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21.9-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Black )

Ratings & Reviews for GE 21.9-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Black )

3.8
1234
Review
 3.8 out of 5
1234 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator offers decent cooling performance and value, but has mixed reviews. Positives include a sleek design and basic features like an ice and water dispenser. However, there are criticisms regarding inadequate interior lighting, limited storage space and organization, and noisy operation. The refrigerator may not meet the needs of customers seeking a counter-depth model with more robust storage and lighting features.

Customer review summary generated by AI, including incentivized reviews.
1234 Customer Reviews

Perfect fit

Would Recommend

Wife loves its size and storage capacity. Water dispenser in the door was a plus.

July 28, 2026

From geappliances.com

Inefficient and Underwhelming

Would Not Recommend

This was the only refrigerator the builder would give me. I did not want a side-by-side because they don’t hold much, the freezer side is so narrow, it does not accommodate larger boxes like a frozen pizza box, the shelf options in the refrigerator section are very limited because there is a huge expanse on the top shelf, and the bottom shelf, when I need more shelves for smaller items. I end up having to stack items on top of other products. Finally, the lower refrigerator door panel pockets ar...

July 15, 2026

From geappliances.com

Response from GE_Appliances

We'd like to help you improve your experience with your refrigerator. More information on storage options and shelving for your model can be found in ...

GE_AppliancesJuly 16, 2026

Great refrigerator

Would Recommend

I love the refrigerator. It is in our camper and so far so good! It's very spacious and can hold alot of food.

July 13, 2026

From geappliances.com

don't buy from Lowe's

Would Not Recommend

I am warning all homeowners to completely avoid Lowe's installation services. In December 2024, I purchased a GE refrigerator (Model GZS22DGJWW) based on explicit delivery guarantees. Lowe's repeatedly failed to deliver, delaying the process for months until late February 2025. Worse, the contractors and plumbers assigned by Lowe's committed severe installation errors that caused significant water leakage. This directly resulted in extensive water damage to my hardwood flooring, requiring $4,40...

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Response from GE Answers

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109. Read More

GE AnswersJune 29, 2026

GE_Appliances

Worthless space wise

Would Not Recommend

It is so small that I have to rearrange my food every time I want to get something out or put in. . They say it is 21.9 cu ft but guess what. My previous fridge that fit in the same space was 2 times larger inside than this one. GE must be including all the space that supposedly makes it cheaper to operate. My nearest grocery store is 34 miles away and this fridge does not lend itself for shopping every 2 weeks. Plus after 2 years the inside freezer light burned out and I have to remove the i...

February 20, 2026

From geappliances.com

Response from GE_Appliances

Thank you for taking the time to share your insights. We'll share this information with our design teams.

GE_AppliancesFebruary 23, 2026

Ice marker is junk

Would Not Recommend

Plugged it in, hooked up the water ( which works) and the ice maker doesn’t work.

January 14, 2026

From geappliances.com

Response from GE_Appliances

We are happy to assist with the icemaker of your refrigerator not making ice. Ice production is dependent on the temperature of the refrigerator. They...

GE_AppliancesJanuary 16, 2026

Bad sealing

Would Not Recommend

Not sealing properly. The refrigerator-side door gasket is not closing correctly and is not creating a proper seal. This is affecting normal operation

January 7, 2026

From geappliances.com

Response from GE_Appliances

We want to help you with your gaskets not sealing properly. The fresh food and freezer doors on your side-by-side refrigerator have magnetic gaskets t...

GE_AppliancesJanuary 12, 2026

Excellent service. Love this refrigerator.

Excellent service. Love this refrigerator. Great spacing. Thank you.Dee

December 14, 2025

From geappliances.com

nice, but....

Would Recommend

[This review was collected as part of a promotion.] The appearance and function of the refrigerator and freezer are good. Water (through the door) appears to be working as is the ice maker. The lighting in both compartments is poor when loaded with food, Each compartment has one light in the ceiling to light the entire space. The lower racks / trays are almost dark. The control panel on the unit is NOT like the information sheet that explains how it operates. The downloadable manual is vag...

