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Standard-Depth 28.7-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Standard-Depth 28.7-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified

4.4
756
Review
 4.4 out of 5
758 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is praised for its spacious interior, versatile storage options, and convenient features like the built-in water pitcher. Customers highlight the elegant design elements such as the matte finish, soft lighting, and brushed bronze hardware. The refrigerator is described as extremely roomy with ample space and easy organization. Many appreciate the middle drawer that can be used as a freezer, refrigerator, or wine chiller. However, some customers have reported issues with the ice maker, water dispenser, and overall build quality. Overall, the product is considered a high-quality, stylish, and highly functional appliance that enhances the kitchen.

Customer review summary generated by AI, including incentivized reviews.
758 Customer Reviews

Buy if it is on sale and manage expectations

Would Not Recommend

We waited 10 years to do a kitchen renno, and I HAD to have all the bells and whistles. We bought all the cafe brand appliances - for me, they are just sooo beautiful and I loved the look. While I like the fridge, I don't love it, and it's probably my least favorite Cafe brand appliance. The shelves inside are very limiting. My old fridge had plenty of shelf room for condiments, deli, meats, fruit, veg, and other items. With the Cafe fridge, I find that I am lacking the storage drawers I want,...

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Response from GE Answers

We want to help utilize the space that your have in your new Café refrigerator. This model features a Quick Space shelf that splits in half and slide...

GE AnswersSeptember 4, 2026

GE_Appliances

Still waiting on delivery

Would Not Recommend

So disappointed in this order. Was supposed to be delivered last Saturday…waited all day…. They called truck broke down 2 miles from our house. Wanted to know if we wanted to “come pick it up”!? Rescheduled for Monday….waited again all day. Saw where they rescheduled it for Saturday. Called store, said they tried to call us. We checked both phones, no call was placed to us. Said there was nothing they could do about it.

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Response from GE Answers

For assistance with questions about delivery/installation or other customer service inquiries, please call the Lowe's Customer Care team at 1-800...

GE AnswersSeptember 3, 2026

GE_Appliances

Very Elegant!

I am thrilled with my new Cafe Refrigerator! It is functional and beautiful as well. Hope it lasts a long time. It is just so elegant!

August 12, 2026

From cafeappliances.com

Stay Away, Compressor Failure, Terrible Customer S

Would Not Recommend

Only 3.5 years old and a total compressor failure which is supposed to be covered under a 5 year warranty. However getting that warranty honored will require you to quick your job and work full time doing the run around with GE customer service. It's an essential appliance and they act as if it's an ice maker. We equipped our entire new house either GE/cafe and all but the drier have had at least on service visit, and now this Refrigerator. Try to find something else. The appearance is what drew...

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Response from Cafe Appliances

We're sorry to hear about the issue with the compressor. We'd like to review and look into your situation closer. Please send us a private me...

Cafe AppliancesAugust 12, 2026

cafe_appliances

Response from GE Answers

We're sorry to hear about the issue with compressor. We'd like to look into your situation closer. Please send us a private message via Faceb...

GE AnswersAugust 12, 2026

GE_Appliances

So far so good!

Beautiful refrigerator..love the sexy looking and lighting of the interior top! Lots of room too, fits so much more than my previous refrigerator. Lots of extra storage in the middle drawer too. Only fault I found so far is that, in the bottom freezer door, when you open it, the middle and upper drawer usually come out with it too.

August 9, 2026

From cafeappliances.com

Do not go for this Fridge

Would Not Recommend

Unfortunately this is my second review on the fridge, my first delivered fridge had uneven doors and was told it was supposed to be like that then the delivers guy some how scratched the front door so deep silver was shining through the length of the door, so I get a replacement the unleveled doors are just a manufacturing problem per the Lowe’s delivery guy because the replacement fridge doors are not level as well, okay googled how to fix it and there others out there with the same problem so ...

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Response from GE Answers

We want to help with some information on how to adjust the allignment on your refrigerator. If the doors are uneven on your french-door, bottom-freez...

GE AnswersAugust 5, 2026

GE_Appliances

Problems after two months with product and service

Would Not Recommend

The freezer and beverage drawer have stopped maintaining temperature and everything is melting. Bodewell, the GE service provider, has outsourced to a company for this area. They haven't returned our service call after two days, so not only is GE's product useless so is their service. If you buy this fridge makes sure you buy a second one that is not GE so you have one that works when this one fails.

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Response from Cafe Appliances

We would like to assist you with this refrigerator and gather some additional information from you. Please send us a private message via Facebook, In...

Cafe AppliancesAugust 3, 2026

cafe_appliances

Disappointed

Would Not Recommend

Like another reviewer stated below for 5,000 bucks you’d think this fridge would be white all the way around lol yes I should have realized this while online shopping however I was focused on the front and the black back is so ugly ugggg so for those who don’t do research like me beware the fridge is white and pretty in the front with a black box back which is my fault, so I have it delivered so it will be in perfect condition welllllllllllll that didn’t happen first thing I notice one door high...

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Response from GE Answers

We'd be happy to help with your refrigerator. Based on your description, it sounds like the refrigerator and its doors may need to be leveled. Tu...

GE AnswersJuly 17, 2026

GE_Appliances

Door

The refrigerator itself is nice however I’m very unhappy that the left hand top door does not stay open when I open it. I’ve had two people come out and they both said well that’s because that door is so heavy that it won’t stay open. I find that totally unacceptable.

July 8, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to assist with your fresh food door not staying open. The fresh-food doors on your refrigerator are designed to stay open when they are in a...

Cafe_AppliancesJuly 9, 2026

The two guys were great and a perfect job

Would Recommend

Both guys were very professional unloaded the refrigerator actually let me look at it and approve professionally bought it into the house without damage set up cleaned it up. Tell me about the refrigerator and what I needed to do and wish me a happy safe Fourth of July.

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Looks and Operates Great

We love it so far. The backlit feature is nice, it has lots of room, and does what it is supposed to do - keep food cold.

June 29, 2026

From cafeappliances.com

Great Features

Would Recommend

The refrigerate meets are needs. Love it. Excellent Product

June 28, 2026

From cafeappliances.com

Excellent Product

Great features, Great Layout, Ice Dispenser is working great

June 23, 2026

From cafeappliances.com

Beautiful Fridge

We absolutely love our Café refrigerator. The size is perfect for our family, with plenty of storage space and a thoughtful layout that makes it easy to stay organized. The middle convertible drawer is especially useful, and the LED lighting gives the interior a premium look and makes everything easy to find. My only wish is that there was an option for a second ice maker. The freezer ice maker works well, but having additional ice production for entertaining or larger gatherings would make thi...

June 23, 2026

From cafeappliances.com

It looks good!Annzay

Would Recommend

I can move easier in my kitchen

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DOA Refrigerator

Would Not Recommend

Lowe's delivered this refrigerator with the incorrect handles and didn't ensure it was working before leaving. I now have a refrigerator installed with no handles and a does nothing but light up. It was dead on arrival with no quality control prior to delivery. Lowe's suggested that we schedule a GE technician to repair the fridge. Today, the GE technician confirmed that it is not repairable due to a dead condenser. Replacement refrigerator is an additional special order and scheduled out f...

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Response from Cafe Appliances

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109. Read More

Cafe AppliancesJune 3, 2026

cafe_appliances

Quiet operation, nice looking

Would Recommend

Visually pleasing, love the look of the interior. Quiet. We're pleased with the purchase.

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