Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

17.7-cu ft Counter-Depth 31-in Wide Bottom-Freezer Refrigerator Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for GE 17.7-cu ft Counter-Depth 31-in Wide Bottom-Freezer Refrigerator Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

4.3
354
Review
 4.3 out of 5
354 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed reception, with some positive aspects like a compact design, spacious interior, and flexible shelving, as well as some negative issues such as frequent frost buildup in the freezer, malfunctioning doors, and inconvenient freezer drawers. Customers have provided feedback on the quality and value, with some expressing disappointment considering the high price. Overall, potential buyers should carefully evaluate the product's features and drawbacks to determine if it meets their needs.

Customer review summary generated by AI, including incentivized reviews.
354 Customer Reviews

The best Fridge I've ever had!

Would Recommend

I absolutely love this Fridge! It has so much room inside, and I love that it's counter depth and doesn't stick out 6"-7" into my small kitchen. It's sleek looking, and fits perfectly into my refrigerator cabinet! I love that the freezer is a door instead of a drawer. I'm short - and I hate reaching over those freezer drawers. The freezer makes ice faster than any other fridge I've owned. The freezer has plenty of space, plus 2 drawers. It doesn't have an icemaker - and that's the way I want it...

August 21, 2026
Was this Review Helpful ?

No light in freezer, no hookup for ice maker

Would Recommend

I was disappointed in the freezer. Don’t like the swing door, I thought it was a pull out drawer. The freezer doesn’t have a light and freezer is very small. I like the refrigerator area, Lots of room there. Oh and no hook up for an ice maker (which I knew about when I purchased it)

August 18, 2026

From geappliances.com

Freezes items in the back

Would Not Recommend

Now that I’ve had this for 6 months, there are major issues. Mainly, it freezes items in the back of the refrigerator. Temperature through the compartment is variable. I bought a thermometer to place it in different areas, and front is warmer, back is too cold.

August 5, 2026
Was this Review Helpful ?
Response from GE Answers

We want to help you with your refrigerator freezing your food. We recommend making sure that the unit's fresh food temperature is between 37 and ...

GE AnswersAugust 6, 2026

GE_Appliances

The 25 yo fridge was way better in the same space!

For starters: it was not the product I wanted to buy, but the all refrigerators replacing older models keep getting bigger requiring remodeling of the entire kitchen! So I had to settle for this smaller one still fitting the existing niche. It looks OK. To make the door reversible it has handles on both sides of the door panel - not a plus. The biggest downside is the engineering of the interior: the fridge drawers and shelf cannot be removed if you open the door 90 degrees; you have to be abl...

July 25, 2026

From geappliances.com

Response from GE_Appliances

We'd like to assist with your refrigerator. For this model, the fresh food drawers can be accessed when the doors are open 90°, but additional clearan...

GE_AppliancesJuly 28, 2026

Delivery fell short

Would Recommend

I bought the fridge online with the understanding that the delivery folks would be able to reverse the door for me however, when I mentioned it to the delivery folks, they looked like I was from another planet, so I am having to pay someone to come out and reverse the door on this fridge. I like the fridge. The delivery folks were on time and friendly, but did not live up to my expectation.

June 26, 2026
Verified Purchaser
Was this Review Helpful ?
Response from GE Answers

We appreciate your feedback regarding the delivery service, and we will be sure to pass these comments along to the appropriate team for review. ...

GE AnswersJune 30, 2026

GE_Appliances

Well designed

Would Recommend

The inside space is well designed. I really like the three drawers in the freezer.

June 7, 2026
Verified Purchaser
Was this Review Helpful ?

Perfect counter depth for two people!

Would Recommend

Bought it because it fits perfectly into the available space. I'm getting used to bottom freezer after a lifetime of top freezers, but I certainly love the counter depth feature, where you can see everything and nothing gets lost wsynin the back. This fridge also looks nice and sleek with its hidden side handle.

April 25, 2026
Verified Purchaser
Was this Review Helpful ?

The freezer is not a drawer type

Exactly as described, no surprises

April 21, 2026
Verified Purchaser
Was this Review Helpful ?

Nice size

Would Recommend

It fits in my kitchen.

March 30, 2026
Verified Purchaser
Was this Review Helpful ?

Clean lines, great organization

Would Recommend

This fridge sits closer to my cabinet depth. I love the separate drawers for beverages and produce. The freezer has three drawers so no more losing items at the bottom of the freezer.

March 16, 2026
Verified Purchaser
Was this Review Helpful ?

Very clean and sleek looking.

Would Recommend

Great looking fridge.

January 29, 2026
Verified Purchaser
Was this Review Helpful ?

Well designed

Would Recommend

Well designed inside and outside. Very happy with purchase.

January 29, 2026

From geappliances.com

Awsome upgrade to cabin kitchen

Would Recommend

Pleased with the upgrade to our cabin kitchen. Very happy with the new fridge.

January 27, 2026

From geappliances.com

Response from GE_Appliances

We are excited that this refrigerator upgraded your kitchen cabinet. This refrigerator includes a Turbo Cool setting which we think you'll really enjo...

GE_AppliancesFebruary 13, 2026

Cheap stainless steel surface scratches easily

The cheap stainless steel surface scratches super easy. There is no way to clean it without scratching. Even a soft microfiber cloth will scratch the surface.

January 19, 2026

From geappliances.com

Response from GE_Appliances

We want to help and provide some information. We have an article on our website with tips on cleaning stainless steel finishes at the link below. http...

GE_AppliancesJanuary 21, 2026

Sleek looking refrigerator

Nice looking but have to open freezer door all the way to pull out drawers. Can be difficult.

January 16, 2026

From geappliances.com

Response from GE_Appliances

We love the sleek look of this refrigerator as well, and we’d like to provide information about your freezer drawers. We can advise those can be remov...

GE_AppliancesFebruary 13, 2026

NOISY - Counter-Depth Refrigerator - GBE17HYRFS

Day one, and the refrigerator produces a constant, noticeable hum. The noise is always present and becomes even louder when the door is open. I live in a small space and have owned three different refrigerators here over the years—this is the only one I can consistently hear. I’m unsure whether this level of noise is normal for this model or if my unit is defective, but it is far louder than expected and very distracting in a compact living environment. If you are sensitive to noise, this is so...

January 13, 2026

From geappliances.com

Response from GE_Appliances

You may hear a hum during the normal operation of your refrigerator due to the new high-efficiency compressor that may run faster and longer than your...

GE_AppliancesJanuary 16, 2026

They would not adjust the delivery window at all.

Would Not Recommend

the product is fine, but delivery customer service is terrible

January 7, 2026
Verified Purchaser
Was this Review Helpful ?
Response from GE Answers

We are so happy that you are enjoying your beautiful new refrigerator. We encourage you to contact your retailer directly to notify them of your expe...

GE AnswersJanuary 9, 2026

GE_Appliances

Cheap stainless steel surface

Would Not Recommend

The cheap stainless steel surface scratches super easy. There is no way to clean it without creating scratches. Even cleaning the surface with a microfiber cloth creates scratches.

December 30, 2025
Verified Purchaser
Was this Review Helpful ?
Response from GE Answers

We'd like to offer tips for cleaning the fingerprint resistant stainless steel. We recommend using a solution of mild soap and warm water with a ...

GE AnswersJanuary 2, 2026

GE_Appliances