
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the machine for producing exceptional coffee with fresh-ground beans, customizable grind size and brew strength, and sleek design. Many highlight the rich, balanced flavor and convenient programmable features like delay brew and temperature control. However, some report the thermal carafe fails to retain heat beyond an hour, and a few experience mechanical issues including grinder failures and water leaks. Despite these drawbacks, most customers consider the superior coffee quality and intuitive functionality well worth the investment.
Customer review summary generated by AI, including incentivized reviews.Terrible Product
Would Not RecommendPlease do not buy this product. I had my first Cafe Grind and Brew that worked great for about 4 months. I followed all the instructions on maintenance and cleaning, ended up sending it back for a replacement. The next one worked for 6 months and started having problems. I was told that was it on the warranty and I could not get anymore replacements. This is an expensive product that is not worth the headaches that come with it.
From cafeappliances.com
Beauty and Function
Would RecommendWith a bit of reluctance, we decided to buy this grind and brew coffee maker. The reluctance came from the reviews. One review caught our eye and that helped change our minds. I'm so glad we did. Now we have beauty and function. We have experienced no leaks. No jams. Simply no issues. Cleaning properly is key. The water filter plays an important role in operation. The look is fantastic the coffee tastes great. Simply no complaints. One thing perhaps is maybe a larger carafe for gatherings. Othe...
From cafeappliances.com
Great features
Would Recommend[This review was collected as part of a promotion.] We love our coffee maker!! Had read some reviews about the water reservoir leaking but I think their problem was not putting the filter in correctly. We have had just over a year now with no issues. Originally had a hard time purchasing replacement filters but no issues since then. I buy 6 at a time. We use the craft but typically only make 12 oz at a time. It is beautiful and looks nice with our other Cafe appliances. The first number in ...
From cafeappliances.com
Wifi setup is terrible; coffee very good
The consistency of the coffee seems to be very good Although we are having problems with the grind now After six months of use. Never have been able to get the machine connected to Wi-Fi even changing the Frequency to 2.4g from 5g. .
From cafeappliances.com
Do not update or use SmartHQ app
Would Not RecommendHad it for two days, loved it and made great coffee. Downloaded the SmartHQ app and connected it with the app and then it said the maker needed an update. I updated it and now the coffee maker won’t work. I called and spoke with 5 different people and they all just kept sending me to other people until the me lady said I just have to replace it but since I didn’t get it from them directly they won’t fix it. Will never buy anything from this brand
From cafeappliances.com
Please reach out to our Connected Home Support Team at 1-800-220-6899 for further assistance with this.
Doesn’t work
Would Not RecommendI have the entire suite of the GE Café appliances and I bought this Coffee maker in December and already the grinder is having trouble and I can’t use it anymore and have to put in a ground coffee which was not the point of buying this machine. I’m really disappointed.
From cafeappliances.com
We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Flawed Grinder Makes Terrible Coffee
Would Not RecommendA lot of good about this machine but at the end of the day, it just can't brew a consistent and good cup of coffee due to a severely flawed grinder design. Beans rarely feed properly leading to weak & watery coffee or non-stop "Add Beans" error. Manufacturer recommends using only light beans to solve this which is totally ridiculous, especially at this price point. The remote features are totally useless since you have to be right there babysitting the grinder. So disappointed.
From cafeappliances.com
We'd like to help with getting a better brew out of your unit. Using coarser grind sizes will result in less surface area of the coffee grounds for ex... Read More
My IQ is lacking
Slightly complicated to use. Some mornings it will brew on timer, some not
From cafeappliances.com
If you have not done so already, we encourage you to connect your coffee maker to your WiFi and our SmartHQ app to ensure you receive any product upda... Read More
Worked for 2 years
Worked pretty good for 2ish years, stopped grinding beans even after cleaning. There are better options at a lower price point, this had a lot of potential but it's not worth the price.
From cafeappliances.com
We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Worth another investment
Would RecommendWe love the coffee we get from this coffee maker!! However, this is the 2nd one we have purchased in just over a year. The first one stopped working on us. We took a chance on buying this a second time. If it lasts longer than the first, we will update the rating to 4 or maybe even 5 stars.
From cafeappliances.com
Thank for your loyalty to our brand. With this coffee maker you put in fresh beans the night before and when you wake up, you'll have a hot, fresh, de... Read More
Makes an excellent cup of coffee.
