
Ratings & Reviews for Cafe 24-in Top Control Built-in Dishwasher ( Stainless Steel ) With Third Rack, Ultra Dry , 45-Decibel
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception, with some customers praising its quiet operation, sleek design, and effective cleaning and drying, while others report issues like poor drying, long cycle times, and the dishwasher not getting dishes fully clean. There are also concerns about the quality and reliability, with reports of parts breaking down and requiring frequent repairs. The overall performance appears inconsistent, and the customer service and repair experience can be frustrating.
Customer review summary generated by AI, including incentivized reviews.Piece"0"garbage
We have had this washer now for 4 years. After two years we had to ensure all food particles were rinsed off plates and utensils because the machine was not getting particles off, even after routine maintenance. It has now stopped working all together. Very disappointed in the performance and cost of this product especially when th GE profile lasted 16 years.
From cafeappliances.com
Good, but could be better
[This review was collected as part of a promotion.] Looks great, is quiet and has plenty of space for all the dishes, cups and plates. The wash quality could be better, but with hard water and a tankless water heater you have to do extra to get it to perform reasonably.
From cafeappliances.com
We want to help you with your dishwasher not cleaning properly. We recommend making sure you are using a high efficiency detergent in a tablet or pack... Read More
Poor Value
Would Not RecommendHad it for about 4 years and we had it serviced 4 times and about to purchase a new one. Don’t great value
From cafeappliances.com
We are sorry to hear that your dishwasher has been serviced four times due to not operating properly. We want to help. A member of our team will reach... Read More
Terrible (only buy if you like hand-washin dishes)
This dishwasher does not clean dishes. I have to pre or post wash everything. It hasn't worked from the start
From cafeappliances.com
We would like to provide some guidacne to help! There are a few things you can do to improve your Dishwasher's cleaning performance. We recommend revi... Read More
Nose
The unit is well insulated and quiet during the wash/dry cycles.
From cafeappliances.com
intermittently and randomly turns on
Would Not RecommendI just got the dishwasher installed due to kitchen remodel. The dishwasher keeps turning on every so often and i will need to reset the circuit breaker and it will be ok for a week and then the dishwasher will continue. Unfortunately this happens after the warranty expires. Very frustrating. Cheaper models are more reliable and don't have glitches
Pooelenquality
Would Not RecommendParts issue; poor quality; will break once warranty runs out. Won't buy GE again
From cafeappliances.com
Allow us to lend a hand with your dishwasher. A member of our team will reach out to you via email to gather more information. Please respond at your ... Read More
Cheap plastic parts
Would Not RecommendThis dishwasher was purchased new and already came with manufacturer problems. There is a part at the bottom that diverts water to the spray arms that is faulty. It is made of cheap plastic and does not stay seated. So, after 3.5 hours of washing time, you still have dirty dishes. Everything has to be taken out of the dishwasher on the bottom, the UR PORT DIVERTER WITH DISC AND MAGNET KIT has to be reseated, then you may get another 2 washes, then have to repeat. There is no screw or bolt to hol...
From cafeappliances.com
We strongly advise you to schedule service with one of our certified technicians to get this dishwasher issue properly addressed, as this is not norma... Read More
Best dishwasher! Quiet!
Would RecommendAbsolutely love this dishwasher! It's the best quality dishwasher we've ever had, no problems with the wheels on the racks falling off or breaking. Have had it for a year and it's also extremely quiet. Sometimes I have to go check to make sure it is running.
From cafeappliances.com
Be aware don’t buy
Would Not RecommendThe worst quality you can imagine . It’s shocking how you can pay premium for such a bad appliances , I bought all of my kitchen remodeling appliances from cafe brand . Every single device has a problem. This dishwasher is really pain in the as-. It accumulates lots of dirt and molds although I clean it non stop.when calling their repairing guy he discovered the water heater not working( no hot water obviously )we changed the part paid for the visit and paid for it as it was just out of warrant...
