
Ratings & Reviews for GE Profile 30 inch Convertible 390-CFM Stainless Steel Under Cabinet Range Hood
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mix of positive and negative feedback. Many users praise its features like the bright LED lighting, multiple fan speeds, and overall functionality. However, a significant number have experienced issues such as flickering or malfunctioning lights, excessively loud fan, and poor quality and durability. Some report needing multiple service visits and replacements due to persistent problems. The mixed reviews suggest inconsistent user experiences.
Customer review summary generated by AI, including incentivized reviews.Poor quality-unbalanced fan
Range hood looks great, but the blower unit/fan is bent and unbalanced and resulting in the unit being extremely loud and rattling. For the price point expected a higher quality product
From geappliances.com
This hood replaced a very basic hood that we had prior. This is self venting and so far no issues at all. The reason for the 4 stars is that the app that is supposed to connect to the hood is legacy and doesn't work anymore. Would be nice to have control over the hood lights, turn on a certain point and off. That aside, the main purpose of the hood works great.
Verified Purchaser
Delivered as New
Would Not RecommendMy range hood was delayed from GE by an Extra week but delivery finally arrived. Box appeared undamaged but with I opened the box, I noticed a bunch of loose screws floating around inside the box and it appears this hood was either repaired or returned and reboxed. The blue protective covering had been removed and the hood has long Mare Marks on the front. The light sockets are loose and wobbly in the mount. The condition was clearly not NEW as I thought it was $500 Hood AS NEW. Frustrated!!
Verified Purchaser
For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.

Poor design
Would Not RecommendAs indicated by other reviewers, this hood has one fan only, which covers the back left side burner. If you cook on the front right side, you will see some air flow goes toward the left and the rest just go straight up into the room. I am disappointed with GE, a company in home appliance business for decades, can be this unmindful! I don’t recommend this product!
From geappliances.com
We will pass your feedback regarding the ventilation performance of this range hood along to our product team for review.
Decent hood
Would RecommendOverall I like the hood. The lights are nice and bright. The fan squeaks a little. Kind of annoying for a new hood.
From geappliances.com
Great product
The hood met our expectations with the exception that the outside vent option with a round 7" dia. duct does not include a baffle. Ventilation is adequate. Noise levels good to great at all fan speeds, LED lighting great.
From geappliances.com
No Quality control at this GE assembly location
Would RecommendThis range hood was the exact model that was installed just a week ago that did not work. I ordered a replacement and it was installed by a true Pro. The new replacement would not work either. Upon taking the insides out of the hood, the pro discovred a loose bank of controls inside and behind the push button controls that had not been properly installed into the holding brackets. He also discovered the same problem inside the old one that he removed.
From geappliances.com
We would like to assist you with this vent hood and gather some additional information from you. An agent will be reaching out to you via email. Pleas... Read More
Failed in less than 2 years
In less than two years, the exhaust fan would not turn off. To turn it off, I had to use the circuit breaker. It wasn't worth it to get it fixed, so I bought a Broan GLA3 series, better product, less cost.
From geappliances.com
We want to help you with your range hood exhaust fan not turning off. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to sche... Read More
Ventilation is on the left side only
Would Not RecommendI love the look of the hood, however, the fan is only on the left side. Although the suction is strong enough to capture the entire stove top, I feel I should do all my heavy cooking on e far left upper burner to catch all the smoke and steam When I am using other burners. I don't see the suction as strong as directly under the fan which is on the left back side of the hood. my old hood from 30 years ago had good suction and it was on both sides. That is what I am used to. I do like that the s...
From geappliances.com
My first hood over stove.
Would RecommendOur initial unit did not work properly. The panel did not connect with the light/ fan. GE notified their installer and our new fan is in place and currently workingpsila
From geappliances.com
Vent hood function
Would Recommend[This review was collected as part of a promotion.] The unit functions beautifully and the dual lighting control allows for great illumination of the cooking surface on high and a less bright mode when not cooking. The ability to vent externally was a must for me. It is a bit noisy though when the fan is on high due to the vibration of the metal vent flap rattling. The medium speed has much less rattle and low speed has no rattle at all and still provides good ventilation when boiling water.
From geappliances.com
SweepstakesPoor quality - is this even ge?
Would Not RecommendGetting returned. You can’t even tell that it’s ge profile cuz no branding anywhere. Knock outs don’t come out. Manufactured defect on corner that makes it look dented. Terrible instructions.
We'd like to help out with removing the knock outs. We recommend checking page 17 in in the installation instructions below for the complete inst... Read More

Very nice overall
Would Recommend[This review was collected as part of a promotion.] One of the filters was poorly made, some of the media floss was not fully contained inside the frame.
From geappliances.com
SweepstakesNice look, a little louder than expected
Would RecommendThe hood matches nicely with the rest of the GE Profile appliances. It's loud even on low. Airflow and filtration seem to be good. Easy to use controls.
From geappliances.com
Sleek and Functional
Would RecommendVery good exhaust capability, quiet, good lighting, sleek appearance.
From geappliances.com
Will not recommend this fan.
Would Not RecommendWill not buy another GE fan to replace this one that is now mal-functioning after just two years of moderate use. The touchpad is fritzy, coming on by itself with no stove/oven in use at all times of the day and night, the fan coming on in any of the speed settings, and the lights as well. Of course, it is past the warranty, but replacing a fan that requires as electrician as well as the cost of the appliance is unreasonable. Loved the look and profile of this fan, but it's a dud.
From geappliances.com
We would like to assist you with this vent hood and gather some additional information from you. An agent will be reaching out to you via email. Pleas... Read More
Not a good product
Controls never worked as advertised. Stopped working entirely after 14 months (just out of warranty) and could not be repaired.
From geappliances.com
We'd like to assist you with your hood no longer working. Look for an email from us soon, as we'll need more information. Please reply at your earlies... Read More
DONT BUY Top of the line junk!!
Would Not RecommendBought this hood vent to go with my profile range. Thought if it’s a profile it has to be good !! WRONG! It’s horrible the installation was not fast the noise level is sooo bad you can only use it in the low speed any other speed sounds like a plane taking off. Really wish I read the reviews before buying!!! My old vent that was 1/2 the price was so much better !! Do better GE with your higher end appliances
From geappliances.com
We're sorry to hear you're being inconvenienced by the noise level of this hood. We encourage you to review the troubleshooting tips on page 21 of the... Read More
GE Profile Hood
Would Not RecommendVerified Purchaser
We'd like to assist with the operation of your hood. To make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit... Read More