
Ratings & Reviews for CRAFTSMAN V20 20-volt max 12-in Battery 4 Ah Chainsaw Battery Included Charger Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this cordless chainsaw for its surprising power and ease of use, with most finding it ideal for light to moderate yard tasks. The lightweight design at 9.9 pounds makes it easy to handle, especially for older users, while the cordless nature eliminates fuel mixing and pull-starting hassles. Many highlight its ability to cut through 8-16 inch diameter logs and branches up to 10 inches thick effortlessly. Battery compatibility with existing tool systems is frequently noted as a major convenience. A few report minor chain oil leakage or slower cutting speed compared to gas models, but most agree it exceeds typical homeowner needs.
Customer review summary generated by AI, including incentivized reviews.Good little saw
Would Recommend[This review was collected as part of a promotion.] I love the saw, does exactly what I wanted it for. Trigger was still ky at first but super smooth now, great for trimming branches, small trees.
From craftsman.com
[This review was collected as part of a promotion.]
From craftsman.com
[This review was collected as part of a promotion.]
From craftsman.com
Great working tool..
Would Recommend[This review was collected as part of a promotion.] Nice balanced chain saw..lots of power..battery stays charged for a reasonable amount of..highly recommended..for its power and price
From craftsman.com
Impressive, I love mine
Would Recommend[This review was collected as part of a promotion.] I have been impressed with the performance of this chainsaw. I have recommended it to a few friends, but it is hard to find now.
From craftsman.com
Awesome
This doesn't cut as fast as a gas chainsaw but it cuts! Very lightweight and quiet. I own most of the V20 tools and many batteries that are all interchangeable. Buy this! I love using this chainsaw.
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Would Recommendwas a gift
Verified Purchaser
Don't order online for shipment
Would Not RecommendIt's been a week since my order and a day past the estimated delivery date. Tracking the order status is a joke since it has not been updated in a week. Good luck trying to submit an actual query to Lowe's because all you get is referred back to the customer service page.
From V20 20-volt max 12-in Battery Chainsaw Battery Not Included Charger Not Included
Great saw
Would RecommendOk. I was surprised. Are you going to cut down a large oak tree or get into the tree trimming business? No. If you know your tools limitations you will be happy with the saw. A pecan tree, or should I say a 1/3 of a pecan tree fell in my yard. It had no problem cutting 8-10 limbs. It cuts a tad slower than my gas 14" chainsaw, but being able to just pull the trigger and cut. Less noise because it does not run all the time. It is also lighter than my 14" gas saw. Overall I am happy with...
Verified Purchaser
Love it
Would RecommendSmall enough to be light & convenient, but strong enough & big enough for jobs around the yard.
Verified Purchaser
Decent saw. Can't use older Craftsman 20 V battery
Would RecommendThe saw seems to cut as expected. The battery from my other Craftsman 20 Volt tools do not work in this saw. The advertisement indicates the saw works with other Craftsman 20 V power tools.
Verified Purchaser
Hello.
Thank you for your feedback regarding the Chainsaw. I am glad to hear you are happy with this product. If you ever need assistance, plea... Read More

Good tool
Would RecommendExcellent homeowner grade saw. Easy to handle and powerful enough to handle small trees and shrubs.
Verified Purchaser
Don't buy cheap, junky Craftsman products
Would Not RecommendDon't buy cheap, junky Craftsman products. Stick with Black & Decker.
Verified Purchaser
Hello Valued Customer. Thank you for your feedback regarding V20 20-volt Max 12-in Cordless Electric Chainsaw 4 Ah (Battery & Charger Included) C... Read More

Would be great if it didn’t leak bar oil
Would Not RecommendI’ve used this saw maybe 5 times - I’ve had it for about a year. It works great, battery lasts longer than I expected. However, when you set this saw in its place to store between uses, bar oil leaks out. Badly. All of the oil leaks out. It’s not even an oil cap issue, I’ve stored it sideways with the cap straight up in the air. Still leaks all of the bar oil out. I have oil all over my garage because of this. I wish i could find a fix for it somewhere, but I can’t find any videos about it. Wish...
From craftsman.com
Hello. We appreciate your feedback on the CMCCS620M1 and we are sorry to hear about the issues that you are having with your unit. Your satisfaction... Read More
Stopped working
Would Not RecommendAlmost 1 year and the saw is dead. Used maybe 3 times for some light pruning. Handy little saw when it worked. Pretty disappointing.
Hello Ray, I appreciate your feedback on theCMCCS620M1 CRAFTSMAN V20 20-volt Max 12-in Cordless Electric Chainsaw 4 Ah (Battery & Charger Include... Read More

Excellent addition to my v20 collection.
Surprisingly powerful!
Verified Purchaser
Six month report
I initially reviewed the Craftsman v-20 12" battery powered saw in September, 2022. At that time I had owned the saw only a few days. Now, after 6 months of ownership and use, I am happy to report that this diminutive saw continues to work hard and without fail. Here are some pertinent observations: the chain has come off only once, and I attribute this to my cutting a 3-inch diameter grapevine in a nearly rip-cut position as I was cutting it parallel to the earth from which it was emerging; ...
Hello Valued Lowe's Customer, to better assist you, please contact the Lowe's customer service department at 800-445-6937 call any day betwee... Read More