
Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the exceptional nugget ice quality, describing it as chewy, crunchable, and restaurant-grade, with production starting within 10-30 minutes. Many highlight the convenient side water tank for continuous use and compact, sleek design that fits modern kitchens. However, a notable group reports excessive noise during operation and frequent maintenance needs, including regular descaling and sanitizer light issues. Some express frustration with reliability concerns and pricing. Despite these drawbacks, most customers consider the superior ice quality and convenience worth the investment.
Customer review summary generated by AI, including incentivized reviews.Didn't last long
Would Not RecommendThis machine looks good and makes ice when it wants to. We haven't had this machine for long and it seems to be already needing maintenance. It currently makes a very loud noise which apparently means it needs to defrost. Not at all what we were expecting.
From geappliances.com
Love the ice but not the maintenance.
Would Not RecommendWhen it works the ice is great. But the machine is consistent and does not always work, often creating a high pitched squeal that is only stopped by unplugging and not using. This is my second machine as the first was returned after 2 weeks for the exact same issue. I’ve only had this one for 3 months. I clean and descale it very regularly but it is honestly not worth the trouble. Will be seeing refund
From geappliances.com
Too much of a hassle
Would Not RecommendThis machines seems to not work more than it actually works. Descale light came on, took all the proper steps to clean/descale machine and the light wont go off. The suggested cleaning times always give me a water issue, keeps saying ADD WATER. Even when its full
From geappliances.com
We want to help with your Opal ice maker's operation. We recommend ensuring the side tank hoses are connected properly and lying flat. If you are util...
Good ice
Spend more time descaling and sanitizing than getting ice.
From geappliances.com
Cleaning your Opal frequently will keep the nugget ice tasting fresh and the machine looking great. We recommend cleaning/sanitizing your Opal at leas...
Works great
Would RecommendI’ve had mine for about 3 months. I have had to replace the filter and do routine sanitation. My machine has worked great. I use the “Smart HQ “ to set a timer to turn off and on the machine. I have seen a lot of bad reviews but if you follow the cleaning and maintenance instructions the directions, it works great.
From geappliances.com
Noisy
Would Not RecommendThis thing can get loud! I mean really loud! Not the usual operating noise. This sounds like it could blow up. I am considering returning it.
From geappliances.com
We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructi...
Preheat elsewhere
Would RecommendThe AI suggests I review this ice maker based on its preheat function. I don’t understand what that means. It also says the filtration is important to the ergonomics, consistency, and nugget.
From geappliances.com
Great ice
Would RecommendSanitation process required too often, otherwise enjoy the ice.
From geappliances.com
Cleaning takes Time
It works great, but cleaning it takes time. More than I expected, but it’s necessary to maintain it, and the ice is pretty much perfect! Noise is an acceptable level. Get the side tank.
From geappliances.com
Great Appliance
Great appliances, if you like crunchy chewable ice this is for you, makes ice fast and the water tank helps the machine keep running long
From geappliances.com
Amazing!
Would RecommendOverall the nugget ice maker is amazing! Only downside I would say is that when the tray is full. Eventually the ice would kind of melt but if the tray had better insulation of some sort to keep the ice nice and cold while it’s full that would be more amazing. But overall it’s amazing and my whole family loves it. Once it starts making the ice it makes it fast!
From geappliances.com
Not as good as older Opal Models
Would Not RecommendI had one of the earliest models of the Opal and have noticed this Opal 2.0 produces ice that is less of a nugget and more of a loose packed bit of ice and snow type ice. Disappointing! It does make "ice" but is so substandard that it melts nearly immediately in drinks compared to the nugget ice my older Opal produced.
From geappliances.com
We're glad to assist. The Opal Ice Maker does not keep ice frozen in the ice bin. Water from the thawed ice is recirculated back into the reservoir. H...
Love this ice maker!
Would RecommendLove this ice maker, so far!! Looks beautiful, produces nice, small nugget ice, timely. We have a very busy kitchen with teenage/young adult, active, athletic children and this product keeps up with the pace! Having the side water tank is a big plus. Not too loud, love the light feature too!
From geappliances.com
Not a fan of scale inhibiting
Had the opal 2.0 before 7 years loved it. This time got the scale inhibiting one and it is SO NEEDY! Constant cleaning descaling expensive filters etc. was easier buying distilled water.
From geappliances.com
We would like to provide guidance with this Opal icemaker. We do still advise using distilled water with this machine for best ice making results. Thi...
Great appliance.
Would RecommendWe love this ice for all our drinks. We have tried the ice at relatives and friends home, just had to have our own machine.
From geappliances.com
Love the ice maker
Good quality easy to set up and get started good capacity love the Bluetooth connection so I can monitor on my phone
From geappliances.com
Junk
This is the worst purchase I’ve made in a long time! I’ve only had it a couple weeks if that and its already having issues!! I would never recommend this product
From geappliances.com
We would like to assist. A member of our team will be reaching out to you via email for more information. Please respond back at your earliest conveni...
Easy to use and love opal ice
Would RecommendI love this Ice machine, continually makes ice when needed and stops when full and best features is the side tank and filter. My ice tastes fresh. Opal ice is the best ice for crunching on especially when it tastes this good!
From geappliances.com
Great Ice Nuggets
I love my new GE Ice Maker. Very easy to set up and to use. Lets me know what it needs and what is going on. Takes up some space, I have a small kitchen, but well worth it.Great
From geappliances.com
Soft ice!
Excellent ice maker. Spend a little time each month running the descale/cleaning cycle,which you should do anyway.
From geappliances.com
We want to help with the sound level of your Opal ice maker. The Opal will sometimes make loud sounds if the internal mechanisms have become frozen up...