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V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included)

Ratings & Reviews for CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer Edger Conversion Capable 4 Ah (Battery Included) (Charger Included)

3.9
890
Review
 3.9 out of 5
890 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the trimmer's lightweight design and ease of use, with most reporting excellent battery life that powers through entire yards on a single charge. Many find it performs comparably to gas models for regular maintenance. However, a notable group reports frustration with the automatic line feed mechanism, which frequently fails or requires manual intervention. Some users also note it struggles with thick weeds or dense vegetation. Despite these drawbacks, most customers consider it a worthwhile choice for typical yard work.

Customer review summary generated by AI, including incentivized reviews.
890 Customer Reviews

Always use a full charged battery

It really works pretty good on a fully charged battery. If your yard isn’t so big.

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Good price for everything it does.

Would Recommend

Good price. I like the adjustable handle and the ease of being able to turn it from trimming to edging. Also, lightweight.

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CMCST910

Can't locate parts. I need a new spool head assembly OR A SPOOL THAT FITS all spools on the market are too tight. I ALSO NEED A SPOOL CAP THAT FITS. WHERE ARE YOUR PROPER PARTS FOR THIS MODEL???

August 20, 2022

From craftsman.com

Response from CS

Hello, Please visit our ServiceNet site (https://www.toolservicenet.com/) where you can buy the parts available directly from us. You'll need to type...

CSSeptember 15, 2022

Would Not Recommend

There is a design flow in the head itself.There is a small part at the bottom of the head under where the string goes.This melted off rendering the trimer useless.It no longer lets string out.I called Craftsman and this part is not availble.My trimer is 2 years old.Now they have my money and no way to get a 30.00 part to replace the bad head unit.Not good.

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Well pleased

Would Recommend

This is a great string trimmer and the price is reasonable. Just a heads up....the trimmer uses a single filament vs a double filament. This is no biggie to me as I only use it for light work but may be a show stopper for some.

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String feed stopped working.

Would Not Recommend

Within the first few uses the string line feed stopped working. Have to disassemble every 5 mins now to feed the line by hand. Very frustrating. Otherwise works well with great battery life but the line feed failure is a dealbreaker.

August 15, 2022

From craftsman.com

Response from CS

Hello ​, We appreciate your feedback.  We would like to speak to you about the experience you had.    Please email wecare@sbdinc.com and reference t...

CSSeptember 13, 2022

Line Feed is useless after two uses.

Would Not Recommend

We have used this for a few weeks. It has decent power and cuts fine but the line feed system is a joke. I am still using the original spool but the line feed doesn't work at all anymore. I have to turn the unit upside down and do it by hand and often I have to take the cover off to even get that to work. I expected more for the price of this unit. I wish I could return it.

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Easy to handle - even for older folks

Would Recommend

The battery lasted MUCH longer than I expected. I used it to cut through some tough crabgrass. The handle attachment was a little tough to attach because the screw kept going into the wrong place, but after I got it together, I really like the fact that it is adjustable in two places. I'm an older woman, and the weight is evenly distributed, making it easy to work. This is MUCH easier than my old power cord type! I also liked the fact that you don't have to keep bumping it on the ground to expos...

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Batteries Don't Last

Would Not Recommend

I have a blower and trimmer. Both items work very good and have no issues with the equipment. The batteries 4AH and 2AH will not last long enough to trim 350 feet of trimming. Will be returning to Lowes for a refund.

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Response from Craftsman

Hello Jobsrun and thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the CMCST910M1 TRIMMER. Your fee...

CraftsmanAugust 21, 2023

Craftsman