December 10, 2025

From geappliances.com

Sweepstakes

Love it

[This review was collected as part of a promotion.] Great fridge, functions well, had a lot of features and is very quiet

December 5, 2025

From geappliances.com

Sweepstakes

Great fridge

Would Recommend

Great capacity and look. Really quiet and efficient.

November 28, 2025

From geappliances.com

Happy purchase

Would Recommend

[This review was collected as part of a promotion.] Works great love the ice/water feature and so far no noise highly recommend

November 23, 2025

From geappliances.com

Sweepstakes

Maybe if you live alone….

Would Not Recommend

[This review was collected as part of a promotion.] W had no choice in this purchase. Our builder supplied it. It’s the smallest fridge we’ve ever owned. The only good thing about this fridge is it keeps food cold. Poorest interior design I’ve seen. Can’t barely fit anything in the freezer. Sorry GE we usually love your products - this was a huge miss!

November 13, 2025

From geappliances.com

Sweepstakes
Response from GE_Appliances

We want to provide some information about how to make the most of the interior storage. There’s information in an article on our website that has info...

GE_AppliancesNovember 13, 2025

Not so great

Would Not Recommend

My refrigerator does not make ice or dispense water. Unfortunately the builder did not install it correctly and I cannot afford to have it replaced.

November 7, 2025

From geappliances.com

Response from GE Appliances

We would like to help. If you haven’t already, we recommend taking advantage of your warranty and reaching out to our Bodewell service team so they ca...

GE AppliancesNovember 10, 2025

New GE side by side

Would Recommend

[This review was collected as part of a promotion.] We just had our new GE side by side installed. We had so much trouble with the french door refrigerator we had before we went back to a side by side. So far we love it.

November 4, 2025

From geappliances.com

Sweepstakes

Good appliance

Would Recommend

[This review was collected as part of a promotion.] The appliance is good but need more room in the freezer. There's also a buzzing noise every time. Shelving are spacious. Energy friendly

November 1, 2025

From geappliances.com

Sweepstakes

Did not work out of the box

Would Not Recommend

This product was installed in a park model that we purchased. All the lights worked, but the unit did not cool or freeze. We are not happy at all! Out of the box, the unit did not work properly.

October 29, 2025

From geappliances.com

Response from GE Appliances

We're sorry to hear you're having an issue with your refrigerator after installation. We recommend reaching out to our Bodewell warranty team by calli...

GE AppliancesOctober 29, 2025

not the best

Would Not Recommend

this refrigerator has no storage. inadequate interior lighting and the ice maker makes way too much ice. I'm having to get it serviced but at least it's still under warranty. Also, the water dispenser comes out very forceful. You have to be careful not to make a mess, same with the ice maker!

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Response from GE Answers

We are glad to hear that a service appointment has been scheduled for your refrigerator. We are confident the issue with the icemaker and water dispe...

GE AnswersOctober 29, 2025

GE_Appliances

Expensive for what it is

[This review was collected as part of a promotion.] It is too expensive for what it is. It uses low energy but the capacity is too small and the price is too high. I would not buy it again.

October 22, 2025

From geappliances.com

Sweepstakes
Response from GE_Appliances

Your feedback is extremely important to us. We will pass these comments regarding the capacity of the refrigerator along to our product team to review...

GE_AppliancesOctober 23, 2025

Just your average fridge

Would Not Recommend

[This review was collected as part of a promotion.] It does an ok job cooling. In some cases too good as it froze my green onions. There are several bins on door. Be careful not to put alot in them or they fall off. Freezer space limited by water and ice maker.

October 16, 2025

From geappliances.com

Sweepstakes
Response from GE_Appliances

We'd like to help out with some of your veggies freezing. If food is freezing in the produce (fruits and vegetables) or meat/deli pan, it may be that ...

GE_AppliancesOctober 15, 2025