Ratings & Reviews for Generac Next Generation 28000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the generator's reliability and performance during power outages, with most noting it starts automatically and handles high-demand appliances like central AC without strain, operating continuously for days. Many describe it as life-changing for maintaining power during outages, especially for oxygen-dependent family members and work-from-home needs. The Mobile Link app is widely appreciated for remote monitoring and notifications. Most customers report highly positive installation experiences with certified professionals. A few mention WiFi connectivity issues and note the app lacks real-time voltage monitoring, but these minor drawbacks do not diminish overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.Time will tell. Only been 30 days so unable to honestly rate
From generac.com
Seamless Power
Would RecommendWe purchased a NextGen 24kW w/transfer switch about a month ago and have already had utility power interruptions twice. The system operated seamlessly. We are very happy with the purchase, installation, and its operation.
From generac.com
Good Peace of mind!
A very good / well made unit. Glad I bought this . A good peace of mind.
From generac.com
Trouble
Would Not RecommendSince I purchased this Generac, it has not ran longer than 10 minutes. The problem has still not been resolved.
From generac.com
-
Have not had it installed yet. I can’t find a quick pad for it yet…I’m sure it’s going to be fine.
From Next Generation 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
My wife and I had this installed a month ago and are very happy we did!
From generac.com
Something is Wrong with it
I bought this a month ago and it’s still not working properly. It runs for 15 seconds and then shuts off. After five cycles of this it stops altogether. They are still trying to figure out the issue. I am happy to review again once it works properly.
From generac.com
Thank you for sharing your experience with us. We're sorry to hear about the issues you've experienced with your generator immediately after purchase ... Read More
Right out of the box!!!
I had installed Apr 22 2026 bad control panel finally working properly May 20 2026 a lot of money for a product to need repair right out of box. Not sure about its quality guess we’ll see
From generac.com
Fels goo to have
Would RecommendVery happy. Wayne was a great rep. Our installer was also great..
From generac.com
Keeps your beer cold during a power outage!!
Would RecommendGreat generator, great price, on time delivery.
From Next Generation 22000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included Verified Purchaser
Looks nice. Not too loud.
Would RecommendLooks very nice. I bought it in February had it installed end of March. Only has ran once a week to cycle.
From generac.com
Disappointed Multi-Generator Customer
Generator delivered with poor communication device, poor dealer service/response, poor Generac support for Mobile link, and poor support for code clearing
From generac.com
Thank you for taking the time to share your experience. We are sorry to hear that your overall ownership experience did not meet expectations, especia... Read More
Knowing it’s there
Would RecommendWe bought this unit for the ease of having back up power
From generac.com
We’re sorry to hear about your experience. A home standby generator should provide reliable, extended operation during an outage, so we understand how... Read More