Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Stainless Steel )

Junk.

I have had the unit for less than a year and have problems already had to disassemble the auger and now I cannot even get parts for auger I need the seal kit and cannot find it I need the seal kit and cannot find it anywhere

Do NOT buy this!!!!

DO NOT BUY this very expensive machine -- unless you want a part time job of cleaning and maintaining it. What a frustrating machine! Although, when it chooses to work, it is nice to have ice.... the constant care required cleaning/sanitizing/servicing it is just NOT WORTH IT!!!! Such a high price too. Do NOT

Love this ice maker

[This review was collected as part of a promotion.] Love this icemaker use it all the time awesome product

Hard to keep clean and faulty parts

[This review was collected as part of a promotion.] You have to clean it more often then i thought you would. The water filter does not last long and it starts making a loud noise. The led light has quit working after 3 months. the waterline from the side tank is turning green and hard to keep clean. The ice bin got water in it and cant get it out. When the unit makes ice it is good ice but way more time consuming to keep clean then we were led to believe

Waste of money

We bought ours in April of this year and it no longer works. I have cleaned it and everything the way they show to do it. Last night it kept going into a defrost mode. So I followed the steps to fix that issue. Then left it over night to make ice. It didn’t even make 1 cup all night. We even bought the extra warrant on this and can’t seem to get ahold of them either to get it fixed or replaced. This is a lot of money to just throw in the trash.

Unfortunately didn’t last long.

Keeps saying to add water when there’s water and not making ice. Had it less than a year.

Great ice, but broke after 2 years

[This review was collected as part of a promotion.] This product makes great ice! However, I started having issues with it at the 1 year mark, and had to replace all the hoses even though I regularly descaled the machine. At the 2 year mark, the whole machine stopped making ice. It would constantly go to “defrosting” mode for hours every time I turn it on. The machine is still broken at this time.

Very bad product don't waste your time or money

[This review was collected as part of a promotion.] This thing is junk I've done about six of them probably for my rental houses and everyone of them have went bad everyone on the ice maker stops making ice and the gears break inside the gearbox and it gets loud as crap this is the biggest piece of garbage I've ever seen in my life and I know you guys design these things on purpose like this form to fail why else would you put plastic and carbon gears in them Very very disappointed disgusted at...

Noises

Loud screeching noises that drives me crazy. Keeps you awake. Ice is great. Love to have for my coffee and drinks.

More Than an Ice Maker for Our Family

[This review was collected as part of a promotion.] We bought the Opal 2.0 for a reason I never thought I’d be writing about in a product review. Our daughter struggles with anxiety, and while she was in treatment, she found that chewing soft ice was something that really helped her when she was feeling anxious or overwhelmed. As we started preparing for her to come home, we wanted to make sure she could continue using some of the coping tools that had helped her during treatment. That is actua...

Cant use

[This review was collected as part of a promotion.] Can’t even use because it ice jams up and it makes a terrible noise.

Horrible

Mine makes an awfull noise. Look up the videos. There are many. Support drags their feet and gaslights you. They clearly have a crappy product. I will say we loved the ice we got for the first 2 months. Now its about to be in a video similar to the printer in OfficeSpace. Save your money and time. Two months of fighting with them to get a replacement and now they will not honor the remaining warranty on the replacement.

Can't recommend

We just gave ours away. Loved the ice. Hated cleaning it every three weeks. Always had a watery mess to clean up. Way too loud to be in our kitchen where it was convenient. I would not buy this unless I had a huge utility room with a sink and it was located right next to the kitchen.

Great when it works

Its great when it works, is also very noisy and kind of has a mind of its own

Poor quality

The machine stop making ice. Goes between making ice to defrosting cycle with out making ice. This machine have an excellent cleaning buy the book and still fail. This machine is not cheap is expensive. Is possible that GE send me a new ice maker for free?

Great ice, crazy noises and not just the motor

The ice is fantastic but I’m 2 weeks in and this thing makes the craziest noises. Very loud strangled mechanical sounds. The motor noise is just fine but there is seriously something wrong with this. I have to turn it off all the time which kind of defeats the purpose of having ice on hand.

Great Ice, but don’t leave on continuously

In general it works well. But if I leave it on it starts making a horrible moaning sound. I tried descaling but doesn’t fix the problem.

Good Ice but Doesn’t last

Love the ice but started making a very loud noise like the motor is going bad. Have only had it for 15 months.

Great Machine

Love the machine. The only knock on it is how extensive and often it needs to be cleaned.

I’m getting concerned!

Between the noise, the drainage, and the sometimes unexpected no ice in the mornings I am getting very concerned. I am happy I got a warranty on this ice maker. Sad part is that since I wake up some mornings and there is no or very little ice. And yes it’s got water in it and in the reservoir. I surely don’t want to move it to the RV nor purchase the same brand for the RV. At least at home it’s on a stable surface. So i can imagine what will happen if it doesn’t care for a ride in the RV. Anyway...