
Ratings & Reviews for EdgeStar 25-lb Ice Per day Undercounter/Built-in Cubed Ice Maker ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers hold sharply divided views on this ice maker. Many praise its fast ice production, quiet operation, and convenient no-drain design that eliminates complex plumbing. However, a substantial portion report serious durability concerns, with units failing after 18 to 24 months due to internal ice buildup that freezes the mechanism solid. Recurring complaints include weekly or monthly manual defrosting requirements, water leakage from the fill tray, and lack of a bin light. While some find it worthwhile for short-term use, widespread premature failures and high cost relative to lifespan leave many reviewers disappointed and cautious about recommending it.
Customer review summary generated by AI, including incentivized reviews.Constant Problems
We bought this ice machine 5 years ago and have had nothing but problems. It loses temp regularly, causing all the ice to melt slightly and then re-freeze into one solid mass. If we don't use a lot of ice in a week, then we basically have to dump the bin every week as it has turned into an unusable solid block. It also tends to accumulate condensation icing around the ice-making box, causing issues with removing the collection bin. Occasionally, it will pop the whole circuit and of course the...
From FELProductInfo.com
Comes with water line
Would RecommendCompact. No drain required. Ice maker automatically shuts off when bin is full. Doesn’t constantly run.
Verified Purchaser
ICE Machine
Would RecommendPerfect
Verified Purchaser
Block of Ice
Would Not RecommendPlus side it is quiet, but impossible to use as I need to defrost monthly as it turns into a block of ice that can not be scooped and the ice maker freezes up and needs to be thawed.
you get what you pay for
Would Not RecommendThis ice machine has to be defrosted at least once per month. When it does work properly the ice is cloudy at best and hard to scoop.
From 25-lb Ice Per day Undercounter_SLASH_Built-in Ice Maker ( Black ) Verified Purchaser
TOTAL JUNK
Would Not RecommendSTAY CLEAR!!! ICE MAKER GOOD FOR 3 months and then total failure.
Verified Pro
Finally, a quiet ice maker!
Would RecommendThis is our 2nd ice maker, with the first being a different brand and very expensive. Granted it made fancy “clear ice”, but…. The machine was always running water to make that ice and therefore, it was too loud for a bar that is near a bedroom. Guests would ask “how do you turn that off?” It finally died, which prompted us to look for something else. This one has been perfect! 1/3 the price and has a freezer function so it actually keeps the ice as ice and does not constantly melt like th...
From FELProductInfo.com
Terrible
This ice maker is quite loud when producing ice, and the ice cubes tend to quickly freeze together into a solid block. Additionally, the unit itself freezes over weekly, forcing us to thaw the entire system—an annoying and messy process. If you're looking for an ice maker that functions reliably, this one may not be the best choice. However, if you don't mind frequent cleaning and maintenance of a costly appliance, it might suit your needs.
From FELProductInfo.com
Absolutely the best ice maker I've ever seen.
Stopped working after 2 years.
Would Not RecommendToo expensive to only use for 2 years and one month. Calling the repair guy, again.
So Far So Good
Would RecommendObviously, there are a lot of terrible reviews on this ice maker so I'm holding my final opinion for a while but so far so good. I got the 5-yr warranty in hopes of avoiding some of the issues in the reviews. The ice maker arrived yesterday. Was beat up a little. Front vent panel was bent a little but not egregiously. The rear vent was worse but no one will see it and also the bottom FRAME somehow got bent. I say somehow but the packing is very poor. Very thin foam padding and the cardboard box...
From 25-lb Ice Per day Undercounter_SLASH_Built-in Ice Maker ( Black ) Verified Purchaser
Waste of Money
Would Not RecommendIce freezes into large block - unit started leaking...Is unplugged and useless. Is there a part that can be replaced to solve this issue? Extremely expensive to have issues after a short period of time.
From FELProductInfo.com
2nd Time Purchase, broke within 22 months
Would Not RecommendUnfortunately, we have a custom built in and this unit is the only one that will fit. Worked until the same internal ice buildup killed it. Ends up being like a subscription at $50 per month
Verified Purchaser
Total junk, save yourself the anxiety
Would Not RecommendCould be the worst appliance purchase I have ever made. Never worked correctly in the 12 months we had it. Edge star sent 3 replacements, all 3 were damaged upon arrival. Final gave up swapped parts from all three to get it looking and functioning. Total junk don't do it. Can’t believe Lowe's carries it.