Ratings & Reviews for CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the trimmer's lightweight design and cordless convenience, with most highlighting ease of handling even for older adults and strong battery performance lasting through typical residential yard work on a single charge. Many appreciate the elimination of gas and oil maintenance. However, a notable group reports frustrating line feed mechanism failures requiring manual intervention or replacement. Despite this recurring issue, most customers report high overall satisfaction and consider the trimmer effective for routine yard maintenance.
Customer review summary generated by AI, including incentivized reviews.Bad item
Would Not RecommendFeed line does not work when trying to spin more line out.
From craftsman.com
Weedeaters break in half with minimal use
Would Not RecommendI own 2 of these weedeaters. They worked great until they both began to break apart at the lever that adjusts the length. There is no way to tighten to keep the 2 pieces together. I have tried taping them. Nothing works. Now I have 2 weedeaters, broken in half, unable to be used.
From craftsman.com
Hello Crow, I appreciate your feedback on the MCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah) and... Read More
Won’t Start
The weed eater is about a year old. Tried using it today and it won’t turn on. Battery is fully charged and properly inserted. This is pretty frustrating. I have worked around the feeding issues too. When working it’s a pretty good tool.
From craftsman.com
Hello and thank you for your review. We appreciate your feedback and would like to assist you in finding a solution. We have sent you an email to the ... Read More
Battery issues
Would Not RecommendBattery didn’t work
From V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included) Verified Purchaser
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we woul... Read More
Doesn't lock in middle
Would Not RecommendThe weed eater lock for the middle does not hold and let's the weed eater come apart ridiculous. Bee weed eating and all off a sudden from the vibration it comes apart.
From craftsman.com
Hello Clh1, I appreciate your feedback on the CMCST910M1 V20* Cordless WEEDWACKER® 13 in String Trimmer and Edger With Push Button Feed Kit (4.0Ah) Pr... Read More
Priced right
Would RecommendHusband enjoys it very much, works great
From V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included) Verified Purchaser
Its all plastic. Not has strong has i wanted
Would RecommendI like i can walk around and get to every place i need to cut.
From V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included) Verified Purchaser
Hello Penny and thank you for your feedback on the CMCST910M1 CRAFTSMAN V20 20-volt Max 13-in Straight Shaft Battery String Trimmer 4 Ah (Battery and... Read More
OK so Far
Would RecommendSo far so good, easy to use, line push works.
From V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included) Verified Purchaser
Easy to let string out with button, no bumping.
Would RecommendLight weight and 4amp battery lasts longer than I want to run a string trimmer.
From V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included) Verified Purchaser
Needs work
Would Not RecommendGreat trimmer light easy to use but after two uses the line feed stopped working and can not find a parts listing for a replacement head, very frustrating
From craftsman.com
Hello AjPann I appreciate your feedback on the CMCST910M1 and I'm sorry to hear about the issue with your line feed. Your satisfaction is our top pri... Read More
Little Motor Flew Apart
Would Not RecommendThe little electric motor flew apart and there is no way to re-assemble the pieces. The motor case has some kind of 'tab' that is supposed to hold the armature cap/bushing in place, but the motor case will not hold that cap in place anymore, so the motor is in pieces. This trimmer will not last for more than 2 years before flying apart. I want my money back today.
Hello,
We appreciate your feedback on the CMCST910M1 and are sorry to hear about the issue you are having with your product.
This is not... Read More
Line not feeding out.
Would Not RecommendThis little machine works very well to a point, the line has stopped feeding and have to manually take off the cap and feed line out. It is very frustrating and dissapointing
From craftsman.com
Hello, We appreciate your feedback on the CMCST910 and we are sorry to hear the issues that you are having with your unit. Your satisfaction is our to... Read More
Very nice and compact trimmer
Would Recommendthe trimmer needs a bit of more power
Love it
Would RecommendFrom V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included) Verified Purchaser
Works pretty well
Would RecommendWorked great until the first spool ran out, bought the 3 pack replacement spool pack & self feed button has not worked since.
Hello. We appreciate your feedback on the String Trimmer. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and incl... Read More