
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mixed reception. Customers praise its stylish design, customizable settings, and ability to brew both pots and single cups. However, many report issues such as leaks, grinder problems, and the machine breaking down quickly. While the coffee quality is good when the machine works properly, the high rate of mechanical and software problems, as well as poor customer support, have left many customers dissatisfied.
Customer review summary generated by AI, including incentivized reviews.Easy to use and great coffee
Would RecommendVery happy with this coffee maker. It's easy to use. The grinder makes for a fresh cup every morning. When guests come, switching to making a full carafe, while still having the "Grind' feature, is quick and easy. Coffee comes out delicious and quick every morning. (My only issue, the time setting never stays at the correct time, no matter how many times I set the clock).
From cafeappliances.com
Good coffee, to many issues
I am on my 3rd machine in a yr. Issues with the grinder, pot and basket closure.
From cafeappliances.com
Great Coffee. For a short time. Then it breaks.
Makes fantastic coffee, until it doesn't because it starts leaking in less than 14 months, and then there is no option for repair. They will happily sell you another one. Every year, I guess. Disappointing that such an expensive product boasts such terrible build quality. It made really good coffee. Until it didn't.
From cafeappliances.com
We want to assist with this issue you’re having with leaking, and we’d like to look into your situation further. We’ll be reaching out over email to d... Read More
Good coffee too many problems
Would Not RecommendThe grinder broke after third use..does make great coffee
From cafeappliances.com
We do see a member of our team is working with you regarding this issue. We would recommend continuing to work with them as they will be best to help ... Read More
Disappointed
Great looking coffee maker, but does not keep coffee hot. There is no heating unit for the carafe. It is thermal but just doesn’t really keep the coffee temp I prefer. Now that my 1 yr warranty has just expired, the grinder doesn’t seem to be calibrating the correct amount of beans per what machine is set for cup wise.
From cafeappliances.com
We would like to help and provide some guidance. The carafe included with the C7CGAAS4TW3 coffee maker is a vacuum sealed thermal carafe that is desig... Read More
Could have been...
Would Not Recommend[This review was collected as part of a promotion.] I've had this for a couple years and I'm just at wits end with it. The grinder gave me issues several times and now we've moved onto it randomly leaking all over my counter and floor. I've descaled it, reinstalled the reservoir bottom several times and I'm just done with it. Impossible to keep it clean as well. I spent so much on this and I'm surprised it hasn't performed better.
From cafeappliances.com
SweepstakesWe’re sorry to hear you’ve had recurring issues, and we’d like to assist with the current issue you’re having with leaking. We recommend disconnecting... Read More
Beautiful Carafe, but...
Would Not RecommendI purchased the white matte Thermal Carafe. It's a beautiful coffee maker and you will taste the quality of the coffee when brewed. I like that there is three types of brew strengths and you can change the grind size. However, the reason for my three star on this item review is due to a defect on the thermal carafe itself. There seems to be a leak internally where liquid gets inside the internal thermal wall where the lip of the pour and thermal pitcher meet. When I washed it I noticed there was...
From cafeappliances.com
Thanks for reaching out regarding your carafe on your beautiful Cafe Coffee Maker. We will be reaching out to you via email soon to get more informati... Read More
HARD TO CLEAN
THE COFFEE IS GREAT, BUT CLEANING THE GRIND BASKET AFTER MAKING A POT IS A PAIN. IT GRINDS TOO MANY BEANS WHICH FILL UP ALONG THE FILTER AND INTO THE FILTER HOLDER THAT DOESN'T DETACH. POOR DESIGN FOR CLEANING.
From cafeappliances.com
We’re glad to hear you’re loving the coffee! We'd like to provide information about the cleaning process. To clean the grinder chute specifically, ple... Read More
Best coffee maker
Would Recommend[This review was collected as part of a promotion.] I have tried several other “high-end” coffee makers but this clearly the best! Artistic design, integrated been grinding, touch screen brewing controls make it easy to use, and brew great coffee.
From cafeappliances.com
SweepstakesLove this coffee maker!
