
Ratings & Reviews for GE Profile 24.5-cu ft Counter-Depth 42-in Wide Side-by-Side Refrigerator Built-In Smart Compatible with Ice Maker Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception, with some customers praising its appearance, spacious interior, and useful features, while others have experienced various issues like frequent breakdowns, ice buildup, loud noises, water leaks, and problems with the ice maker and water dispenser. The reviews suggest the product has desirable qualities, but long-term reliability and durability seem to be concerns for a significant number of customers.
Customer review summary generated by AI, including incentivized reviews.2nd generation of the same fridge that I bought.
I bought the same fridge again in hopes of a better result. This one is worse! I would not recommend this to my worst enemy. The noise is awful. Buy anything else if you have a choice.
From geappliances.com
Great refrigerator!
Would RecommendGreat value for the price! Looks beautiful, operates quitely, has good capacity, and has a useful iOS app. Only complaint is that it doesn't make ice very fast
From geappliances.com
We'd like to offer tips that can help with the slow ice production. We recommend first checking the overall food load in your unit. Very little food o... Read More
Disappointed
Our water dispenser does not work and they are reordering a new door
From geappliances.com
We would like to assist. A member of our team will be reaching out to you via email for more information. Please respond back at your earliest conveni... Read More
Not Cooling
Would Not RecommendWe bought this product for longevity with our new buid home. We have had the refrigerator for less than 5 years and it just stopped cooling and all of our food was thawing. The ice maker also stopped making ice. It had been making loud noise as others have mentioned.
From geappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ... Read More
Nice Fridge!
Would RecommendWe are very happy with our new refrigerator. It is nice and quiet and seems to be doing everything it is designed to do. The removal of the old and install of new went very smooth which was a relief since it is a built in.
From geappliances.com
We are extremely happy that you are enjoying your beautiful new refrigerator. This refrigerator includes an innovative, yet convenient, Climate Contro... Read More
Excellent refrigerator
Would RecommendIt is very attractive as well as practical refrigerator and freezer. Goes well with our cherry wood kitchen cabinets
From geappliances.com
Very loud and high pitched compressor
Would Not RecommendBeautiful fridge but the high pitched noise from the compressor triggered headaches.
From Profile 25.3-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
We'd like to share some information about the sound you are noticing. We recommend taking a look at our article titled "Refrigerator - Normal... Read More

No water, ice goes on floor, noisy
Would Recommend[This review was collected as part of a promotion.] Water does not work. Repairman coming in a week. Makes some noise. Off and on. Ice overshoot onto floor, have to put hand up to catch. All minor things, overall wonderful fridge
From geappliances.com
SweepstakesDelivered as scheduled.
Would RecommendEasier access to ice maker.
From Profile 25.3-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Refrigerator Is Great; Not the Delivery
The refrigerator is just what we wanted but needs to be returned because it doesn't fit and the delivery men damaged some of our woodwork because the older one refused to take off the doors until after scraping the hall (and his younger partner could not hear his instructions because they left the truck running outside the open front door). They told us to order a smaller replacement (which we have) and left this one in an awkward location until the replacement could be delivered at least 2.5 w...
From Profile 25.3-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
We are sorry to hear that the delivery of your new refrigerator didn't go as expected. We recommend contacting the retailer to provide feedback o... Read More

Faulty Manufacturing DO NOT BUY
Would Not RecommendI purchased this fridge 3 years ago when we built our house. It has been nothing but issues and hundreds of dollars thrown wasted on spoiled food. This fridge comes with and extended warranty because the compressor and cooling system is faulty. Please save yourself the headache and do not buy this product. I have had 3 service calls and waiting on my 4th as I had to empty my fridge out and have to eat out because my fridge doesn’t cool properly. GE hasn’t been much help. I am looking into legal ...
We would like to get more information and request that you reach out to us via a private message on GE Appliances social media like Facebook or X and... Read More

Meh
We had the GE Monogram 42 inch model from 2010. This GE Profile has a loud motor you can hear when it’s running all of the time. The icemaker is slower and isn’t as big. Weirdly, when ice is dispensed, it also dispenses some inside the freezer and have been finding cubes here and there. I do like the LED lighting. Can you tell me why we are unable to see the displayed temperature of the fridge and freezer? Overall it is fine, but not worth the thousands we paid for it.
From geappliances.com
We want to help you with the sound level of your refrigerator. We recommend making sure your unit is properly leveled. If needed, you can adjust the l... Read More
Expensive waist of $
Would Not RecommendThis is the largest looking small spaced fridge I have ever seen. We have had it less than 15 months and now the motor is loud and the freezer doesn’t work? Water and ice lines are horrible as well
From geappliances.com
We advise scheduling service with our Bodewell technicians to get this freezer and motor issue properly addressed. You can schedule an appointment wit... Read More
How the installer put everything together
Would RecommendLiked everything
From Profile 25.3-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Arrived defective
Would Not RecommendIncredibly disappointed with the way this refrigerator arrived and even more so with the customer service I've received!! The product arrived with a clear defect on the bottom left of the freezer door. Both Lowes and GE have refused to assist me. I have asked if there is any way to clean, buff, or replace the issue. Would not recommend. This was a large purchase for me and I'm disappointed with the product and customer service.
From Profile 25.3-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
We are very sorry for your inconvenience and experience and the fact that refrigerator arrived damaged. We would like to get a few more details and r... Read More

not the best
the water thru the door leaks, g e came out and i need to replace it
From Profile 25.3-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
It is not unusual to see a few drops of water dripping from the dispenser on your refrigerator after dispensing water. This is caused by pressure on ... Read More

To another 20 years.
Would RecommendReplaced a 20 year old Profile. Very similar but big improvement. I am sure it will be much more energy efficient. Hope this one lasts 20 years.
From geappliances.com
Nothing But Problems
My fridge is 4 years old. First, the ice maker is way to high and impossible to reach into bucket to get cubes, unless you're 6'5". In the first year, the ice maker leaked into freezer...a cascade of frozen water everywhere. 2nd year water leaked out of filter connection from the top panel. 4th year the fan located in the freezer side, started making a sound like a lawn mower when the doors are closed. GE claimed that's normal when the freezer and fridge are full of food. How ridiculous!! Strang...
From geappliances.com
We'd like to assist you with your refrigerator. A member of our team will reach out to you via email to gather more information. Please respond at you... Read More
All you’d expect in a refrigerator
Would RecommendA replacement for our previous GE refrigerator, this one is more refined as well as perfectly functional.
From geappliances.com
This is a very good side by side.
Would RecommendReplaced an identical appliance, GE Profile, side by side. Purchased the first one 21 years ago from Lowe’s, hope this one las as long.
From Profile 25.3-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Thank you for your review and putting your trust in us again and choosing us for your refrigerator purchase! We have heard great reviews on this one ... Read More

We want to provide information about the sound level of your refrigerator. Newer refrigerators may sound different than older models as they use updat... Read More