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20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included)

Ratings & Reviews for CRAFTSMAN 20-volt max 10.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 1.5 Ah (Battery Included) (Charger Included)

3.1
307
Review
 3.1 out of 5
307 Reviews


39% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Craftsman cordless string trimmer offers mixed performance. Some users found it lightweight and effective for trimming and edging, with satisfactory battery life. However, many reported issues with short battery runtime, problems with the string feeding mechanism, and lack of power for thicker grass. Concerns were also raised about the overall quality and durability of the product.

Customer review summary generated by AI, including incentivized reviews.
307 Customer Reviews

Unending line

Would Not Recommend

This is our second summer using it. We got it because we have hundreds of cypress knots and didn't want to deal with gas powered. While the 20 min of run time at a time is annoying I could deal, but now the line just keeps coming out. So I can't do my yard at all!!

February 25, 2023

From craftsman.com

Response from CS

Hello. We appreciate your feedback on the CMCST915C1 and we are sorry to hear about the issues that you are having with your unit. Your satisfaction... Read More

CSFebruary 28, 2023

serial numbers

tried to register a product after purchasing today. A location for the serial number was not mentioned in the instruction manual. Your online assistance is no better at locating the serial number. Item is a string trimmer- model number CMTCST915..

February 4, 2023

From craftsman.com

Response from Social Media

Hello, Thanks for reaching out. CRAFTSMAN battery powered outdoor equipment does not have serial numbers. Also, registration is not required or used... Read More

Social MediaFebruary 8, 2023

.

Would Not Recommend

the string would not advance this is the second one we are taking back with the same problem. not going to try again.

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Response from Craftsman

Hello Etea, Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the string trimmer CMCST915C1. Your... Read More

CraftsmanJanuary 30, 2023

Craftsman

Not as good as they used to be

Would Not Recommend

Once you get used to the lack of response from the trigger the tiny included battery last all of 10 minutes max. So if you buy it better invest in a ton of extra batteries. The blower in the package deal ain't bad though.

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Reasonably priced

Would Recommend

It’s lite-weight and stays charged to do my small yard

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Powerless

Would Not Recommend

Not enough battery life or power to edge your yard

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Would Not Recommend

This trimmer is awful. The automatic line feeder has NEVER worked. I have to constantly open it up and manually pull the line out every time. Craftsman used to be a trusted brand. What has happened?

September 30, 2022
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Unable to repair!

Would Not Recommend

I am having no luck finding a replacement head for this trimmer. It broke after about 5 uses and I'm not able to find a replacement, which makes this trimmer useless! I am very disappointed as I purchased the Craftsman brand based on past experience. Now it looks like I will have to purchase another trimmer before I can finish my yard this year.

September 28, 2022

From craftsman.com

Response from Customer Service

Hi Valued Customer We appreciate your feedback on the Product and are sorry to hear about the issue you are having with your product. This is not the ... Read More

Customer ServiceSeptember 29, 2022

Battery does not hold a charge.

Would Not Recommend

It fizzles out in 20 to 30 minutes of continuous use. It's "hold to start button" is awkward. Won't buy another.

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Line gets caught in the shaft

Would Not Recommend

We have only used this trimmer once and we tried to use it again over the weekend and the line gets caught in the shaft and winds around each time. I got it unstuck twice but third time it wound several times. It looks just like the pictures from a previous review. Cannot find a place to repair.

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Battery

Would Not Recommend

This is my second trimmer. Returned the first one because of life of trimmer, 20 min. Thought I had a defective one and this one does the same thing. I will be returning it. I can not and will not take 2 to 3 days to trim a lot that is not even and acre. Poor product.

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