
Ratings & Reviews for GE Profile Counter-Depth 22.2-cu ft 36-in Wide with Ice Maker ( Fingerprint-resistant Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The GE Profile French Door Refrigerator is generally well-received, with many customers praising its spacious interior, adjustable shelving, bright LED lighting, and convenient water/ice dispenser. The counter-depth size is also appreciated for fitting well in kitchens. However, some customers find the refrigerator to be noisier than expected, with issues reported with the freezer drawer and the ice maker or water dispenser. Overall, the refrigerator seems to be a feature-rich option that meets the needs of most customers, though a minority have encountered quality control or reliability issues.
Customer review summary generated by AI, including incentivized reviews.GE do better
Would Not RecommendI came here because I’m having issues with my refrigerator and wanted to see if I was the only one and disappointed to see that everyone is saying same thing! Ice is barely made. We replaced our old 90s refrigerator with this one and the 90s one is better. Besides never having ice, things are starting to freeze in the fridge and I didn’t think a lot about it until coming here and seeing that it’s an issue for a lot of people and will turn into a bigger issue. GE please tell me you guys are worki...
Great Fridge
Would RecommendInstall was easy. Looks great and works well. Make sure you unpack everything before starting up
From Profile Standard-Depth 27.8-cu ft 3 -Door 36-in Wide with Ice Maker ( Fingerprint-resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Bait and Switch Installation
Would RecommendI am totally happy with my GE Appliances but I am Completely Unhappy with the Installation Lowes Used to sell a $200 Dollar Installtion. Free Installation was advertised and the Lowes Salesman Pitched it as refundable. I closed the sale. Little did I realize was that buying multiple (3) Appliances, the manufacturer offered a percentage off as incentive. This percentage reduced the $600 Dollar cost to $2.00 below the $596 minimum Threshhold to have the $200 Dishwashed Install Reimbursed. Dirty Po...
Verified Purchaser
For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.
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Disappointed: 3 years and it's replacement time.
Would Not RecommendMy wife hates it. We've had it 3 years and we found that the freezer door doesn't close easily. When it doesn't close properly, the contents thaw and we lose what's in there. This has happened at least 3 times in the 3-years that we've owned it. We just bought its replacement. We will let the folks making delivery haul it off.
From geappliances.com
We’re sorry to hear you’ve had issues with the freezer door not closing, and we’d like to help. We have information about what to check for an issue w...
not happy
Would Not RecommendFan issues, circuit board issues, compressor drawing high amps. not going to last long. Fridge is 6.5 yrs. old. when you pay a hefty price for an appliance. you expect it to last. I wouldn't recommend this Fridge. ice build up issues,freezer cold refrigerator warm. JUNK! Shame on you GE!
We want to help assist and provide some troubleshooting information on the temperature settings for your refrigerator. The recommended refrigerator t...

French doors limit ease of use
Would Not RecommendThe refrigerator has limited capacity for storage and the French Doors are a nuisance to use. The freezer drawer is difficult to use. However, the drawers for meats and other items are well designed and the digital settings are easy to use. The ice maker works efficiently, but the ice cubes are small. The biggest problem- the right front door had a faulty gasket - it was actually disgraceful to sell a unit with this defect and it took over a month to get the gasket replaced!
From geappliances.com
We are glad to hear the gasket of your refrigerator was replaced. Your comments regarding the unit will be shared with the appropriate team for review...
Defective
Would Not RecommendThis is the first time I’ve had issues with any of my GE appliances. For the year I’ve owned this there have been nothing but issues with the lower fridge freezing and upper fridge heating.
From geappliances.com
We want to help you with your refrigerator not cooling properly. We recommend checking that there are no packages in the freezer or refrigerator area ...
Doesn't live up to its name
Would Not RecommendThe refrigerator looks great. However the performance is lacking and the layout is less than idea. The doors do not shut easy, you meed to be sure you push the doors to close tight. The ice maker is poor. It takes to long to make ice and the dispenser really lacks the ability to to move ice through. The holders inside the door are poorly designed. The plastic is cheap and thin. How much can cost be removed from this expensive refrigerator that feels cheap.
From geappliances.com
We want to help you get the most out of your refrigerator. This model has quick space shelf and adjustable shelves that can help you optimize the spac...
Would not buy
Capacity is good but cooling is terrible. Have had to have it repaired three separate times for either freezing food in the crisper and doors or not cooling food enough despite settings.