Would Recommend[This review was collected as part of a promotion.] So far I am loving this coffee maker! I am a bit of a coffee snob. This was easy to set up, and easy to use. I love the strength options. Cleaning and maintaining is quick and easy! This is a huge improvement over my last bean grinding coffee maker.
From cafeappliances.com
SweepstakesAlmost great
[This review was collected as part of a promotion.] I love this...but the reservoir leaks. It's not how I'm seating it in the base...it drips slowly even when I am filling it. If I leave water in the reservoir after brewing, it slowly leaks out...over the LCD screen, which apart film being annoying to clean up, can't be good for the electronics. I want to persevere because otherwise it's great. But....sigh
From cafeappliances.com
SweepstakesWow!
Would Recommend[This review was collected as part of a promotion.] I just wish I bought this 30 years ago instead of just a few days ago. 👍
From cafeappliances.com
SweepstakesWe are excited that you are loving your new coffee maker. This is such a beautiful model with many great brewing features that we are happy to hear yo... Read More
Minor irritant
Would RecommendI utilize 1:15 ratio of water to beans. The machine always asks me to add water. A minor irritation but I do not know how to accept my judgement.
From cafeappliances.com
Great coffee!
[This review was collected as part of a promotion.] My wife and I bought this to replace our DeLonghi after it stopped working. We wanted a coffee machine that would grind or use pre-ground coffee. We also wanted the ability to make different size cups. This does it all, and it makes a great cup of coffee. Looks great on the counter too. Glad we bought it.
From cafeappliances.com
SweepstakesSolid
[This review was collected as part of a promotion.] This machine makes a good cup of coffee, which is most important at the end of the day. And it's GORGEOUS on the countertop (albeit large). I also did not experience the leaking issue that others have experienced (I was careful not to over-tighten after inserting the filter and only add water from the top). I take 2 points off for: (1) the grounds get all over the place--under the basket, on the warming unit, on the countertop--after just one b...
From cafeappliances.com
SweepstakesWe're glad to hear you're pleased with your new coffee maker. After opening the brew basket, it is recommend to put a kitchen towel on the carafe sitt... Read More
Stopped working less than one year
Would Not RecommendI have had this coffee maker for less than one year. The grinder completely stopped working. I’ve disassembled it twice and cleaned it every which way I can. Still will not work. I do not recommend this to anyone. You will be wasting your money.
From cafeappliances.com
We'd like to help you with your coffee maker. We recommend calling our small appliance team at 1-877-813-3537.
Great taste, modern look, must maintain!
Would Recommend[This review was collected as part of a promotion.] We love this coffee maker... The taste we get from freshly ground coffee is remarkably better than pre-ground coffee and now we can't go back! Also, this is truly the only nice looking modern coffee maker. It always draws attention of our house guest and they comment on how cool looking it is. The only downside is that to really keep this machine running well, you need to stick with maintaining it. Make sure to replace the water filter regula...
From cafeappliances.com
SweepstakesWas very excited at first but keeps breaking.
Would Not Recommend[This review was collected as part of a promotion.] Our machine has broken twice now. First time the water wouldn’t pull from the reservoir at all, so I went through probably a three week process to get it replaced. Now it’s broken again about 6 months after getting my first one totally replaced. This time no matter what cup size setting you have, it only grinds like 4 tbsp of grounds.
From cafeappliances.com
SweepstakesWe would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Pl... Read More
It has everything
Would RecommendExcellent coffee taste and easy to use. Set on Gold and grind 3. Easy setup and directions. Attractive. Love the built in grinder
From cafeappliances.com
Love it!
Would RecommendLove my Cafe Grind and Brew coffee maker! Two suggestions for improvement: 1) Why is there a black power cord on a white coffeemaker and on (what most of us have) a white counter? That looks terrible! 2). How about an option for slide verses grip feet? I have to place the coffeemaker on a placemat in order to slide it out from under the cabinet in order to add water and coffee beans.
From cafeappliances.com
We see you are being helped by a member of our team. Please contact then directly if you have any questions.