and would like to maintain one product. Until this addition, I didn’t have issues with the system.
From Google LLC
Hi Lisa90540, thanks for taking the time to share your feedback. We’re sorry to hear that you're experiencing Wifi loss using your Google Wifi. If yo... Read More
Eithernet Ports on devices stopped working.
Would Not RecommendI had the Google Mesh system installed for about a year. I recently upgraded my NAS backup device to a Western Digital My Cloud. It wasn’t working properly, then over night it stopped working. It turned out the Eithernet connection failed. I tried swapping Mesh devices to make one of the other devices the router, that worked only briefly as the Eithernet port failed on it too. Also, trying to reconfigure the devices to act as a mesh system was impossible. I finally replaced the Google mesh ...
From Google LLC
Hi Bill, thanks for posting your feedback. We’re sorry to hear that you're having connection issues with your Google Wifi and had to replace it. Your... Read More
Best wifi ever
Would RecommendSuper easy to set up, everyone at google fiber was so nice and explained everything until I fully understood how to set it up, pay my bill, etc. 10/10 wouldn’t use any other internet service.
From Google LLC
boss
Would Not Recommendwow easy to install!!!! worked first tome, No more struggling
From Google LLC
Google Wifi review
Would RecommendBought multiple access points and use it via ethernet to connect to devices like desktop PCs, rigs, etc. Very useful in that regard. Wireless works great with phones, tablets, laptops, etc. My ratio is 1 access point between 2-3 rooms and 1 access point for large living areas.
From Google LLC
Google Wifi
Would RecommendI love the mesh technology. It's easy to transition throughout my house with little to no connectivity loss traversing from AP to AP.
From Google LLC
Nice parental control, bad Wifi
Would Not RecommendI purchased it because it has nice parental control. You can manage the WiFi to different devices, set up sleep time, study time, etc.But, the WiFi connection is bad. It keeps dropping all the time. Especially with iPads and while using Facetime.I'm returning it to Google and keep using the router which I received from Spectrum.
From Google LLC
Hi YosE, thanks for sharing your feedback to let us know of your experience with using the Google Wifi, and we’re sorry to hear that it keeps on dropp... Read More

Hi Ann Ron I., thanks for sharing your feedback. We're sorry to hear you're having trouble with your Google Wifi having weak/no signal messages. This ... Read More