From geappliances.com
We’re glad to hear you’re happy with the capacity, and we apologize that you’ve had these issues related to cooling. We’d like to assist. If you’re ...
Good Set Up
Capacity is 3 cf smaller than our previous GE but the shelf arrangements are more efficient and we can make better us of the space configuration. We only needed the ice maker but this came with that and a water dispenser on the outside. My wife likes that and the stainless steel smudge resistant finish. We are happy after a full month of use.
From geappliances.com
Great but door ice/water dispenser needs light
I like the configuration of the shelves and drawers. I had a french door refrigerator before and like the style. My last GE refrigerator had curved handles and this one does too but they are slightly more modern which I like. The options on the ice and water dispenser on the door are not illuminated. Only the last option used is lit. This is annoying when the kitchen light isn't on.
From geappliances.com
Ice Maker in Freezer
Would RecommendLet the buyer beware. I assume it came with a second ice dispenser in the bottom freezer. Once installed I realized it is an extra feature NOT INCLUDED!
From geappliances.com
Not a good time to review
Would Not RecommendThis isn't a good time to ask for a rating. Try next week. Right now the freezer isn't cold and ice maker is not working. Right now. Not worth the money. I have service man coming Monday.
From geappliances.com
We want to get more information from you about your refrigerator and your service call. We will be reaching out via email soon.
Only lasted 2 years
Would Not RecommendWe purchased this item, PYE22KYNFS, in May 2024 and had to replace it in May 2026. However, we have had 3 repair companies come out since December 2025 (replacing various components including refrigerant, refrigerant drier filter, evaporator coil); they couldn't fix it for longer than a few months each, so it really only lasted a year and a half. The symptom was the freezer not maintaining a low temperature resulting in food spoilage and an inability to make ice due to the freezer issue. The ...
Verified Purchaser
We are sorry to hear of your experience with the freezer not holding its temperature. We are however glad that you have an extended warranty through ...

DON’T BUY. Ice maker gets clogged constantly.
Would Not RecommendWhoever designed this ice maker needs a new job and should never be allowed to work on refrigerators again. This ice maker is ten times worse than my parents’ refrigerator from the 90s. You’d think that through the years, icemakers would become more advanced or better, but not this one. The ice constantly gets stuck in the ice chute and clogs up. Not to mention, if you are getting crushed ice, it goes everywhere but your cup. It’s so bad that it’s almost worth getting a new refrigerator.
From geappliances.com
We’d like to assist with the issues you’re having with your icemaker. We can advise pressure from the weight of cubes can cause bottom cubes to fuse a...
Great Counter Depth Refrigerator
Would RecommendOur new GE Profile Counter Depth Refrigerator is great. It replaced a 9 year old unit. The only thing we miss is the digital display on the old one that measured the water ounces dispensed. We added the second ice maker and it's great. We now have plenty of ice. Fantastic Refrigerator!
From geappliances.com
Great until it stopped working
Would Not RecommendUSED to love this refrigerator. I have owned it 3.5 years and first the ice dispenser stopped working, then the freezer stopped working. It's leaking somewhere inside and can't be repaired. I bought it as part of 4 matching appliances in Slate, Profile brand. There is no longer a Profile refrigerator that has the same features with counter depth and Slate color. Other brands are looking better and better.
From geappliances.com
We want to get more information from you about your refrigerator and will be reaching out to you via email soon. Please contact us back when you are a...
Does not show fingerprints.
Would RecommendThis is the same refrigerator that we have had. We just now have a newer model. we feel this is an exceptional unit for us.
Verified Purchaser
GE Profile Refrigerator dented
Verified Purchaser
Please reach out to Lowe's Customer Care at 1-800-445-6937 or text 84109 for further assistance.
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Not for me
Would Not RecommendThis refrigerator was in a house we just purchased. I am not impressed to say the least. I have not been able to change filter after following the manual and every video I could find; can it be put in backwards? I really don’t like that I have to open both doors to open the drawer! The freezer is tiny. The ice maker is slow and is often melted together when I go use it. Water dispenser splashes every time.
From geappliances.com
We want to help you with your refrigerator filter. It can't be installed backwards. The filter should be replaced every 6 months unless you prefer to ...
We want to help you with your refrigerator's ice maker not producing too much ice. We recommend making sure your unit has the correct temperature...