
Ratings & Reviews for GE 21.9-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ,Water and Ice Dispenser ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator offers decent cooling performance and value, but has mixed reviews. Positives include a sleek design and basic features like an ice and water dispenser. However, there are criticisms regarding inadequate interior lighting, limited storage space and organization, and noisy operation. The refrigerator may not meet the needs of customers seeking a counter-depth model with more robust storage and lighting features.
Customer review summary generated by AI, including incentivized reviews.Perfect fit
Would RecommendWife loves its size and storage capacity. Water dispenser in the door was a plus.
From geappliances.com
Inefficient and Underwhelming
Would Not RecommendThis was the only refrigerator the builder would give me. I did not want a side-by-side because they don’t hold much, the freezer side is so narrow, it does not accommodate larger boxes like a frozen pizza box, the shelf options in the refrigerator section are very limited because there is a huge expanse on the top shelf, and the bottom shelf, when I need more shelves for smaller items. I end up having to stack items on top of other products. Finally, the lower refrigerator door panel pockets ar...
From geappliances.com
Great refrigerator
Would RecommendI love the refrigerator. It is in our camper and so far so good! It's very spacious and can hold alot of food.
From geappliances.com
don't buy from Lowe's
Would Not RecommendI am warning all homeowners to completely avoid Lowe's installation services. In December 2024, I purchased a GE refrigerator (Model GZS22DGJWW) based on explicit delivery guarantees. Lowe's repeatedly failed to deliver, delaying the process for months until late February 2025. Worse, the contractors and plumbers assigned by Lowe's committed severe installation errors that caused significant water leakage. This directly resulted in extensive water damage to my hardwood flooring, requiring $4,40...
For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.
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Worthless space wise
Would Not RecommendIt is so small that I have to rearrange my food every time I want to get something out or put in. . They say it is 21.9 cu ft but guess what. My previous fridge that fit in the same space was 2 times larger inside than this one. GE must be including all the space that supposedly makes it cheaper to operate. My nearest grocery store is 34 miles away and this fridge does not lend itself for shopping every 2 weeks. Plus after 2 years the inside freezer light burned out and I have to remove the i...
From geappliances.com
Thank you for taking the time to share your insights. We'll share this information with our design teams.
Ice marker is junk
Would Not RecommendPlugged it in, hooked up the water ( which works) and the ice maker doesn’t work.
From geappliances.com
We are happy to assist with the icemaker of your refrigerator not making ice. Ice production is dependent on the temperature of the refrigerator. They...
Bad sealing
Would Not RecommendNot sealing properly. The refrigerator-side door gasket is not closing correctly and is not creating a proper seal. This is affecting normal operation
From geappliances.com
We want to help you with your gaskets not sealing properly. The fresh food and freezer doors on your side-by-side refrigerator have magnetic gaskets t...
Excellent service. Love this refrigerator.
Excellent service. Love this refrigerator. Great spacing. Thank you.Dee
From geappliances.com
nice, but....
Would Recommend[This review was collected as part of a promotion.] The appearance and function of the refrigerator and freezer are good. Water (through the door) appears to be working as is the ice maker. The lighting in both compartments is poor when loaded with food, Each compartment has one light in the ceiling to light the entire space. The lower racks / trays are almost dark. The control panel on the unit is NOT like the information sheet that explains how it operates. The downloadable manual is vag...
From geappliances.com
SweepstakesLove it
[This review was collected as part of a promotion.] Great fridge, functions well, had a lot of features and is very quiet
From geappliances.com
SweepstakesGreat fridge
Would RecommendGreat capacity and look. Really quiet and efficient.
From geappliances.com
Happy purchase
Would Recommend[This review was collected as part of a promotion.] Works great love the ice/water feature and so far no noise highly recommend
From geappliances.com
SweepstakesMaybe if you live alone….
Would Not Recommend[This review was collected as part of a promotion.] W had no choice in this purchase. Our builder supplied it. It’s the smallest fridge we’ve ever owned. The only good thing about this fridge is it keeps food cold. Poorest interior design I’ve seen. Can’t barely fit anything in the freezer. Sorry GE we usually love your products - this was a huge miss!
From geappliances.com
SweepstakesWe want to provide some information about how to make the most of the interior storage. There’s information in an article on our website that has info...
Not so great
Would Not RecommendMy refrigerator does not make ice or dispense water. Unfortunately the builder did not install it correctly and I cannot afford to have it replaced.
From geappliances.com
We would like to help. If you haven’t already, we recommend taking advantage of your warranty and reaching out to our Bodewell service team so they ca...
New GE side by side
Would Recommend[This review was collected as part of a promotion.] We just had our new GE side by side installed. We had so much trouble with the french door refrigerator we had before we went back to a side by side. So far we love it.
From geappliances.com
SweepstakesGood appliance
Would Recommend[This review was collected as part of a promotion.] The appliance is good but need more room in the freezer. There's also a buzzing noise every time. Shelving are spacious. Energy friendly
From geappliances.com
SweepstakesDid not work out of the box
Would Not RecommendThis product was installed in a park model that we purchased. All the lights worked, but the unit did not cool or freeze. We are not happy at all! Out of the box, the unit did not work properly.
From geappliances.com
We're sorry to hear you're having an issue with your refrigerator after installation. We recommend reaching out to our Bodewell warranty team by calli...
not the best
Would Not Recommendthis refrigerator has no storage. inadequate interior lighting and the ice maker makes way too much ice. I'm having to get it serviced but at least it's still under warranty. Also, the water dispenser comes out very forceful. You have to be careful not to make a mess, same with the ice maker!
We are glad to hear that a service appointment has been scheduled for your refrigerator. We are confident the issue with the icemaker and water dispe...

Expensive for what it is
[This review was collected as part of a promotion.] It is too expensive for what it is. It uses low energy but the capacity is too small and the price is too high. I would not buy it again.
From geappliances.com
SweepstakesYour feedback is extremely important to us. We will pass these comments regarding the capacity of the refrigerator along to our product team to review...
Just your average fridge
Would Not Recommend[This review was collected as part of a promotion.] It does an ok job cooling. In some cases too good as it froze my green onions. There are several bins on door. Be careful not to put alot in them or they fall off. Freezer space limited by water and ice maker.
From geappliances.com
SweepstakesWe'd like to help out with some of your veggies freezing. If food is freezing in the produce (fruits and vegetables) or meat/deli pan, it may be that ...
We'd like to help you improve your experience with your refrigerator. More information on storage options and shelving for your model can be found in ...