
Ratings & Reviews for GE 21.8-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Fingerprint Resistant Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator is generally well-received for its spacious interior, adjustable shelving, and sleek design. Customers appreciate the bright lighting and convenient ice and water dispenser. However, some have reported issues with noise, ice maker problems, and inconsistent temperatures. The freezer space may also feel limited for some users. Overall, the product provides good functionality, though a small percentage have experienced quality or performance problems.
Customer review summary generated by AI, including incentivized reviews.Will Not Defrost
I bought this refrigerator a little over 2 years ago. Since then, I have replaced the temp sensor and the defrost heater and still have an issue with the freezer not defrosting. This purchase was to replace my last GE refrigerator that continued to do the same thing. Out of warranty, not even finished paying this one off yet, and I have to buy another refrigerator now. It's shame that I will have a mismatched set of kitchen appliances now because I will not buy another GE. I replaced every...
From geappliances.com
Love the counter depth.
Would RecommendThe refrigerator is set at 37 but the food freezes on the two bottom shelves, so I had to turn it up to 38 and it runs at 42 inside. So far it's been ok. It really needs a light for the controls, I can't see if it's cubed or crushed ice
From geappliances.com
Not even close to our prior GE
Would Not RecommendWe loved our last GE refrigerator. This new one is a piece of junk. The rubber moldings don’t stay in place. The plastic on the drawers has already broken. The plastic cover on the water and ice dispenser drain doesn’t fit and covers the catch bowl. This is embarrassing engineering. I can’t imagine how poorly the internals must be.
From geappliances.com
Looks nice but very noisy.
Would Not RecommendLove the slate color. But disappointed in how noisy the refrigerator is when the compressor is on. I had a GE fridge before and it was no where near as noisy as this refrigerator. It’s very distracting when you are in the kitchen.
From geappliances.com
We want to share information regarding your refrigerator's sound level. Newer refrigerators may sound different than older models as they use updated ...
Already Replacing
Would Not RecommendWe bought this refrigerator about five months ago. Have had the warranty service team out twice. Once to replace the ice maker then the evaporator motor/blade. Now the refrigerator is not working again. Time to move on, we are chalking it up as bad and expensive experience. Will never buy or recommend a GE appliance.
Verified Purchaser
We're sorry to hear that your refrigerator's is not operating normally after multiple repairs. Please send us a private message via Facebook,...

Temperature not consistent
Would Not RecommendI have no complaints about the freezer, but the refrigerator is too warm in some spots, and too cold in others. I have thrown away so many spoiled strawberries because they froze 1 day after buying them, and our milk goes bad in a day or two because it’s too warm on the top shelf even though it’s set to the coldest setting. I had the warranty service come, they took one temperature reading and said it was fine. Our refrigerator is currently set to 33° so why is our milk 40°? What a joke!! Also...
From 21.8-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Slate )
We would like to assist you with this refrigerator temperature and gather some additional information. Please send us a private message via Facebook,...

Good fridge so far
Would RecommendHaving had a previous GE Fridge in the "Adora" line from 2014, I expected much the same. And we got the same color (slate), which is GORGEOUS. This one, counter-depth, is a nice fridge with nice lighting, but I was a bit astounded to see how teeny the ice reservoir is in the freezer - I guess that makes it lighter when removing it I suppose. It has THREE crisper drawers in the refrigerator, which some don't, and I am SO glad - we use two for fruits & vegetables, and one for lunch meats & chees...
From 21.8-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Slate ) Verified Purchaser
So far so good
Would RecommendLots of ice, never out. Almost could fill cooler. Runs, quiet, no mold or problems. Water dispenser fast, and no warranty issues...unlike those pesky LG's (problems)which I owned before. 2nd GE product I own, rather pay the money, (or in this case save lots of money) for a GE than these other brands.
From 25.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Love it!
Would RecommendOne of the best refrigerators I have ever owned. The temperature stay cool. It reads what temperature for the fridge and freezer. It also tells me the percentage my filter is on. I also have to option if I would like for my light for my water dispenser to stay on or off.
Verified Purchaser
Why can't it be leveled?!!!
Would RecommendSo far mediocre. It is not even possible to level the side-by-side refrigerator front-to-rear! (Model GZS22xxxxx.) Only the front rollers can be adjusted up and down, but even with them completely down, the lower front protrudes 1 1/4" further out than the top! This model doesn't have adjustable rear wheels. our floor is level as is our cabinetry. The unit works well and for that I am pleased. The LED lighting is great. There is more interior space than our 2004 36" wide model had.
From geappliances.com
We want to help you with your refrigerator's leveling leg not working properly. We recommend scheduling an appointment with one of our Bodewell techni...
Poor excuse for a refrigerator
the ice maker does not work properly it produces less then 1 quart of ice in 24 hours
From geappliances.com
The icemaker for this model will produce approximately 100–130 cubes in a 24-hour period, which equates to seven cubes per cycle. If you are experienc...
defrost system is awful
Would Not RecommendWe bought this fridge in 2020 which I realize is now 6 years old, but during that time span I've had to fix it numerous times. Always the defrost system in the freezer. First the temperature sensor, then it worked great for a year until the heating element went out, and later the thermostat. Every single time I have to move all the stuff into my ugly, decades old garage freezer that can still actually freeze stuff somehow while I work on my awful stupid new freezer. I only wish I lived close...
From geappliances.com
We want to provide some information about our Side-by-Side refrigerators. They have a drain tube that carries water created during the defrost cycle t...
We got this fridge, and it had a high pitched noise, so we had it replaced after just a couple of days. The second one was very slightly better, but it still has a high pitched noise, most of the time. I think it's the compressor, because it sounds like it comes from the bottom of the fridge. I have to turn off the breaker to give myself a break sometimes. The design of the fridge is good. The noise is not worth it.
We'd like to clarify some information regarding the sound level of your refrigerator. Newer refrigerators may sound different than older models. ...

Great features!!!
Would RecommendGreat side by side refrigerator. It's fantastic that it has a door alarm, so we can be sure that they aren't left open for too long, which happens often in my house. Also, the option of different buttons for ice and water, thus avoiding confusion. And the interior illumination is excellent, you really can see everything inside and looks great.
From geappliances.com
Very well made
Would RecommendThis is a high quality refrigerator
From 25.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Lowes has never let me down.
Would RecommendIt was a great product at a great price.
From 25.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Great
Interior
From 25.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
Cheap
Would RecommendGreat
From 25.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
It was on clearance
Would RecommendLiked the price, the lighting and the shelving
From 25.1-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
We want to help you with your refrigerator's gaskets not staying in place and drawers getting broken. We recommend scheduling an appointment with one ...