Would RecommendThis coffee maker replaced our high end Keurig that had both k-cup and carafe. We would grind the beans in the morning in a separate grinder, fill the basket and wait 15 minutes for the coffee, which was “above average” in taste. With this coffee maker we put in fresh beans the night before and when we wake up there is a hot, fresh, delicious carafe of coffee waiting for us.
From cafeappliances.com
Exceeded expectations
A small learning curve, but after that I have really enjoyed this machine. Brew temp, size, grind - all adjustable! Older grind-and-brew had to be cleaned constantly, but the design of this machine prevents steam from getting into the grinder and the machine stays clean. It took a lot for me to convert from my Moccamaster, but I'm glad I did!
From cafeappliances.com
This is a wonderful single serve coffee maker that provides a barista quality cup of coffee right from your own counter. We're thrilled to hear you're... Read More
makes good coffee but replacement parts unobtainab
makes good coffee and I really wanted to like it! But replacement parts are unobtainable. The O ring sealing the water reservoir and filter cartridge wears out quickly and you won't be able to find a good replacement. Bummer! GE should offer O ring replacements along with cartridges, maybe 1 O ring for every 3 cartridges because that's about how often I had to scour the internet to find the right one. Not worth the hassle.
From cafeappliances.com
We're sorry to hear about your coffee maker o-ring needing replacement. We'd like to offer assistance. One of our agents will be reaching out over ema... Read More
Don't spend the money on this
I loved this coffee maker until it stopped grinding. I cleaned it per the manual, etc. No matter what I did, no grinder. It does make good coffee but issues with the water container leaking and the grinder quitting make me wish I hadn't paid so much money for a coffee maker. I will go back to the Cuis.....rt grind and brew for a lot less money. From everything I've read, there is no point in calling support or hoping they will stand behind their product. So disappointed.
From cafeappliances.com
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Pl... Read More
Great coffee machine
Would RecommendVery please with the product and it makes a great cup of coffee. It looks so beautiful on my counter.
From cafeappliances.com
2nd coffee maker and it stopped after 2 months
Would Not RecommendThis was our second coffee maker as our first one was replaced after it stopped working. This one stopped working after two months. I love the concept, especially the turning it on from bed, but if it doesn't work and I can't have my coffee and then it’s just a useless appliance.
From cafeappliances.com
We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.
Mold build up
Would Not RecommendWhen the product was new it ran great and looked great. What a great concept. Over time I noticed some issues. When grounds get into the basket holder it is difficult to clean out. It is also difficult to clean out the bean holder, essentially need to run it empty first. The BIGGEST ISSUE is that the lid for the carafe began to build up mold and gunk. There is no way to clean it out. Also notice some black stains in the inside of the carafe, more than usual. Noticed today that the marks were som...
From cafeappliances.com
We'd like to help with your coffee maker's carafe. We will be reaching out to you via email. Please respond at your earliest convenience.
Great until it wasn't
Loved this machine until I did standard maintenance, and now it leaks to the point that it's unusable. For the price, it should have lasted longer than 19 months.
From cafeappliances.com
We want to help you with your coffee maker leaking. We are going to reach out via email to gather more information, please reply at your earliest conv... Read More
Upgraded our morning brew
Would RecommendAfter our daughter brought her friends home for big breakfast, we realized single serve coffee was not ideal. After doing a lot of research we decided that a grind and brew coffee pot was the direction we wanted to go. The Cafe Specialty Grind and Brew looked to hit all of our (wants). It looks awesome and matches our appliance line. The grinder is a little loud but not overly (probably typical for any grinder), but it grinds perfectly and allows for grind choice. The ten cup capacity is fine...
From cafeappliances.com
Uses TOO MUCH coffee per cup
The design is stunning and when you use your own ground coffee, you get fully customzed coffee. BUT there is NO WAY to calibrate the amount of coffee beans used per pot or cup. You can change brew strength all you want, but the amount of beans ground even on “light” is still way too much. It consistently makes too strong a coffee. We need to be able to program the grind dose per strength setting. The coffee output is too much at ANY setting! Basically, each 6 oz of coffee made (I've measured th...
From cafeappliances.com
We want to help you with your coffee maker producing strong coffee consistently. We recommend using fewer coffee grounds for the same amount of water,... Read More
We'd like to assist with the operation of your coffee maker. Please refer to the troubleshooting section on page 21 of the Use and Care Manual for tip... Read More