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Counter-Depth 23.2-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 23.2-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified

4.2
306
Review
 4.2 out of 5
306 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator offers a spacious interior with adjustable shelving, a convertible temperature drawer, and an auto-fill water pitcher. Customers praise its sleek appearance and quiet operation, but some report issues with the ice maker, freezer, and water dispenser. While the design and features are well-received, there are mixed opinions on the long-term reliability and quality of the appliance.

Customer review summary generated by AI, including incentivized reviews.
306 Customer Reviews

Stay Away, Compressor Failure, Terrible Customer S

Would Not Recommend

Only 3.5 years old and a total compressor failure which is supposed to be covered under a 5 year warranty. However getting that warranty honored will require you to quick your job and work full time doing the run around with GE customer service. It's an essential appliance and they act as if it's an ice maker. We equipped our entire new house either GE/cafe and all but the drier have had at least on service visit, and now this Refrigerator. Try to find something else. The appearance is what drew...

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Response from Cafe Appliances

We're sorry to hear about the issue with the compressor. We'd like to review and look into your situation closer. Please send us a private me...

Cafe AppliancesAugust 12, 2026

cafe_appliances

Response from GE Answers

We're sorry to hear about the issue with compressor. We'd like to look into your situation closer. Please send us a private message via Faceb...

GE AnswersAugust 12, 2026

GE_Appliances

Do not go for this Fridge

Would Not Recommend

Unfortunately this is my second review on the fridge, my first delivered fridge had uneven doors and was told it was supposed to be like that then the delivers guy some how scratched the front door so deep silver was shining through the length of the door, so I get a replacement the unleveled doors are just a manufacturing problem per the Lowe’s delivery guy because the replacement fridge doors are not level as well, okay googled how to fix it and there others out there with the same problem so ...

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Response from GE Answers

We want to help with some information on how to adjust the allignment on your refrigerator. If the doors are uneven on your french-door, bottom-freez...

GE AnswersAugust 5, 2026

GE_Appliances

Problems after two months with product and service

Would Not Recommend

The freezer and beverage drawer have stopped maintaining temperature and everything is melting. Bodewell, the GE service provider, has outsourced to a company for this area. They haven't returned our service call after two days, so not only is GE's product useless so is their service. If you buy this fridge makes sure you buy a second one that is not GE so you have one that works when this one fails.

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Response from Cafe Appliances

We would like to assist you with this refrigerator and gather some additional information from you. Please send us a private message via Facebook, In...

Cafe AppliancesAugust 3, 2026

cafe_appliances

Great refrigerator

I love my new refrigerator- It’s beautiful, and functional! Keeps everything cold! My only complaint is I wish it were louder when you leave the door open too long!!!

July 20, 2026

From cafeappliances.com

Disappointed

Would Not Recommend

Like another reviewer stated below for 5,000 bucks you’d think this fridge would be white all the way around lol yes I should have realized this while online shopping however I was focused on the front and the black back is so ugly ugggg so for those who don’t do research like me beware the fridge is white and pretty in the front with a black box back which is my fault, so I have it delivered so it will be in perfect condition welllllllllllll that didn’t happen first thing I notice one door high...

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Response from GE Answers

We'd be happy to help with your refrigerator. Based on your description, it sounds like the refrigerator and its doors may need to be leveled. Tu...

GE AnswersJuly 17, 2026

GE_Appliances

The two guys were great and a perfect job

Would Recommend

Both guys were very professional unloaded the refrigerator actually let me look at it and approve professionally bought it into the house without damage set up cleaned it up. Tell me about the refrigerator and what I needed to do and wish me a happy safe Fourth of July.

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Dreamy!!

Would Recommend

I live this refrigerator. I feel special every time I look at it and open it. It's luxury. It goes so good with my matte black cabinets with gold hardware. Waiting for our stove to arrive. Im gonna have to up my cooking ability, visitors are gonna expect great things out of this beautiful kitchen 🥰

June 30, 2026

From cafeappliances.com

Cafe Refrigerator

I have been debating purchasing a new refrigerator for some time. Because I have the Cafe stove and dishwasher, I didn't look at any other refrigerators but the Cafe. The interior is spacious and well lit. I am so happy with my choice.

June 24, 2026

From cafeappliances.com

Great fridge/freezer combo

Would Recommend

We love the configuration, back-lit fridge, extra drawer, 3 drawer freezer & auto refill water dispeser

June 23, 2026

From cafeappliances.com

Love

Would Recommend

I love my GE Café refrigerator it makes all our families needs. Everything is easy to access Items store easily and are easy to reach

June 8, 2026

From cafeappliances.com

It looks good!Annzay

Would Recommend

I can move easier in my kitchen

June 6, 2026
Verified Purchaser
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DOA Refrigerator

Would Not Recommend

Lowe's delivered this refrigerator with the incorrect handles and didn't ensure it was working before leaving. I now have a refrigerator installed with no handles and a does nothing but light up. It was dead on arrival with no quality control prior to delivery. Lowe's suggested that we schedule a GE technician to repair the fridge. Today, the GE technician confirmed that it is not repairable due to a dead condenser. Replacement refrigerator is an additional special order and scheduled out f...

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Response from Cafe Appliances

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109. Read More

Cafe AppliancesJune 3, 2026

cafe_appliances

Quiet operation, nice looking

Would Recommend

Visually pleasing, love the look of the interior. Quiet. We're pleased with the purchase.

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Best refrigerator!

Amazing capacity, beautiful inside and out!

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Left Door Will Not Stay Open

Would Not Recommend

This refrigerator was delivered and installed but the left side door will not stay open on its own from the very beginning. We finally got around to calling Lowes installation team to fix it and they would not come out because we didn't call them within 30 days (we have been managing a renovation so we are just now resolving these minor issues).

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Response from GE Answers

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

GE AnswersApril 14, 2026

GE_Appliances

Response from Cafe Appliances

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

Cafe AppliancesApril 14, 2026

cafe_appliances

Really nice fridge

Would Recommend

This fridge is amazing, and looks great. Fits the space perfectly, and huge interior. The middle refrigerated drawer is so convenient. I really like the water pitcher dispenser and auto-refill. We didn't put any magnets on because it looks so nice.

April 1, 2026
Verified Purchaser
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