Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this pole saw for cutting through branches up to 6-8 inches with ease and reliability. The battery-powered design, lightweight construction, and long runtime—some reporting over 600 cuts per charge—are major strengths, particularly appealing to homeowners and seniors. Most appreciate the intuitive operation and minimal setup. However, some note the extendable pole flexes when fully extended, affecting precision, and several mention the lack of automatic chain oiling requires manual lubrication. Despite these drawbacks, the majority consider it an excellent value for routine yard maintenance.
Customer review summary generated by AI, including incentivized reviews.pole saw
great price
Verified Purchaser
10' not 14'
Would Not RecommendI was disappointed to find that the 14' reach includes the height of the person, so actually only 10' long saw.
Verified Purchaser
Serious piece of equipment
I bought this a few weeks ago. I didn't realize that it did not have batteries and charger. I also realized that it may be difficult for me to handle at my age. It is well made serious piece of equipment. The pole is solid and strong. I was hoping that I would be able to leave the center part of the pole out, but as I familiarized my self with it it is made so that you have to use all three sections. I may have to get someone to run it for me, but I think it will easily do the job that I need it...
Verified Purchaser
Hello sparky42, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments... Read More

Worth the money
Would RecommendSo far so good. I was able to cut branches with ease.
Verified Purchaser
Power to Cut
Would RecommendI got a birthday check and wanted to use it on something for the yard. I got the craftsman battery powered pole saw with 20V battery. What a gem. I'm female and am able to cut anything in my way up to 8" in diameter. Full of torque and power. Very impressed with this pole saw. The sky is the limit.
Verified Purchaser
Will get the job done!
Would RecommendI bought this to trim the trees that arch over my driveway way. The reach is incredible and it had enough power to handle thick branches.
Verified Purchaser
Lowe's service and worthless contracts
I did buy this product and am happy with it. I swore a sacred oath NEVER to purchase from Lowe's after my last purchase of a Husqvarna 4 wheel drive lawn mower. It never worked from day one and I had also purchased an extended warranty for a lot of bucks to cover it after the Lowe's 1 year warranty ran out. When I called Lowes to see where to get it repaired, I spoke with 6 (SIX) people who claimed to be THE store manager and all 6 said it wasn't up to Lowes even though it had only been 3 months...
Verified Purchaser
My favorite 20V tools.
Would RecommendSecond Pole Saw. Very good tool
Verified Purchaser
Perfect for what I needed it for
Would RecommendWorks great for trimming small to medium tree limbs.
Verified Purchaser
Stability
Would RecommendThe pole saw did it's job with being able to reach high sitting tree limbs. However, the pole itself is rather unsteady and almost feels like it could break. A little more stability would be great.
Verified Purchaser
Does the job but lacking in other areas!
Would Not Recommend[This review was collected as part of a promotion.] The saw cuts great my problem is the weight of it and I would like to be able to just to use the chainsaw part without the pole attached to it. Another thing I've seen on other ones is you can tilt the chainsaw head but on this you can't.
From craftsman.com
Hello CariH, I appreciate your feedback on the CMCCSP20B V20* Cordless 8-in Electric Pole Chainsaw (Tool Only) and I'm sorry to hear you are not happy... Read More
Sloppy handle.
Would Not RecommendSaw works fine but the real problem is that the long handle is way too flexible and can’t be tightened enough to make it rigid enough to keep it from drooping. Doesn’t give you the confidence that you should have.
Hello Mattie, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments a... Read More

Quit Working
Would Not RecommendI used this pose saw maybe 3-4 times. It did a good job, but suddenly stopped woring. My dad had purchased the same one, and his quit working as well. Save the money and just buy a chain saw
Verified Purchaser
Hello Mike. I appreciate your feedback on the CRAFTSMAN V20 20-volt 8.0-in Battery Pole Saw CMCCSP20B and I'm sorry to hear that stopped working.... Read More


Hello Brian, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments an... Read More