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30-in 4 burners Smooth surface Black Electric Cooktop

Ratings & Reviews for GE 30-in 4 burners Smooth surface Black Electric Cooktop

4.3
614
Review
 4.3 out of 5
614 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The reviews present a mixed sentiment about this cooktop. Many customers appreciate its sleek design, easy installation, intuitive controls, and useful features like the rapid boil and bridging burners. However, a significant number of customers have experienced issues with the product. The main concerns are the cooktop surface being prone to scratches, difficulty keeping it clean, and technical problems like burners shutting off unexpectedly. While the cooktop has some appealing features, the widespread reports of durability and usability problems suggest it may not be the most reliable option.

Customer review summary generated by AI, including incentivized reviews.
614 Customer Reviews

New cooktop!

This new cooktop is incredible. Smooth, easy to use. Clean up is a breeze! I love it!!

August 13, 2025

From geappliances.com

Cooktop

Would Recommend

Great cook too easy to clean, no problems after 2years.

December 21, 2024

From geappliances.com

Horrible!! Do not buy!!

Would Not Recommend

We absolutely hate this stove. The setup of the eyes does not use the space efficiently for starters. Next, it only has one large eye. Finally, it loves to turn itself off. If you set a hot lid down near the buttons, the whole stove shuts off. Hot water that has condensated on a hot lid drips onto the surface near the buttons, it's all going off. Very annoying to come back to check on your simmering food to find it's just off. Can you have wet fingers and operate the buttons? No, no you can't. I...

August 30, 2024

From geappliances.com

Response from GE_Appliances

We only want the best from our appliances, and it’s unexpected that the burner size, as well as the touch controls, have left you feeling less than im... Read More

GE_AppliancesSeptember 3, 2024

power grill easy to break down

Would Not Recommend

We bought it in 2018. The power grill broke down in 2020 after one year warranty expired. It is the most expensive element of the product to replace. It cost, labor plus part, 2/3 of what I originally paid. Now in 2024 it broke down again. Not sure if it is worth fixing. Most cooktops are supposed to last 10 - 15 years.

August 21, 2024

From geappliances.com

Response from GE_Appliances

We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r... Read More

GE_AppliancesAugust 22, 2024

Doesn’t work

It doesn’t work for using for more than 1 year. I don’t know how to fix it

May 13, 2024

From geappliances.com

Response from GE_Appliances

This is not what we expect and would like to help! If you haven't already, try flipping your breaker off for a couple of minutes to reset the electron... Read More

GE_AppliancesMay 13, 2024

Week cooktop cracked within in 1.5years

Would Not Recommend

Our previous similar cooktop from different company lasted >15years. This current cookttop from GE MODEL #JEP5030STSS already got a major Crack. We bought this just 1.5 years ago. Hoping if company will contact to get replacement.

April 26, 2024

From geappliances.com

Response from GE_Appliances

We are sorry to hear about your cooktop being damaged. We're going to have one of our agents get in touch via email for more information. Please respo... Read More

GE_AppliancesApril 29, 2024

Cookery

Would Recommend

Works great Ccccccccccccccccccc Kkkkkkkkkkkkkkkkkkkkk

February 26, 2024

From geappliances.com

Reliable product

Would Recommend

It is a good and reliable product. Easy to install and clean.

January 24, 2024

From geappliances.com

Cooktop cracked after 18 months

We had this product for a year and a half and the glass cooktop cracked. The crack spread like one on a windshield unfortunately, getting it fixed is not as easy as going to Safelite. It looks like we will have to buy a new one. Merry Christmas! Not exactly the way I want to spend my holidays. Another con with this product is that there was only one large burner. My wife is Italian and cooks a lot for family and friends. She often needs to use two large pots. So she wasn't happy about this after...

December 14, 2023

From geappliances.com

Response from GE_Appliances

Greetings! Thank you for taking the time to provide us with your valuable feedback. We are extremely sorry to hear that your cooktop has cracked and n... Read More

GE_AppliancesDecember 21, 2023

Just so so

Would Not Recommend

It fit well, replacing a similar cooktop. I am very displeased with how finicky it is with cookware. I obviously have appropriate equipment i.e All-Clad, LeCrueset. All flat bottom. It marks up the surface leaving the marking of the pan!! What?!! I see why it is discontinued. If you get a great price, fine. But just an okay product.

October 1, 2023

From geappliances.com

Response from GE_Appliances

Hello, Thank you for reaching out and sharing your feedback on your cooktop. It is essential to use flat-bottom pans for good cooking performance si... Read More

GE_AppliancesOctober 3, 2023

Decent cooktop

It meets my needs except when I need two large burners. I love the fast boil feature, but it continues to boil even at the lower settings. So far it is easy to maintain.

September 22, 2023

From geappliances.com

Response from GE Appliances

Hi, We appreciate the honest feedback regarding your cooktop. It means a lot and we're always looking for ways to improve for our consumers! Your co... Read More

GE AppliancesSeptember 25, 2023

Functional and beautiful

Would Recommend

Looks like a slab of black glass. No knobs to work around. Heats water to a boil instantly. Exactly what I was looking for. It was a floor display. So accidental find. Lucky!

August 16, 2023

From geappliances.com

Nice cooktop

Beautiful and easy to clean, looks great it matches stainless steal appliances

July 7, 2023

From geappliances.com

Well designed

Product is well designed, simple and applies to our needs. Nice controls and turns off and on quickly. Sleek. Easy to install.

July 6, 2023

From geappliances.com

Does not work as expected.It takes for ever cook.

Would Not Recommend

It wont heat rapidly. It takes for ever to cook or boil water. I even got an electrician to check the connections, all were ok. It simply won’t heat enough.

July 1, 2023

From geappliances.com

Response from GE Appliances

Hello - Thank you so much for taking out some time to connect and share your review on this range. We're so sorry to hear about the issues with the bu... Read More

GE Appliances July 5, 2023

Great stove top

Would Recommend

I love this stove top the power boil is awesome! I also like that I am able to lock it as I do have kids. This top is easy to clean and really easy to use!

July 1, 2023

From geappliances.com

I am replacing a unit supplied by my builder that failed after 3 years, I would have selected another manufacturer if the cutout would have allowed it. Very disappointed.

June 24, 2023

From geappliances.com

Response from GE_Appliances

Hi there, We’re incredibly sorry to hear that your cooktop stopped working after 3 years. This is certainly not the experience we wish our consumers... Read More

GE_AppliancesJune 26, 2023

GE Touch Sensor Cooktop is Great

Would Recommend

Great Clearance Price. No turning knobs to break. Touch Sensor Panel works great. Very Clean look. 2 burners bridge together for griddle use or long pans. Very quick burners on high settings. Really like the lock feature. Also like the “All Off” button. And have always trusted the GE Brand.

June 14, 2023
Verified Purchaser
Was this Review Helpful ?

Great cooktop! Time saver for Sure!

Would Recommend

I’m new to induction cooking. I did buy a new set of pots and pans that are suitable for induction cooking. This cooktop is amazing. Works so well. Has lots of levels, and once you learn how to use it, you’re be in love. It is so high tech and well made, you can cook your meal in a quarter of the time. Top cleans up well.

May 14, 2023

From geappliances.com