
Ratings & Reviews for Generac 5200 Starting / 3900 Running Watt Gas and Propane Dual Fuel Portable Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers portability, fuel efficiency, and quiet operation, making it suitable for various outdoor activities and emergency backup power. However, some users have reported issues with starting, carburetor problems, and unreliable performance. While the product works well for many users when properly maintained, potential buyers should be aware of the possible reliability and customer service challenges.
Customer review summary generated by AI, including incentivized reviews.Super Quite
Purchased for emergency outaage. It Was easy to set up and start, good to go. I was very happy to that it is very quite.
From generac.com
Easy operation
Bought 3months ago and impressed with the product.
From generac.com
Great unit and competitive price!
Unit works as intended with no issues. Seems well made
From generac.com
Dead Battery on an Island
Although it was difficult ro get through to the correct people at Generac, we eventually did and after reviewing our case, they acted professionally and quickly. Thank you.
From generac.com
Parts diagram unavailable
I was disappointed that I cannot find a parts diagram available for download or purchase anywhere online. The product is good, but owner support seems lacking in this respect.
From generac.com
Disappointing purchase
Would Not RecommendPurchased a Generac inverter generator on 4/26/2026. Would not operate from the first try. The generator would not run for more then one minute at a time then stall. It has been at the repair shop since.
From generac.com
Thank you for sharing your experience. We’re very sorry to hear that your generator has not operated properly since purchase, that is certainly not th...
Failed after 70 hours of use
Would Not RecommendAround 70 hours of use it would turn off about 1 hour in during use then start up again after it cooled even when it was in a well ventilate area in the shade. I purchase the 2 yr warranty with Lowes shooes you to, Assurron shooes you to manufacture, currently stuck here trying to move forward.
Thank you for taking the time to share what’s been happening. We know how important it is for your generator to perform when you need it, and dealing...

New replacement
Replaced a faulty unit that would not run on propane with a new one
From generac.com
Great Features on the iQ3800 Dual Fuel generator
I am very pleased with the iQ3800 Dual Fuel Generator because of all the features it includes. It provides great value as a standby for living in an apartment in an area which is subject to get periodic ice storms and resulting power outages.
From generac.com
Power Outage - Generac 3300i
Within a month of purchase, we had a 30 hour power outage. I ran extension chords through the garage and into the house, and we powered a small space heater and some LED lights. We were very glad to have this generator to support us during this difficult time.
From generac.com
Good generator
Good machine. Not too hard to start , only negative is filling with oil it is hard not to get the oil inside the machine. Glad I purchased it.
From generac.com
Beyond disappointing
Would Not RecommendI bought this a couple months ago. It never worked. The Fleet Farm I purchased it from would not take this product back. The generator is still at a small machine engine shop. I will never buy your products again.
From generac.com
Thank you for sharing your experience. We’re sorry to hear that your generator hasn’t worked as expected and that returning it was difficult. That’s n...
Bad service
Did not run right. Received as a gift. Repair shops only work on ones they sell. Ordered a new carburetor installed it my self.
From generac.com
Thank you for sharing your experience. We understand how frustrating it can be when a generator doesn’t run properly, especially when repair options f...
Absolute junk!
Would Not RecommendBought a new portable generator and it does not run once I put any kind of load on the unit. And there is no service repair shop anywhere close to my home.
From generac.com
Thank you for sharing your experience. We understand how frustrating it can be when your generator doesn’t perform as expected, and we’re here to help...
After many years I had a slight problem. I contacted Generac by email and explained my situation and received a response with useful info and the schematics I requested. Problem solved, Thanks
From generac.com
Great Features, Nice Package, Nice Price!
Would RecommendGot a decent deal on this product, was looking for a nice inverter generator to serve as a backup option for our small business. My only gripes on this is that you have to take off the side panel to service the oil (would rather there be a way to check and fill oil without a screwdriver) and that the Off/Run/Choke knob was easier to turn and gave some sort of haptics or snap to indicate that you are on proper setting (Run vs. Choke).
From generac.com
Problems
Would Not RecommendWhen you purchase a generac you will be less than impressed. They will fight you on every warranty claim, you can’t even find a parts manual online. My generator is hardly 2 years old and have had nothing but issues and absolutely no help from Generac. You will regret it
From generac.com
We’re sorry to hear about your experience and appreciate you sharing your feedback. What you've described clearly does not align with the level of sup...
So far its perfect
I bought the iQ3500 for my off-grid cabin to help charge my battery bank when solar is not an option. I also use it to run a small a/c unit when its hot. I have over 120hrs on it and have never had an issue. Its very quiet and has never given me any issues. For what I need it to do it seems perfect.
From generac.com
RELIABLE
Trip planned boondocking for part of it, all is well until it's not! The Sun didn't shine so no solar load. Backup gen wouldn't pick up load. Generac to the rescue!! The iQ5200 worked flawlessly, and saved us!
From generac.com
Thanks for sharing your experience with us, Darth. We're sorry to hear about the issues you experienced locating documents for your product. Our custo...