Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

UltraFresh Vent System Stackable Large ( 4.8-cu ft ) Front Load Washer ( Sapphire Blue )

Ratings & Reviews for GE UltraFresh Vent System Stackable Large ( 4.8-cu ft ) Front Load Washer ( Sapphire Blue )

4.4
13358
Review
 4.4 out of 5
13358 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the washer for exceptional cleaning performance and powerful spin cycles that leave clothes almost dry, significantly reducing drying time. The Ultrafresh Vent system, Wi-Fi connectivity, and app notifications are highly valued smart features. Many highlight the quiet operation and large capacity for bulky items like comforters. However, some report reliability issues with control boards failing between two and four years, compounded by frustration with service support. Despite these concerns, most customers consider the washer an excellent investment for its performance and convenience.

Customer review summary generated by AI, including incentivized reviews.
13358 Customer Reviews

Mold

Would Not Recommend

We have been battling mold on this washer since we got it. We routinely clean it and always leave the door open, and yet the blue ring on the inside I cannot keep mold free. It seems once it gets mold it's impossible to clean off.

Was this Review Helpful ?
Response from GE Answers

We want to help you with your washer getting mold. We recommend running the Self Clean cycle with 1 cup of bleach or a commercially available product... Read More

GE AnswersOctober 2, 2026

GE_Appliances

Great washer. Easy to use and fairly quiet operation. Holds a lot of clothes per load.

Was this Review Helpful ?

Upgraded!

Bought a month ago & have never been more excited to do laundry! Major upgrade from previous machine.. Bonus points for the wonderful delivery communication

Was this Review Helpful ?

Great washer and great installers

Would Recommend

The washer was a replacement for the same model. I like this model and mine is a stacking unit. The installers were excellent.

Was this Review Helpful ?

Broken in less than 3 years

Would Not Recommend

The door lock mechanism is broken in less than 3 years and appliance repair won't look at it. Told me cheaper to buy a new machine.

Was this Review Helpful ?
Response from GE Answers

We'd like to address this issue you're having with the door lock mechanism. Please send us a private message via Facebook, Instagram, or X wi... Read More

GE AnswersSeptember 30, 2026

GE_Appliances

Broke right after warranty ended

Would Not Recommend

First, I never write reviews, but I had to write one for this horrible appliance. Do not purchase!! Bought it a year and a half ago, and it already has two things wrong with it. Every cycle, I leave the door open to vent and I do a clean cycle once a month. I take very good care of it, but it broke right and it's right outside the warranty so they won't cover it. It took weeks to get the parts and have someone come fix it from GE, and it still isn't working.

Was this Review Helpful ?
Response from GE Answers

We'd like to look into this situation further. Please send us a private message via Facebook, Instagram, or X with your contact information, comp... Read More

GE AnswersSeptember 30, 2026

GE_Appliances

Please do not buy this

Would Not Recommend

Not even 3 years old, GE service blew off our appointment. Minimum 600 in repairs, likely more according to tech. Please for the love of all that is sacred, spend the extra $ for a speedqueen or steal your grandparents old school washers. You have been warned.

September 29, 2026
Was this Review Helpful ?
Response from GE Answers

We would like to assist you with this washer and gather some additional information from you. Please send us a private message via Facebook, Instagra... Read More

GE AnswersSeptember 30, 2026

GE_Appliances

Recommend

Would Recommend

We are very happy with this purchase. It has plenty of room and I like that it is vented. The self-cleaning feature is very nice as well to control the extra moisture or odor. We have had no problem with load balances with this machine which has been nice.

Was this Review Helpful ?

Absolute Nonsense

Would Not Recommend

Two young men came to hook up my new washer and dryer which I was so excited to have. Washer worked, but it’s hard to use a dryer that doesn’t get attached to the wall

Was this Review Helpful ?
Response from GE Answers

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.

GE AnswersSeptember 29, 2026

GE_Appliances

Do not recommend- caught on fire after 14 months

Would Not Recommend

We had this washer for only 14 months when the interior panels caught fire. Thankfully, we were home when it happened and were able to catch it quickly. A major appliance developing a fire hazard after barely a year of normal use is completely unacceptable. The manufacturer’s warranty was only one year, so we were just outside of it when this happened. Fortunately, we had purchased the Lowe’s protection plan, but that experience was disappointing as well. Instead of replacing the washer, we rec...

Was this Review Helpful ?
Response from GE Answers

We're sorry to hear about the issues you've experienced with your washer. We understand that you have already disposed of your appliance and ... Read More

GE AnswersSeptember 29, 2026

GE_Appliances

No support from GE

Would Not Recommend

Washer Broke and was unable to get support from GE

Was this Review Helpful ?
Response from GE Answers

We would like to assist you with this washer and gather some additional information from you. Please send us a private message via Facebook, Instagra... Read More

GE AnswersSeptember 28, 2026

GE_Appliances