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Professional 128 -fl oz Classic Antibacterial Hand Soap

Ratings & Reviews for Dial Professional 128 -fl oz Classic Antibacterial Hand Soap

4.3
484
Review
 4.3 out of 5
484 Reviews


60% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this liquid hand soap for its effective antibacterial cleaning, pleasant fresh scent, and skin-friendly formula. Most note it leaves hands clean, soft, and moisturized without drying them out, making it a trusted household staple. Many highlight its reliable germ-killing performance and appreciate the non-irritating scent. Reviewers frequently mention using it for years, expressing strong loyalty and intent to repurchase. A small group reports disappointment with a recent formula change, noting the scent differs from the original version. A few mention pump mechanism issues, though these complaints remain isolated and don't reflect overall satisfaction with the soap's performance.

Customer review summary generated by AI, including incentivized reviews.
484 Customer Reviews

Squeaky clean

[This review was collected as part of a promotion.] This stuff has a good amount of suds leaving your hands feeling nice and clean. Dispenses easily and smoothly with each pump. Bottle looks professional and is a great touch to my bathroom

August 13, 2026

From Dial® Professional

Great

[This review was collected as part of a promotion.] I no love the pump dispenser and how sleek it looks on the bathroom sink. It is a decent size so it will last long. Suds up really well and leaves my hands feeling clean

August 12, 2026

From Dial® Professional

Kitchen staple

[This review was collected as part of a promotion.] I feel like this is a staple in every household. I love having this at my kitchen sink. I feel like the smell is normal not anything fancy but I do feel like it really cleans your hands to the full degree.

August 12, 2026

From Dial® Professional

Undeniable.

Would Recommend

Best ever. Excellent. Outstanding. Never forget, Perfect.

August 12, 2026

From dialsoap.com

Nice clean hands

[This review was collected as part of a promotion.] This hand soap is great! You only need a tiny bit of soap and you'll get a really good lather. The liquid soap is on the thicker side so I only use like half a pump. My hands feel nice, clean, and not overly stripped. The smell is nice and does not linger for long. Perfect!

August 12, 2026

From Dial® Professional

Doesn’t dry your hands out!

[This review was collected as part of a promotion.] I love this soap, I like how it lathers on my skin so I can get a very deep clean as someone who’s a germaphobe. There’s no strong scent so it’s a great hand soap to use before washing your face and it doesn’t dry your hands out.

August 12, 2026

From Dial® Professional

Good coverage strong smell

[This review was collected as part of a promotion.] The soap was thick and a small amount went a long way. Easy to lather my hands and great for restrooms and kitchens. The smell was a little overwhelming and my skin felt a little dry after using the soap.

August 12, 2026

From Dial® Professional

Clean hands

[This review was collected as part of a promotion.] This here - dial brand - professional anti bacterial defense - gold - hand soap works excellent. Leaves hands feeling clean. Scent is okay. Easy to use

August 12, 2026

From Dial® Professional

Perfect for back to school

[This review was collected as part of a promotion.] Dial antibacterial is a staple. Perfect for killing germs especially on little hands. Great for the kids to wash their hands when returning home from school.

August 12, 2026

From Dial® Professional

Great antibacterial

[This review was collected as part of a promotion.] We love liquid gold dial hand soap. We have been using this for years because it is such a great antibacterial soap. It smells good & rinses off well. This soap you only need a little go go a long way. It foams up very nice & gets everything off your hands. We will always be a fan of soap gold.

August 11, 2026

From Dial® Professional

Leaves your hands soft!

[This review was collected as part of a promotion.] I actually love this soap, it does not dry out my hands like the others do. The dispenser is a simple one so no issues with that, it definitely lasts longer than smaller bottles!

August 11, 2026

From Dial® Professional

Cleanliness

[This review was collected as part of a promotion.] The soso was very good at take away diré and le singa my hand súper clean i was an es only a little bit and it work so well and leaved my hand clean and fresh

August 11, 2026

From Dial® Professional

Super bueno

[This review was collected as part of a promotion.] I recommend it. The scent is soft, it's easy to apply, and a little goes a long way in lathering. I loved the packaging. I recommend it for back to school for kids.

August 11, 2026

From Dial® Professional

Easy to close

[This review was collected as part of a promotion.] I love the smell of those hand soap quite nostalgic . The pump is easy to close twisted left and right easy either to travel with . You don’t have to push all the way down to close it 

August 11, 2026

From Dial® Professional

Soft, clean, fresh, and effective

[This review was collected as part of a promotion.] I have always loved this hand soap, especially the Gold scent! | love that it doesn't have a high alcohol content because alcohol heavy soaps tend to leave my hands feeling dry. After washing and drying my hands, I can still smell the soap, and it leaves my hands feeling soft and hydrated. I also really appreciate that it's cruelty free and dermatologist tested, so you know you're getting the good stuff! The aloe is another great addition beca...

August 10, 2026

From Dial® Professional

Piece of crap

I bought a bottle 3 or 4 months ago and couldn't get the pump to work. I thought is was one bottle defective. Now I bought another. Same problem.

July 6, 2026

From dialsoap.com

Response from Team Clean Adviser

Hi, thank you for bringing this to our attention. We understand how frustrating it is when the pump does not work as expected, especially after experi... Read More

Team Clean AdviserJuly 30, 2026

Non Working Pump !

Would Not Recommend

I Agree With Everyone Else. The Pump Doesn't Work, & No Direction On How To Engage It ! I Will Not Be Buying Dial Hand Soap AGAIN ! I’ll Buy Method For Me, And Soft Soap For My Husband. I Guess I Will Be Pouring This Into The Empty Soft Soap Dispenser, So We Can Use It. Very Disappointed In Dial. I Thought Ya’ll Were Better Than This.

May 21, 2026

From dialsoap.com

Response from Kurt - Team Clean Adviser

Thank you for sharing your experience with the Dial product. We're sorry to hear about your experience. We understand how frustrating it is when a pro... Read More

Kurt - Team Clean AdviserJuly 14, 2026

Dispenser does not functiion.

Dispenser will not function. No instructions. No indication of how to engage

May 7, 2026

From dialsoap.com

Response from Team Clean Adviser

Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a dispenser does not function as expected, especially w... Read More

Team Clean AdviserJuly 30, 2026

Liquid Hand Soap Feels Like Water

You’re trying to pull a fast one on us by diluting the liquid hand soap. It’s practically useless. I won’t be buying it again. It’s a shame. You used to be the leader in soap. Now your product is like colored water.

May 2, 2026

From dialsoap.com

Response from Team Clean Adviser

Thank you for taking the time to share your feedback about Dial® Antibacterial Liquid Hand Soap, Gold. We regret that the product did not meet your ex... Read More

Team Clean AdviserJuly 31, 2026

Can't get the pump to work. I have used pump dispensers most of my life. Turn to the left, pops up, starts pumping. Not this one. Ugh.

April 18, 2026

From dialsoap.com

Response from Team Clean Adviser

Hi, thank you for bringing this to our attention. We understand how frustrating it can be when a pump dispenser does not work as expected, especially ... Read More

Team Clean AdviserJuly 30, 2026