Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

23-cu ft Standard-Depth 33-in Wide Side-by-Side Refrigerator with Ice Maker Black )

Ratings & Reviews for GE 23-cu ft Standard-Depth 33-in Wide Side-by-Side Refrigerator with Ice Maker Black )

4.3
3541
Review
 4.3 out of 5
3541 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator appears to be a generally well-received product with several positive features, including a spacious and well-organized interior, efficient ice maker and water dispenser, and quiet operation with good temperature control. However, some users reported minor drawbacks such as limited freezer space, quality issues with plastic components, and problems with the water dispenser and ice maker. Overall, the product seems to offer a solid value proposition with a reliable brand reputation.

Customer review summary generated by AI, including incentivized reviews.
3541 Customer Reviews

Not what it should be

Would Not Recommend

The fridge light went within the first year, 4th year - the fridge will probably need a new part or replaced - fridge/freezer temperature went from desired 36/-2 temperature to 56/38 . Thawed over 14 hours with doors open, still won’t reach temperature after 3 days. The warranty is 2 years? Your products are garbage that’s why.

Was this Review Helpful ?

Lasted little over 1 year

Would Not Recommend

Bought new from Lowe’s in 2025. Died in 2026.

Was this Review Helpful ?

Ice maker

Would Not Recommend

I have had trouble with the ice maker since three months in. Its been fixed but it still doesn’t work correctly or even dispense ice on a regular basis

Was this Review Helpful ?

Fridge would not cycle off

Would Recommend

The fridge works fine cooling in both fridge and freezer compartment to the digital setpoints. Confirmed with analog temp gauges. The only quirk it had in the beginning within 2- 4 week was I was noticing the unit would not cycle off. Temp in both compartments were fine. I unplugged for 10 minutes as to not restart on high head pressure. Anyway, to be sure there was nothing going on with control board, etc. I had a tech come out and inspect. He did see the long run times on the histo...

Was this Review Helpful ?

Brand new. Trash.

Would Not Recommend

Brand new! Water dispenser trickles water after 25 days. Changed hoses..trickle. Put in brand New filter and error and won’t dispense water at all. Seems to be a theme for products at lowes. Go to an appliance store these models are “made for big box stores”

Was this Review Helpful ?

Beautiful Fridge

Would Recommend

This fridge works and looks beautifully. I love the lighting on the inside and everything seems very solid built, and looks very modern

Was this Review Helpful ?

It is a very loud humming noise almost all the time and the freezer does not work well food is not completely frozen.

Was this Review Helpful ?

Water Filter Fail

Would Not Recommend

Do not buy this brand of refrigerator. The water filter is not replaceable by the average home owner. You must hire a professional to install it. $$$ Check out all the Youtube videos out there trying to help the homeowner install the water filter by themselves. Not happening folks.

Was this Review Helpful ?

Only 3 years

Would Not Recommend

Bought this in July 2023. All my food started spoiling in the fridge and all the freezer items are ice. I cannot get it to cool properly. This is absolute junk.

Was this Review Helpful ?
Response from GE Answers

We'd like to assist with the operation of your refrigerator. Please send us a private message via Facebook, Instagram, or X with your contact inf... Read More

GE AnswersAugust 10, 2026

GE_Appliances

not even 3 years old and having problems

purchased this in November 2023. it is now July 2026 and is currently having problems with cooling. coils get cleaned on a regular basis so I know it's not that. light on the control board flashes but unable to look up with the sequence means, the freezer struggles to maintain temperature, and it shut down the ice maker. not very impressed for spending close to $1,000 on an appliance. but that's the problem with modern day appliances they're built to be disposable nothing's made to last like it ...

Was this Review Helpful ?

Working good

Working good, so far no problems Cooling normal, freezing normal

July 10, 2026

From geappliances.com

Great features

Would Recommend

We love the fridge. Raymond did a great job explaining how we need to get ready to use. I was amazed that he and David were able to pick up the fridge without a dolly. Exact Is this Patience

July 9, 2026

From geappliances.com

Loudest I've ever owned, slow ice, freezes food!

Would Not Recommend

I detest this refrigerator! The compressor is so loud I can hear it across the house. I keep thinking my husband is charging his air compressor in the garage; it's that loud. Ice takes....forever! AND, it freezes food placed too close to the back wall. I've only had it for 3 months and am actually considering replacing it. DON'T buy!

Was this Review Helpful ?

Good fridge, just loud.

Would Not Recommend

Great fridge! I love the lighting. Install was great. On time and very helpful. I live alone so house is quiet. My 25 year old Kenmore was never this loud. Generally it is just loud. I thought having a new appliance would be quiet, but this one isn’t. I would return it if it wouldn’t be such a hassle.

July 6, 2026

From geappliances.com

Response from GE_Appliances

Newer refrigerators may sound different than older models as they use updated technology and include more features. The compressor in a refrigerator i... Read More

GE_AppliancesJuly 9, 2026

So far so good 8 months in.

Works as it should and looks nice. We are only 8 months in so yet to be determined if it will last.

June 29, 2026

From geappliances.com

20 months later - no cooling whatsoever

Would Not Recommend

I bought this without an extended warranty (would not have bought a GE had I known I needed one). I came home from out of state to kitchen flooded from melted ice. Lights and blower work, but 60 degrees inside freezer and refrigerator (all groceries lost). GE is sending me a $100 food replacement Visa (what a joke), and MAYBE they will give a discount on the necessary part if my own repair person orders the part from them. $1,249; delivery down expense; and $300+ groceries down the drain!!! I wi...

Was this Review Helpful ?
Response from GE Answers

Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this revie... Read More

GE AnswersJune 30, 2026

GE_Appliances

Quality problems

While under warranty, door switch got moisture in it, and we had to listen to the alarm until it was replaced. The temperatures registered were sketchy. Now after warranty has expired the selector for the icemaker (crushed or cubed) quit working and all you get is crushed. Happy with the refrigerator when it works correctly.

Was this Review Helpful ?
Response from GE Answers

When cubed ice is selected, dispensing cubes requires energizing a lever behind the ice bucket to open a flap and allow whole cubes to come out. If a... Read More

GE AnswersJune 26, 2026

All the Right Stuff

Would Recommend

Installation was quick and professional. The ice maker works great and a must have in hot and humid Louisiana. The water filter makes the water taste better so I stay better hydrated.

June 24, 2026

From geappliances.com