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Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )

4.0
407
Review
 4 out of 5
407 Reviews


72% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the exceptional nugget ice quality, describing it as chewy, crunchable, and restaurant-grade, with production starting within 10-30 minutes. Many highlight the convenient side water tank for continuous use and compact, sleek design that fits modern kitchens. However, a notable group reports excessive noise during operation and frequent maintenance needs, including regular descaling and sanitizer light issues. Some express frustration with reliability concerns and pricing. Despite these drawbacks, most customers consider the superior ice quality and convenience worth the investment.

Customer review summary generated by AI, including incentivized reviews.
407 Customer Reviews

Didn't last long

Would Not Recommend

This machine looks good and makes ice when it wants to. We haven't had this machine for long and it seems to be already needing maintenance. It currently makes a very loud noise which apparently means it needs to defrost. Not at all what we were expecting.

July 14, 2026

From geappliances.com

Love the ice but not the maintenance.

Would Not Recommend

When it works the ice is great. But the machine is consistent and does not always work, often creating a high pitched squeal that is only stopped by unplugging and not using. This is my second machine as the first was returned after 2 weeks for the exact same issue. I’ve only had this one for 3 months. I clean and descale it very regularly but it is honestly not worth the trouble. Will be seeing refund

July 11, 2026

From geappliances.com

Response from GE_Appliances

We want to help with the sound level of your Opal ice maker. The Opal will sometimes make loud sounds if the internal mechanisms have become frozen up...

GE_AppliancesJuly 13, 2026

Too much of a hassle

Would Not Recommend

This machines seems to not work more than it actually works. Descale light came on, took all the proper steps to clean/descale machine and the light wont go off. The suggested cleaning times always give me a water issue, keeps saying ADD WATER. Even when its full

July 10, 2026

From geappliances.com

Response from GE_Appliances

We want to help with your Opal ice maker's operation. We recommend ensuring the side tank hoses are connected properly and lying flat. If you are util...

GE_AppliancesJuly 13, 2026

Good ice

Spend more time descaling and sanitizing than getting ice.

July 7, 2026

From geappliances.com

Response from GE_Appliances

Cleaning your Opal frequently will keep the nugget ice tasting fresh and the machine looking great. We recommend cleaning/sanitizing your Opal at leas...

GE_AppliancesJuly 9, 2026

Works great

Would Recommend

I’ve had mine for about 3 months. I have had to replace the filter and do routine sanitation. My machine has worked great. I use the “Smart HQ “ to set a timer to turn off and on the machine. I have seen a lot of bad reviews but if you follow the cleaning and maintenance instructions the directions, it works great.

July 6, 2026

From geappliances.com

Noisy

Would Not Recommend

This thing can get loud! I mean really loud! Not the usual operating noise. This sounds like it could blow up. I am considering returning it.

July 5, 2026

From geappliances.com

Response from GE_Appliances

We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructi...

GE_AppliancesJuly 7, 2026

Preheat elsewhere

Would Recommend

The AI suggests I review this ice maker based on its preheat function. I don’t understand what that means. It also says the filtration is important to the ergonomics, consistency, and nugget.

July 5, 2026

From geappliances.com

Great ice

Would Recommend

Sanitation process required too often, otherwise enjoy the ice.

July 5, 2026

From geappliances.com

Cleaning takes Time

It works great, but cleaning it takes time. More than I expected, but it’s necessary to maintain it, and the ice is pretty much perfect! Noise is an acceptable level. Get the side tank.

July 1, 2026

From geappliances.com

Great Appliance

Great appliances, if you like crunchy chewable ice this is for you, makes ice fast and the water tank helps the machine keep running long

July 1, 2026

From geappliances.com

Amazing!

Would Recommend

Overall the nugget ice maker is amazing! Only downside I would say is that when the tray is full. Eventually the ice would kind of melt but if the tray had better insulation of some sort to keep the ice nice and cold while it’s full that would be more amazing. But overall it’s amazing and my whole family loves it. Once it starts making the ice it makes it fast!

June 30, 2026

From geappliances.com

Not as good as older Opal Models

Would Not Recommend

I had one of the earliest models of the Opal and have noticed this Opal 2.0 produces ice that is less of a nugget and more of a loose packed bit of ice and snow type ice. Disappointing! It does make "ice" but is so substandard that it melts nearly immediately in drinks compared to the nugget ice my older Opal produced.

June 29, 2026

From geappliances.com

Response from GE Appliances

We're glad to assist. The Opal Ice Maker does not keep ice frozen in the ice bin. Water from the thawed ice is recirculated back into the reservoir. H...

GE AppliancesJune 30, 2026

Love this ice maker!

Would Recommend

Love this ice maker, so far!! Looks beautiful, produces nice, small nugget ice, timely. We have a very busy kitchen with teenage/young adult, active, athletic children and this product keeps up with the pace! Having the side water tank is a big plus. Not too loud, love the light feature too!

June 28, 2026

From geappliances.com

Not a fan of scale inhibiting

Had the opal 2.0 before 7 years loved it. This time got the scale inhibiting one and it is SO NEEDY! Constant cleaning descaling expensive filters etc. was easier buying distilled water.

June 26, 2026

From geappliances.com

Response from GE_Appliances

We would like to provide guidance with this Opal icemaker. We do still advise using distilled water with this machine for best ice making results. Thi...

GE_AppliancesJuly 1, 2026

Great appliance.

Would Recommend

We love this ice for all our drinks. We have tried the ice at relatives and friends home, just had to have our own machine.

June 25, 2026

From geappliances.com

Love the ice maker

Good quality easy to set up and get started good capacity love the Bluetooth connection so I can monitor on my phone

June 21, 2026

From geappliances.com

Junk

This is the worst purchase I’ve made in a long time! I’ve only had it a couple weeks if that and its already having issues!! I would never recommend this product

June 21, 2026

From geappliances.com

Response from GE_Appliances

We would like to assist. A member of our team will be reaching out to you via email for more information. Please respond back at your earliest conveni...

GE_AppliancesJune 23, 2026

Easy to use and love opal ice

Would Recommend

I love this Ice machine, continually makes ice when needed and stops when full and best features is the side tank and filter. My ice tastes fresh. Opal ice is the best ice for crunching on especially when it tastes this good!

June 21, 2026

From geappliances.com

Great Ice Nuggets

I love my new GE Ice Maker. Very easy to set up and to use. Lets me know what it needs and what is going on. Takes up some space, I have a small kitchen, but well worth it.Great

June 20, 2026

From geappliances.com

Soft ice!

Excellent ice maker. Spend a little time each month running the descale/cleaning cycle,which you should do anyway.

June 19, 2026

From geappliances.com