Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Counter-Depth 23.2-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 23.2-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.2
294
Review
 4.2 out of 5
296 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator is described as spacious with flexible shelving and storage options, including a middle drawer that can be used as a chiller or freezer. Customers praise the appliance's performance, noting it keeps food fresh and maintains consistent temperatures. The freezer section also receives positive feedback for its organization and storage capacity. However, a small number of customers have reported issues such as leaks, malfunctioning ice makers, and poor cooling performance.

Customer review summary generated by AI, including incentivized reviews.
296 Customer Reviews

Cafe Refrigerator

I have been debating purchasing a new refrigerator for some time. Because I have the Cafe stove and dishwasher, I didn't look at any other refrigerators but the Cafe. The interior is spacious and well lit. I am so happy with my choice.

June 24, 2026

From cafeappliances.com

Great fridge/freezer combo

Would Recommend

We love the configuration, back-lit fridge, extra drawer, 3 drawer freezer & auto refill water dispeser

June 23, 2026

From cafeappliances.com

Love

Would Recommend

I love my GE Café refrigerator it makes all our families needs. Everything is easy to access Items store easily and are easy to reach

June 8, 2026

From cafeappliances.com

It looks good!Annzay

Would Recommend

I can move easier in my kitchen

Was this Review Helpful ?

DOA Refrigerator

Would Not Recommend

Lowe's delivered this refrigerator with the incorrect handles and didn't ensure it was working before leaving. I now have a refrigerator installed with no handles and a does nothing but light up. It was dead on arrival with no quality control prior to delivery. Lowe's suggested that we schedule a GE technician to repair the fridge. Today, the GE technician confirmed that it is not repairable due to a dead condenser. Replacement refrigerator is an additional special order and scheduled out f...

Was this Review Helpful ?
Response from Cafe Appliances

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109. Read More

Cafe AppliancesJune 3, 2026

cafe_appliances

Quiet operation, nice looking

Would Recommend

Visually pleasing, love the look of the interior. Quiet. We're pleased with the purchase.

Was this Review Helpful ?

Best refrigerator!

Amazing capacity, beautiful inside and out!

Was this Review Helpful ?

Left Door Will Not Stay Open

Would Not Recommend

This refrigerator was delivered and installed but the left side door will not stay open on its own from the very beginning. We finally got around to calling Lowes installation team to fix it and they would not come out because we didn't call them within 30 days (we have been managing a renovation so we are just now resolving these minor issues).

Was this Review Helpful ?
Response from GE Answers

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

GE AnswersApril 14, 2026

GE_Appliances

Response from Cafe Appliances

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

Cafe AppliancesApril 14, 2026

cafe_appliances

Really nice fridge

Would Recommend

This fridge is amazing, and looks great. Fits the space perfectly, and huge interior. The middle refrigerated drawer is so convenient. I really like the water pitcher dispenser and auto-refill. We didn't put any magnets on because it looks so nice.

Was this Review Helpful ?

Very attractive/pretty!

I was attracted to the look of this refrigerator so I purchased all for my new kitchen renovation. I still love the look but disappointed with how slow the ice maker takes to fill. We got our appliances on Wednesday today is Saturday only 2 bins of ice has been produced. I understand that it takes time for the 1st batch but still slow in my opinion. Other than that I love the appliences!

March 14, 2026

From cafeappliances.com

Response from Café_Appliances

Congratulations on your new refrigerator! We agree that this unit is really pretty and attractive. And it's features are outstanding! The LED Light Wa...

Café_AppliancesApril 2, 2026

Love the inside color!

Would Recommend

Very excited about the sleek look of this fridge! Wish the ice maker worked faster, but overall happy with the fridge!

March 6, 2026
Verified Purchaser
Was this Review Helpful ?
Response from Cafe Appliances

The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period. If this is not what you're experiencing, please ...

Cafe AppliancesMarch 6, 2026

cafe_appliances

Buyer Beware, GE will not stand behind product

Would Not Recommend

Received defective product, the box has a dip in it which caused air to get into the freezer and create ice and frost all over the rails and food. I called this in during the GE warranty, but the technicians couldn't figure out the problem. They replaced parts, more parts, the entire freezer drawer, seals, etc. It took 8 months and 6 visits and their TAG team to figure it out. Now GE says it's not under warranty anymore even though it was reported during warranty. The dated picture below sh...

Was this Review Helpful ?
Response from Cafe Appliances

We're sorry to hear that your fridge is not functioning properly after multiple repairs. We recommend you continue to work with your extended war...

Cafe AppliancesMarch 10, 2026

cafe_appliances

DO NOT BUY, ESPECIALLY FROM LOWES

Would Not Recommend

I bought this during a buy more save more promotion. Within the warranty period the freezer was full of ice and frost. It took GE technicians 6 visits and 8 months to determine it was a defective box and could not be repaired. They took so long that it is no longer under warranty and even though it was reported during warranty they will not replace it. The extended warranty will not replace it either, they will only give back what I paid add since I bought it as a package deal, with other ap...

Was this Review Helpful ?
Response from Cafe Appliances

We're sorry to hear that your refrigerator is having issues after multiple repairs. We recommend you continue to work with your extended warranty...

Cafe AppliancesMarch 10, 2026

cafe_appliances

Dystopian water filter system

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

Was this Review Helpful ?
Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Welcome to water filter management hell

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

Was this Review Helpful ?
Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Dystopian water filter system

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

Was this Review Helpful ?
Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Water pitcher leaks

We love most everything about this refrigerator except the in door wate pitcher leaks. Each time you open and close the door a little drip comes out of the spigot causing water spots on the bottom sill unless it is constantly wiped

January 25, 2026

From cafeappliances.com

Response from Café _Appliances

We’re glad to hear you’re overall happy with your refrigerator, and we’d like to address the issue you’re having with the pitcher. We can advise we de...

Café _AppliancesJanuary 26, 2026

Great Features

I think the refrigerator is beautiful an extremely functional

January 15, 2026

From cafeappliances.com

Disappointed and Concerned

My Cafe Standard Depth Platinum Glass refrigerator was delivered today. I paid over $5000 for this refrigerator. Four $5000 I expect to see perfection. Instead on the left french door along the decorative seam. I see insulation or caulking that used from the seam. The decorative trim on the middle drawer on the right hand side has a huge chip in it and it’s rough and deep to the touch. When you open the refrigerator, there are scratches on the bottom box where the shelves sit. On the sliding fre...

Was this Review Helpful ?
Response from Cafe Appliances

We're sorry to hear about the the doors and other imparities. We'd like to look into this further. Please send us a private message via Faceb...

Cafe AppliancesJanuary 12, 2026

cafe_appliances