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Standard-Depth 27.8-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Standard-Depth 27.8-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

4.5
4072
Review
 4.5 out of 5
4072 Reviews


90% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator offers a spacious and well-organized interior with a versatile middle drawer that can be used as a refrigerator or freezer. Customers praise its impressive capacity, lighting, and temperature control, which help keep food fresh for longer. The auto-fill water dispenser and ice maker are also noted as convenient features. While a few reviewers reported minor issues with the ice maker, door alignment, and handle durability, the majority of customers are highly satisfied with the product's overall quality and performance.

Customer review summary generated by AI, including incentivized reviews.
4072 Customer Reviews

Stay Away, Compressor Failure, Terrible Customer S

Would Not Recommend

Only 3.5 years old and a total compressor failure which is supposed to be covered under a 5 year warranty. However getting that warranty honored will require you to quick your job and work full time doing the run around with GE customer service. It's an essential appliance and they act as if it's an ice maker. We equipped our entire new house either GE/cafe and all but the drier have had at least on service visit, and now this Refrigerator. Try to find something else. The appearance is what drew...

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Response from Cafe Appliances

We're sorry to hear about the issue with the compressor. We'd like to review and look into your situation closer. Please send us a private me...

Cafe AppliancesAugust 12, 2026

cafe_appliances

Response from GE Answers

We're sorry to hear about the issue with compressor. We'd like to look into your situation closer. Please send us a private message via Faceb...

GE AnswersAugust 12, 2026

GE_Appliances

It's a dud

Would Not Recommend

This refrigerator died after 3 years and was deemed irreparable by Bodewell (the same company as GE). It is not worth the appearance. It's sad to experience the quality of GE go downhill. Also important to note that it took over a month to schedule repair so not worth the service plan either.

August 5, 2026

From cafeappliances.com

Response from Adrian@Cafe

We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Pl...

Adrian@CafeAugust 6, 2026

Do not go for this Fridge

Would Not Recommend

Unfortunately this is my second review on the fridge, my first delivered fridge had uneven doors and was told it was supposed to be like that then the delivers guy some how scratched the front door so deep silver was shining through the length of the door, so I get a replacement the unleveled doors are just a manufacturing problem per the Lowe’s delivery guy because the replacement fridge doors are not level as well, okay googled how to fix it and there others out there with the same problem so ...

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Response from GE Answers

We want to help with some information on how to adjust the allignment on your refrigerator. If the doors are uneven on your french-door, bottom-freez...

GE AnswersAugust 5, 2026

GE_Appliances

Problems after two months with product and service

Would Not Recommend

The freezer and beverage drawer have stopped maintaining temperature and everything is melting. Bodewell, the GE service provider, has outsourced to a company for this area. They haven't returned our service call after two days, so not only is GE's product useless so is their service. If you buy this fridge makes sure you buy a second one that is not GE so you have one that works when this one fails.

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Response from Cafe Appliances

We would like to assist you with this refrigerator and gather some additional information from you. Please send us a private message via Facebook, In...

Cafe AppliancesAugust 3, 2026

cafe_appliances

Piece of junk

Would Not Recommend

Stopped working after 2 1/2 days and GE is unresponsive. Will never deal with them again

July 26, 2026

From cafeappliances.com

Response from Adrian@Cafe

We would like to assist you with this refrigerator and gather some additional information from you. An agent will be reaching out to you via email. Pl...

Adrian@CafeJuly 29, 2026

Disappointed

Would Not Recommend

Like another reviewer stated below for 5,000 bucks you’d think this fridge would be white all the way around lol yes I should have realized this while online shopping however I was focused on the front and the black back is so ugly ugggg so for those who don’t do research like me beware the fridge is white and pretty in the front with a black box back which is my fault, so I have it delivered so it will be in perfect condition welllllllllllll that didn’t happen first thing I notice one door high...

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Response from GE Answers

We'd be happy to help with your refrigerator. Based on your description, it sounds like the refrigerator and its doors may need to be leveled. Tu...

GE AnswersJuly 17, 2026

GE_Appliances

The two guys were great and a perfect job

Would Recommend

Both guys were very professional unloaded the refrigerator actually let me look at it and approve professionally bought it into the house without damage set up cleaned it up. Tell me about the refrigerator and what I needed to do and wish me a happy safe Fourth of July.

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Big beautiful fridge

Would Recommend

Cafe refrigerator is huge, lots of room for food storage. I like that the temperature is adjustable for different areas. The interior lighting is elegant but a little dark for my taste.

June 25, 2026

From cafeappliances.com

Great features - HORRIBLE ice maker!

Would Not Recommend

This refrigerator looks great! It does have a lot of good features - spacious. The biggest draw-back is the external ice maker. IT SUCKS! The ice maker unit is too small and doesn't produce much ice - when it does - takes much longer to get it in a glass....sometimes no ice for the entire day. I am now looking into buying a good countertop ice maker. Irritating since we spent a fortune on all these appliances - and this is an issue that we deal with daily. i already see defects on the botto...

June 17, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help share some information about the ice production for your refrigerator. The icemaker in your refrigerator can produce seven cubes per...

Cafe_AppliancesJune 18, 2026

Poor performance

Would Not Recommend

We have owned our Cafe fridge for almost 4 years. It worked perfectly for 3 years. Now it intermittently turns completely off. Compressor was showing failure. Replaced. System still doesn’t work. Our home is a new modern build and warranty tech is blaming it on home vs fixing / replacing . This was an expensive purchase. Everything else in our him works and electrical meets compliance / code.

June 10, 2026

From cafeappliances.com

Response from Cafe_Appliances

We see that you're currently in contact with a member of our team. We recommend continuing to work with us directly.

Cafe_AppliancesJune 11, 2026

It looks good!Annzay

Would Recommend

I can move easier in my kitchen

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DOA Refrigerator

Would Not Recommend

Lowe's delivered this refrigerator with the incorrect handles and didn't ensure it was working before leaving. I now have a refrigerator installed with no handles and a does nothing but light up. It was dead on arrival with no quality control prior to delivery. Lowe's suggested that we schedule a GE technician to repair the fridge. Today, the GE technician confirmed that it is not repairable due to a dead condenser. Replacement refrigerator is an additional special order and scheduled out f...

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Response from Cafe Appliances

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109. Read More

Cafe AppliancesJune 3, 2026

cafe_appliances

Quiet operation, nice looking

Would Recommend

Visually pleasing, love the look of the interior. Quiet. We're pleased with the purchase.

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Nice looking but not reliable

- looks sharp - ice machine broke within a month and then had it service and broke again - doors cracked and had to order replacements - water in the is great but malfunctioning time to time Great looking but not reliable. Had it professionally installed and also a service call but still not functioning as expected

May 10, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to get more information from you about your refrigerator and will be reaching out via email soon. Please contact us back with the requested de...

Cafe_AppliancesMay 12, 2026

Best refrigerator!

Amazing capacity, beautiful inside and out!

May 1, 2026
Verified Purchaser
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Functions

Would Recommend

specious, luxury., elegant. autofill water dispenser some time overflow. Over all excellent appliance.

April 25, 2026

From cafeappliances.com

Left Door Will Not Stay Open

Would Not Recommend

This refrigerator was delivered and installed but the left side door will not stay open on its own from the very beginning. We finally got around to calling Lowes installation team to fix it and they would not come out because we didn't call them within 30 days (we have been managing a renovation so we are just now resolving these minor issues).

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Response from GE Answers

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

GE AnswersApril 14, 2026

GE_Appliances

Response from Cafe Appliances

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

Cafe AppliancesApril 14, 2026

cafe_appliances