Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally viewed as a high-quality, soft, and durable toilet paper. Customers appreciate its softness, strength, and absorbency, with many describing it as the best they have used. However, some customers have noticed the rolls becoming narrower or the paper feeling less soft compared to previous versions. There is also mixed feedback on the new "wavy" or "scalloped" edge perforation, with some customers loving the aesthetic and ease of tearing, while others finding it less functional.
Customer review summary generated by AI, including incentivized reviews.Bad wavy tears
Would Not RecommendPlease accept this note as a sign of a desire to be helpful We have been loyal Charmin TP customers for many years (perhaps decades). In all honesty, we have not used other products. Yet we have recently been disappointed. We began having serious concerns about how the paper tears. The wavy tear is not effective. It is NOT a smoother tear. It is just not as seamless as it used to be. Whoever approved this wavy tear should be demoted. As consumers, we need to rely on you. If it is not broken, ple...
From charmin.com
NOT ULTRA SOFT....Rough paper
Having been a Charmin user for the family for many years, I am very disappointed. I don't know how anyone can call this ULTRA SOFT with Smooth Tear. It is rough! Yes, it tears easier. But not even close to being the Ultra Soft my family knows and loves. Not happy with this version. Hopefully you will continue to produce Ultra Soft without the 'Smooth Tear'. I am not impressed at all and just sorry I purchased this new version.
From charmin.com
Definitely a good everyday option!
Soft and comfortable. With wider sheets and more coverage. The sheets separate easily without making a mess. I also like getting 6 rolls in one package since it’s convenient to have extras on hand.
From influenster.com
I like that it’s not scented
Would RecommendThis is the only toilet paper I will ever buy. It doesn’t shred doesn’t fall apart very absorbent. This is my favorite toilet paper of all time
From charmin.com
I bought this for the first time two weeks ago, I was excited to try this smooth tear. TOTALLY DISAPPOINTED, this was the absolutely your worst idea ever. Either it is totally worthless or I got a package that was made while your machines were out of proper settings. I can not get it to tear on the very few preferations that were in the two rolls that I have tried.
From charmin.com
Thanks for sharing your feedback. We’re sorry to hear your first experience with Charmin Ultra Soft Mega Roll was so frustrating — especially since yo... Read More
Tear versus literly tear.
Would Not RecommendHave been buying these since they first came out. But, at this time we are so Very disappointed in them. We buy usually 24 or more rolls & this time 13 rolls so far they don't just pull apart when you give a little or big tug, were able to use one hand. Pay more for these and get like totally tear.down, if i wanted the ones that tear having to hold with 2 hands. More expensive or less expensive.
From charmin.com
Thanks for sharing your feedback. We’re very sorry to hear your Charmin Ultra Soft Mega Rolls aren’t tearing the way they used to — especially since y... Read More
Thanks for sharing your feedback. We’re very sorry to hear your Charmin Ultra Soft Mega Rolls aren’t tearing the way they used to — especially since y... Read More
Looking for wider sheets
Why can I not find the wider sheets? Why can't I find wider sheets?
From charmin.com
great tiolet paper
Would Recommendnumbers I should be able to submit 1 word or 50 if I choose
From charmin.com
Hi there, thank you for sharing your thoughts with us. We’re glad to hear your Charmin Ultra Soft Mega Roll has been doing a great job for you — even ... Read More
Perfect for families or daily use
Charmin Ultra Soft Super Mega Roll is the ideal toilet paper for those looking for softness and resistance at the same time. Each blade offers a comfortable and delicate feeling on the skin, without sacrificing firmness. Thanks to its extra-large rolls, you enjoy longer duration, which means fewer changes and more practicality for the home. Perfect for families or daily use, it guarantees a reliable and comfortable experience on every visit to the bathroom.
From influenster.com
Super Durable and absorbent!
This is the best Toilet paper I have ever used! Super durable and absorbent. It’s also good to blow your nose with if you don’t have any tissues, it won’t make your nose dry. Highly recommend!
From influenster.com
Charmin
Charmin is the only brand toilet paper my family purchases. Softest toilet paper out there and comes in different ply’s for all types of bottoms!
From influenster.com
Softest and unscented
Would RecommendThis is the only toilet paper I will use, as I had skin cancer "down there" requiring MOHS surgery, and this is the softest toilet tissue that doesn't have dyes and is unscented. I even take it on vacations so I don't have to use the scratchy toilet tissue provided from hotels.
From charmin.com
Very soft
This product is amazing, it is soft and it isn't too thin so it doesn't break easily like other toilet paper. It cleans wonderfully and doesn't leave anything behind.
From influenster.com
A New Way To Cheat You Out Of Money
Would Not RecommendDon’t like the new “easy tear” at all. It seems designed to tear significantly further up than where your hand is, instead of tearing at the perforation nearest your hand. I get the distinct feeling it was designed to get you to use more, hence increasing corporate profits. Congratulations Procter & Gamble, you’ve now introduced wasteflation to accompany shrinkflation. And unfortunately, it hasn’t even improved the way it tears, it still tears unevenly when it’s not forcing tears further up. And...
From charmin.com
Super soft bath tissue
Absolutely, the most comfortable bath tissue you've ever experienced. Absorbs well, does greater dispensing doesn't unroll crazy and feels great against your skin super soft
From influenster.com
Missing Tears
Would Not RecommendI have been using Cottonelle forever but decided to try Charmin Ultra Soft Smooth Tear. There are a few smooth tears to start the roll but then no tears at all for vast majority of roll.
From charmin.com
Thank you for taking the time to share your experience with us. We’re sorry to hear that your Charmin Ultra Soft Smooth Tear rolls were missing perfor... Read More
Non absorbent.
Would Not RecommendI am a Charmin (soft) only person but I an extremely disappointed in the ultra soft lately. It doesn’t flush, it floats in the toilet. Takes 2-3 flushes to get it down. I also feel damp after wiping. Go back to the original formula for making this product. I don’t want to have to change brands.
From charmin.com
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your Charmin Ultra Soft hasn’t been performing the way ... Read More
Smart value
Great value for size,offering plenty of use for the price,Assembly is simple and straightforward, with clear design design that makes setup easy.it feels reliable in everyday use,and the compatibility works well with different setups ,making it a practical and dependable choice
From influenster.com
Love at first wipe.
I’ve been using this toilet paper since the pandemic. It’s soft yet strong. By far the best toilet paper I’ve ever used. The new curved perforated line makes tearing that much easier.
From influenster.com
Quality
Love the feel and tear on the roll. Leaves you feeling clean and performs well every time. Soft and strong and great quality. Definitely recommend and will buy again.
From influenster.com

Hi, thank you for being a longtime Charmin user and for taking the time to share your feedback. We're sorry to hear that Charmin Ultra Soft Mega Roll ... Read More