Ratings & Reviews for GE Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the microwave's powerful heating, large capacity, and intuitive controls, with many highlighting the effective sensor cooking feature and sleek modern design that fits built-in cabinetry seamlessly. However, a notable group reports durability concerns including magnetron failures, door latch issues, and interior coating deterioration after two to three years. Several customers express frustration over the missing mute button and auto-lock feature that cannot be disabled. Despite these drawbacks, most customers find the core performance and design worthwhile for their needs.
Customer review summary generated by AI, including incentivized reviews.Absolute Garbage
Would Not RecommendWe bought this in January of 2025. Just before the one year mark, It started arcing and had to be serviced. They replaced a piece and it worked okay for a while. Now, 8 months later, it's doing the same thing and no longer under warranty. Additionally, despite the fact that they did the repair, they don't back the repair either. so now we either have to pay for a repair or buy a new microwave.
Dominique was very helpful!
From Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( Gray ) Verified Purchaser
From Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( Gray ) Verified Purchaser
Item packaging showed wear
Would Not RecommendThe outer box showed wear and potential damage. Upon opening, the application was damaged.
We advise contacting your retailer directly to notify them of the damage to your unit. Please reach out to Lowe's Customer Care at 1-800-445-6937... Read More
Lasted only four years
Would Not RecommendThis one bit the dust after four years. Not very long lasting.
Lowe's Employee
We’d like to assist with the issue you’re having with the microwave not working. If the microwave doesn’t appear to have power at all, we recommend d... Read More
Coordination and Installation Horrible
Product not installed yet because the trim was delayed and the microwave could not be installed.
From Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( Gray ) Verified Purchaser
For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.
Looks and works great
Would RecommendSo far I have no complaints. It looks great (we use it as a built-in) and performs as expected. I hope it is durable and lasts a while.
Verified Purchaser
Trim kit required. Microwave functions ok
Would RecommendRunning is quiet. Opening and closing the door is loud but likely because it is new. I wish the number buttons were a little bigger as I must tap 1 minute a few times before it registers that I touched it. The inside should be white so it’s not a cave and it will show where I need to clean. If you don’t like fingerprints. Don’t get this one. It shows everything. You absolutely MUST get the “accessory” trim kit. I had a prior GE Profile microwave with a trim kit. It does not fit. They chang...
Verified Purchaser
We'd like to provide some information on your microwave's door sound and the trim kit. If you find that your microwave door closes louder tha... Read More
Service exceeded our expectations
Would RecommendThe microwave that we purchased is like our prior product. The Sales Associate was professional, efficient, and made sure the new product would fit in our existing Kit.
From Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( White ) Verified Purchaser
Nice built-in microwave for a good price.
Would RecommendThe GE Profile microwave and trim kit was a fair price, easy to install by myself, looks good and simple to use. I ordered it online and picked it up at Lowe's. It arrived about a week early.
Verified Purchaser
Best selection and great value
Excellent quality and great value
From Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( Gray ) Verified Purchaser
the people who delivered were great
love the product
Verified Purchaser
Good one
Fit well for as a wall-mounted microwave
From Profile 2.2-cu ft 1100 -Watt 24.1-in Built-In Microwave ( Gray ) Verified Purchaser
waste product
Would Not RecommendLooks cheap. no stainless steel option. It does not fit previous same GE microwave built in mounting kit. new one $240 for mounting kit is half the price of microwave itself. that does not look correct. Not at all backward compatability.it looks like making profit out of it. Microwave plus kit total price. 489+240= $730.
We appreciate the feedback on the design of the microwave and the finish. We will be sure to share your thoughts with the proper teams for further re... Read More
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