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Counter-Depth 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 22.2-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

4.0
2678
Review
 4 out of 5
2678 Reviews


77% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a spacious interior with adjustable shelving and impressive cooling power. Many customers appreciate the sleek design and convenient features like the hot water dispenser. However, some have experienced issues with the ice maker, water dispenser, and cooling performance, requiring multiple repairs or replacements. While the majority are satisfied, a significant number have reliability and durability concerns about the product.

Customer review summary generated by AI, including incentivized reviews.
2678 Customer Reviews

Great features

Would Recommend

[This review was collected as part of a promotion.] We are enjoying our new refrigerator very much. It has a good capacity for our household. The ice maker makes plenty of ice for us. It is a very quiet appliance and the temperature is consistent The lighting inside is really bright and nice. We are enjoying our new GE Cafe refrigerator.

October 13, 2025

From cafeappliances.com

Sweepstakes

Love it.

Would Recommend

[This review was collected as part of a promotion.] just installed. Love the detail and styling. Fit the space perfect. Look forward to enjoying it many years to come.

October 7, 2025

From cafeappliances.com

Sweepstakes

Counter depth fridge with me limited storage capac

Would Not Recommend

[This review was collected as part of a promotion.] The fridge is fine and works as expected. We understand that you sacrifice some storage space with a counter depth fridge but this fridge has very poor storage capacity.

October 7, 2025

From cafeappliances.com

Sweepstakes
Response from GE_Appliances

We are happy that this refrigerator is operating as designed. However, your feedback is extremely important to us. We will pass these comments regardi... Read More

GE_AppliancesOctober 7, 2025

Great Capacity

Would Recommend

The capacity is great. I thought it would not be large enough, but I am pleasantly surprised.

October 5, 2025

From cafeappliances.com

too much technology fails!

Too much technology! We have had issue after issue with this refrigerator and it's only 3 years old! There are 4 power boards in the door alone! freezer parts have broken... the shelf in upper portion broke. We have been beyond frustrated!

October 1, 2025

From cafeappliances.com

Response from Cafe_Appliances

We're sorry to hear about the freezer and upper shelf needing to be repaired. We'd like to help out. If you haven't already, we suggest scheduling ser... Read More

Cafe_AppliancesOctober 2, 2025

Used to Love GE, now, they are a disappointment

Would Not Recommend

[This review was collected as part of a promotion.] I really used to LOVE my GE Cafe' Refrigerator. I love the water and ice in the door, I love the size, I love the adjustable shelving. However, after not quite 5 years, the refrigerator had compressor issues and was leaking coolant and would not hold it's temperature in the refrigeration and freezer compartments. We lost food, we also lost trust. We called a repair company only to find out they could not fix this issue and we had to call GE Bod...

September 26, 2025

From cafeappliances.com

Sweepstakes
Response from GE_Appliances

We are so sorry to hear of your experience with this refrigerator's evaporator and the delay in repair. We are however happy that our team was able to... Read More

GE_AppliancesSeptember 29, 2025

Hot tea from a refrigerator

Would Recommend

[This review was collected as part of a promotion.] Hot water dispenser from refrigerator? Yes! And I can also choose the temperature I want.

September 24, 2025

From cafeappliances.com

Sweepstakes

love it

Would Recommend

Love the matte white, never looks dirty. Functions as expected and looks fantastic. We've been using it for five months and no issues.

Was this Review Helpful ?

Beautiful but shallow

Would Not Recommend

[This review was collected as part of a promotion.] Very shallow and not a lot of storage space in fridge and freezer. Difficult to fit a freezer pizza or even leftover pizza in the fridge.

September 14, 2025

From cafeappliances.com

Sweepstakes
Response from Cafe_Appliances

Thank you for your review. We will share your comments regarding the refrigerator and freezer storage capacity with our product team for further revie... Read More

Cafe_AppliancesSeptember 16, 2025

Nice looking

Would Not Recommend

[This review was collected as part of a promotion.] It’s ok! Nothing to write home to mom about. Very expensive

September 9, 2025

From cafeappliances.com

Sweepstakes
Response from Café_Appliances

We are glad to hear you're pleased with your new refrigerator. Café is the newest line of GE appliances. Not only is it nice-looking, this unit offers... Read More

Café_AppliancesSeptember 11, 2025

Awesome

Would Recommend

[This review was collected as part of a promotion.] Huge upgrade from my last fridge! I love it! Price tag is fairly high but it’s a quality fridge that I hope will last many years!

September 2, 2025

From cafeappliances.com

Sweepstakes

Style and fit

It's exactly what we ordered. Fits great at counter depth. Clean looking.

August 24, 2025

From cafeappliances.com

Great look

Would Recommend

Very sleek and luxurious design. Very spacious inside.

August 22, 2025

From cafeappliances.com

Cafe wonder

This refrigerator is not very deep. There’s not a lot of storage so when we went from our old fridge to this one, it was crowded and sloppy looking. The bins are not deep enough for the vegetables either. We are used to a larger space. Otherwise, it looks nice and I will like the hot water dispenser.

August 20, 2025

From cafeappliances.com

Only looks pretty

Would Not Recommend

Our first Cafe was replaced today with another new refrigerator because the compressor didn’t work. This new one isn’t much better. The ice make door does not open after you release the latch. A draw has very rough edges. No quality control, yet higher prices. My cheaper LG felt so much more substantial.

August 12, 2025

From geappliances.com

Response from GE_Appliances

We are sorry to hear of your experience with the compressor on your original refrigerator. Your feedback is extremely important to us. We will pass th... Read More

GE_AppliancesAugust 18, 2025

very disappointed

Love the frig, but after 6 days it stopped making ice. GE doesn't repair their products and sends you to a 3rd party vendor for repairs. After waiting around for 2 days they informed me today they have no one to repair my frig. Now I have to call GE to tell them no one will repair their appliance.

July 24, 2025

From cafeappliances.com

Response from GE_Appliances

We are sorry to hear of your experience with this refrigerator icemaker. We see that you are working with one of our agents, and we are confident that... Read More

GE_AppliancesAugust 5, 2025

good fridge

Would Recommend

I would give it a 5 but the ice machine gets frozen shut and cannot open it.

July 18, 2025

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help out with the icemaker freezing. Sometimes a small mound of frost or ice will form on the door or flap in the ice chute. This condi... Read More

Cafe_AppliancesJuly 30, 2025

Don't trust GE anymore

The screen failed four years into it's life, requiring an expensive repair, and now just out of warranty it won't REFRIGERATE due to a bad compressor. Absolute trash.

July 15, 2025

From cafeappliances.com

Response from GE_Appliances

We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Pl... Read More

GE_AppliancesJuly 21, 2025

Awesome fridge

Love how this fridge has all options with a very efficent use of space. It holds so much and the temperatures are always the way you want it.

July 14, 2025

From cafeappliances.com