From cafeappliances.com
We're sorry to hear about your dishwasher not heating up properly. We want to help out with this. We will be reaching out over email to collect additi... Read More
Disappointed
Would Not RecommendOur experience is a sad one. Not quite three years old and it will not complete a cycle. Had a qualified tech to diagnose and order four parts for it and charged big. The parts have been installed and it still won’t complete a cycle. New control board, new tuberity switch, new float switch, new water intake valve, and I installed a new water drain pump. It’s practically a new machine. Countless hours. It still will not complete a cycle. I would be hard pressed to buy another.
From cafeappliances.com
We want to help out with your dishwasher not being able to complete a cycle. We're going to be getting in touch over email to collect additional infor... Read More
Broke after 14 months is use.
Broke after 14 months is use. Drain pump failure. Was not even used daily and we pre rinsed everything.
From cafeappliances.com
We are so very sorry to hear you've had these issues with your dishwasher. This isn't what we expect to hear and apologize for your inconvenience. We'... Read More
Has never worked for us
This system has never worked properly for us. Very disheartening to have a system in a new house deliver such poor performance.
From cafeappliances.com
We advise you to schedule service with one of our certified technicians to get this dishwasher issue properly diagnosed and resolved. You can schedule... Read More
Great dishwasher!
Would RecommendLove this dishwasher. It is easy to use & has plenty of loading space for the usual kitchen items. The top pull out shelf for flat items like container tops, coffee lids, etc comes in handy. Cleans dishes really well and is super quiet, which I love in our open floor plan kitchen/living space. You don’t even know it’s running! Wash time is a bit long and the dishes don’t fully dry even if I run overnight and open in AM. Overall, a great product by Cafe line!
From cafeappliances.com
Disappointed
Would RecommendWe have had our dishwasher for 3 years when we built our house. It does not get the dishes clean. The bottom does not spin correctly and the arms are coming apart. I love the look of the cafe appliances but very disappointed in the product for the price.
From cafeappliances.com
We want to help out with your dishwasher not operating properly and with the arms breaking. We are going to get in touch over email, please respond at... Read More
Not all that
Would Not RecommendI was so excited to own a new cafe dishwasher. My kitchen aide was many yrs old so I thought new would be better. Wrong. First it does not hold as much and the bottom rack does not go in and out smoothly it falls off track. Wish I had left well enough alone until forced to get a new one. Nothing on this dishwasher is as well made as my dinosaur kitchenaide
From cafeappliances.com
We'd like to assist you with your dishwasher rack getting off track. We recommend referring to the troubleshooting tips in the link below for guidance... Read More
Modern features
Would RecommendGreat dishwasher easy installation looks super nice
From cafeappliances.com
Don’t buy
Would Not RecommendThe look of the dishwasher is pretty. However it does not dry well and we’ve only had ours hooked up for about 1.5 years and it stopped cleaning the dishes. So frustrating after spending decent money on a product for it to be a dud. We brought the fridge, stove, microwave, dishwasher. Hoping the others don’t break as well.
From cafeappliances.com
We'd like to assist you with your dishwasher. A member of our team will be reaching out to you via email to gather additional information. Please resp... Read More
Mostly good
Would Not RecommendCame installed in my new home. Washes well. It doesn’t fit our 11inch dinner plates.
From cafeappliances.com
We're glad to hear that your new dishwasher washes well. Your comments regarding the dinner plates not fitting are extremely important and will be con... Read More
Not worth the higher cost
The plastic pieces on the racks won’t stay secure and even on ultra dry the dishes are wet after the cycle. The Cafe line works no better nor any higher quality than my regular GE that I had in the past that cost only half as much. BIG waste of money.
From cafeappliances.com
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product te... Read More
We'd like to look into the situation with your dishwasher and offer assistance. One of our agents will be reaching out over email to collect additiona... Read More