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13.8-cu ft Frost-free Upright Freezer ( White )

Ratings & Reviews for Frigidaire 13.8-cu ft Frost-free Upright Freezer ( White )

4.6
2515
Review
 4.6 out of 5
2515 Reviews


95% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The freezer has a spacious and well-organized interior with adjustable shelves and door storage, making it easy to access and see all the contents. Customers appreciate the bright interior lighting, frost-free design, and consistent temperature control that keeps food frozen well. The upright configuration is more convenient than a chest freezer, allowing easy access to items. The freezer is described as the perfect size for most families, with ample room for storage. Customers highlight the energy efficiency and value of this model. The only common complaint is that the freezer can be a bit noisy.

Customer review summary generated by AI, including incentivized reviews.
2515 Customer Reviews

ABSOLUTELY HORRIBLE, UNRELIABLE!!

Would Not Recommend

I usually never leave reviews on products no matter how much I love them or dislike them, but I feel it is really necessary for this product. We had a Frigidaire upright freezer that stopped working after 20 years, which is a good lifetime for a freezer, and since I had a good experience the first time, I purchased this model from Frigidaire to replace the broken one. But what a mistake!!!!!!! It stopped working after LESS THAN 3 YEARS!! DO NOT BUY!!!! I am so disappointed in Frigidaire's custom...

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So PERFECT, I moved it to my new Home!

Would Recommend

Buyers of our house wanted this Freeer. I like it so much, I moved it to my new home out of state! Works perfect, plenty of space for morethan enough meats, vegatables, butter/bacon/ fries, and bottom shelf for plenty of bagged ice!! Love this Freezer!

May 17, 2022
Verified Purchaser
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Died really quickly

Would Not Recommend

Compressor died after 2 years. The warranty is only good for a year. Wish I would have paid attention to that and bought a different brand.

August 28, 2021
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Problems freezing

Would Not Recommend

This deep freezer stopped freezing on the top half, the bottom half freezes. I threw away 3/4 of the meat in that freezer cause they were thawed out. I would not recommend unless purchase the extended warranty.

April 21, 2021
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I will never buy Frigidaire again

Freezer ran fine for 28 months, then the compressor dies. We did not purchase extended warranty because our previous freezer lased 29 problem free years. Frigidaire arrogantly refused to stand by there product by offering any assistance. Good riddance Frigidaire!

October 26, 2020

From frigidaire.com

Response from Outline Outreach Specialist

Hello, MJSS! Thank you for reaching out to us. We are sorry to hear of the issues with the freezer compressor failing. This is not what we would want... Read More

Outline Outreach SpecialistNovember 1, 2020

wonderful features

[This review was collected as part of a promotion.] Delighted that we got the freezer during the pandemic. Large enough for all our food. Great buy!

September 15, 2020

From frigidaire.com

Nice freezer for my garage,I have a large frigadare freezer in the basement

[This review was collected as part of a promotion.] I bought this freezer as an extra freezer for my garage as I have a large upright frigadare freezer in my basement I purchased four years ago and had zero problems with

September 9, 2020

From frigidaire.com

Perfect size and great price

[This review was collected as part of a promotion.] I bought this 4 months ago and I am really happy with it. I am glad I chose to get an upright - much easier to organize without digging.

August 23, 2020

From frigidaire.com

Week 8 Daily Buttons Copy

[This review was collected as part of a promotion.] I BOUGHT NOVEMBER 2018.. COMPRESSOR GONE. VENDOR HAS NO ANSWER. CONN NOT HELPFUL....

August 8, 2020

From frigidaire.com

Response from Online Outreach Specialist

Hi, BIG MIKE KATY TX! We are sorry to hear about your experience with the freezer. If there’s anything we can do to help, we’d love the chance to try... Read More

Online Outreach Specialist August 26, 2020

Good Size

We purchased this freezer a year and a half ago. Works great. I just wish it came with 4 shelves. Also, it is a little loud. But overall, works great.

July 16, 2020

From frigidaire.com

Great freezer has performed excellent for our needs

[This review was collected as part of a promotion.] We purchased 2 months ago and has performed excellent

July 5, 2020

From frigidaire.com

It was great, then the motor blew

[This review was collected as part of a promotion.] I brought this freezer about 8 months ago, it worked perfectly for holding my surplus meats and cheeses. About a month ago, I noticed that it wasn't freezing like it use to, there were Ice blocks towards the bottom of the freezer and eventually it stopped working. I made a claim on frigidaire's website, set up a maintenance visit, and he came the following week. My freezer was fixed on site. Great customer service and speedy repairs.

July 2, 2020

From frigidaire.com

Perfect size for a smaller freezer

[This review was collected as part of a promotion.] I love my freezer it holds a lot, easy to find things

June 5, 2020

From frigidaire.com

Large white lockable standup freezer

[This review was collected as part of a promotion.] I bought this now about a month ago and I like how it holds ALL my food, keeps it cold and is lockable.

June 1, 2020

From frigidaire.com

Excellent Freezer

[This review was collected as part of a promotion.] My husband and I love this freezer! It is roomy and easy to see food at a glance no digging and moving items in order to get what you are looking for. It’s quiet it’s very cold just an all out good product. I have it about 7 months now and am very happy we chose Frigidaire!

June 1, 2020

From frigidaire.com

Great product

[This review was collected as part of a promotion.] We have bought Frigidaire freezers in the past. No problem, grateful for the extra storage especially during the pandemic. No panic buying in this house!

May 23, 2020

From frigidaire.com

Just the Right Size

[This review was collected as part of a promotion.] Living in Florida you never know what the weather might bring, from hurricanes to power outages, my freezerr is just the ticket. My Frigidaire is a 13.8 Cubic Ft. upright and can hold a tremendous amount of food able to feed my entire family for weeks and it doesn't take up a lot of room in the garagae either. Tip: should your power go out, save and fill 3/4 way with clean water from used orange/any juice bottles.(I save mine) Place bottles...

May 12, 2020

From frigidaire.com

The 'COVID' Outbreak

[This review was collected as part of a promotion.] I've purchased the upright Frigidaire Freezer and I love this product during these times of the "Coronavirus (COVID-19)" by having the backup freezer it allows us to prepare for hard times and store foods that it may get worse, storage of all types of meats and vegetables. this product is the best type freezer i've ever purchased, I recommend this Frigidaire to everyone.

May 9, 2020

From frigidaire.com

Great capacity!

[This review was collected as part of a promotion.] Very happy with purchase, provides good assortment of organizing stored items. Storage capacity is great!

May 4, 2020

From frigidaire.com

Solid Freezer

[This review was collected as part of a promotion.] The freezer is meeting my expectations thus far. Plenty of room and the shelves are very flexible to different configurations. The noise can be a bit loud (compared to a refrigerator). However, the freezer is located in our garage so it really doesn't matter. Glad we purchased!

May 1, 2020

From frigidaire.com