
Ratings & Reviews for GE Profile Counter-Depth 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-resistant Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The GE Profile French Door Refrigerator is generally well-received, with many customers praising its spacious interior, adjustable shelving, bright LED lighting, and convenient water/ice dispenser. The counter-depth size is also appreciated for fitting well in kitchens. However, some customers find the refrigerator to be noisier than expected, with issues reported with the freezer drawer and the ice maker or water dispenser. Overall, the refrigerator seems to be a feature-rich option that meets the needs of most customers, though a minority have encountered quality control or reliability issues.
Customer review summary generated by AI, including incentivized reviews.have owned numerous fridges and this is a piece of junk. After 14 months of ownership it now ranks as the worst fridge ever purchased. 7 service calls over a 3 month period and the water flow dispenser is still bad. Cooling is inconsistent. The XWFE filters last 1 month and the GE service sinks. I installed a back of the fridge in-line filter and bypassed the XWFE filter and water flow and filter life is night and day. GE should be held accountable for forcing use of their XWFE filters that fail...
Quality appliance
Would RecommendRecently purchased and very happy to have a quality product again. I appreciate the sturdy doors for temperature control and the quiet ice maker. The lighting is very good. I am still getting used to the new shelf design, but I'm encouraged by the available space.
Verified Purchaser
Considering our refrigerator was 30+ years old, this was a welcome and much needed change. Enjoy the ice/water function in the door - teenage granddaughter thoroughly enjoys it!
Verified Purchaser
Happy with purchase
Would RecommendRefrigerator looks great, cools beautifully and storage space is well organized. Glad we purchased it!
Verified Purchaser
Frozen Ice bucket in door for external dispenser
Would Not RecommendWe were excited to get this refrigerator, but unfortunately, the ice bucket in the door for external dispenser was frozen shut from the start. From on-line searches, this looks to be a common problem (e.g., due to improper seal, misaligned flapper). We are scheduled to get a replacement (same model) this week, and hope for the best.
From geappliances.com
GE refrigerator.
Would RecommendRefrigerator working very well. Very good product in my opinion. Had some issues with delivery though Toni F., Took (mod)care of the situation. I want to Thank Toni F and her team for the awesome help she and her team provide.
Verified Purchaser
Piece of crap company
Would Not RecommendPiece of crap like all GE appliances this is the second gen fridge (not by choice builders choice) we had to live with he appliances. When I tell you everything dishwasher microwave and fridge went to crap after 2-3 years I mean it. The last remaining piece of crap item is the fridge and this is the second ge freezer that leaves ice cream soupy even set on turbo cold or lowest temp possible. It’s absolute crap
From geappliances.com
Gorgeous refrigerator
Would RecommendBeautiful refrigerator. Love the bottom mounted freezer. Have moveable shelves which makes getting to food much easier. And all the refrigerated product are higher up making it much easier to reach them, no bending over.
Verified Purchaser
Buy Something Else
Would Not RecommendMy refrigerator is less than 2 years old and has already quit cooling properly.
From Profile Counter-Depth 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Great disappointment.
The entire cooling system and compressor were replaced after failing. The refrigerator was delivered in March and failed within 3 months. This refrigerator replaced the exact same model I purchased 2.5 years ago. That refrigerator's cooling system and compressor failed as well. When it couldnt be repaired by Bodewell GE fulfilled the warranty. I appreciated the replacement; extremely disappointed in having the same failure occur. I am praying the repairs will last.
From geappliances.com
While we're sorry you had issues with both refrigerators, we're pleased the Bodewell team was able to resolve your situation. Please reach out to us i... Read More
Not exactly a successor to PYE22KYKSS
I am a little disappointed that this model does not display the amount of water dispenser like the model that it allegedly replaced in the product line up. ALSO despite being listed as a replacement for a discontinued model it uses a different water filter and I have a tjree pack remaining from the previous refrigerator. Any chance GE will give me a credit for three RPEFE filters so I can now purchase XWFE ones
From geappliances.com
Your feedback is extremely important to us, and we will be sure to pass these comments regarding the display of dispensed water along to our product t... Read More
Freezer died within two weeks of installation
Would Not RecommendThe freezer stopped working within 2 weeks of installation. The refrigerator portion continued to work. Lowe's came to look at the refrigerator and said they could not repair it. I figured they would then work to replace the refrigerator. But no, I was directed to contact GE. This will be the last large appliance I buy from a big box store
Verified Purchaser
We're sorry to hear the issue with your freezer hasn't yet been solved with service, and we'd like to assist with your situation. If you&... Read More

Great refrigerator
Would RecommendGE has improved this unit immensely since my 2009 purchase of a similar model.
From geappliances.com
Horrible service!
Would Not RecommendHorrible! Absolutely extremely awful service! We have a 28 cu ft fridge in our which doesn't work so we ordered one which is 27.8 cu ft with delivery and haul away. The RXO delivery guys said it was too big to go through our door (which is weird because our current fridge is 28 cu ft which had no problem when it came in) and they asked me to order a 24 cu ft fridge. Then I ordered a 22 cu ft fridge, and I rescheduled the delivery. These guys came again and said again that the fridge is too big a...
Verified Purchaser
We are so sorry to hear of your experience with the delivery of this refrigerator. We strongly encourage you to contact your retailer directly to not... Read More

Plusses and Minuses
Good storage, however doors do not close easily and I don't love the icemaker/water dispenser as its impossible to dispense without making a mess. The refrigerator door is weighted to stay open vs. close, which makes no sense.
From geappliances.com
To resolve the issue you're experiencing with the refrigerator doors, we recommend leveling the refrigerator so the front leveling legs are slightly h... Read More
Water is pooling under meat and cheese tray
Would Not RecommendWe are seeing a pool of water gather under meat and cheese tray that we have to use multiple rags to remove. Unknown source! We discovered this last year and don’t know how long this has been happening. Gone unnoticed and it turns to mold!
From geappliances.com
We strongly advise scheduling service with our Bodewell technicians to get this issue properly diagnosed. You can schedule an appointment with a Bodew... Read More
We’re sorry to hear you’ve had issues with multiple appliances, and we’d like to address the issue you’re having with the cooling performance and any ... Read More