Ratings & Reviews for Bruce America's Best Choice Gunstock Oak 3/4-in T x 3-1/4-in W Smooth/Traditional Solid Hardwood Flooring ( 22-sq ft / Carton )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The hardwood flooring offers a rustic, attractive appearance and is generally durable, but a significant number of customers have reported quality control issues, with a high rate of damaged, warped, or defective boards in their shipments. Common problems include inconsistent board widths, uneven ends, and excessive waste, requiring extra work and frustration during installation. While the majority of customers are satisfied with the final look and performance, the quality control problems create a mixed experience.
Customer review summary generated by AI, including incentivized reviews.It’s absolutely beautiful!
Horrible Experience
Would Not RecommendHorrible process in having people who know nothing about installing hardwood floors, come measure for the install products. Bought all the install products and had to battle to get it “proven” to the 3rd party installers that we had all the proper installation products and they were in our home being “acclimated” to the appropriate temperature. Then when the installer finally did come to install the hardwood floor, we were told it wasn’t possible because the floor wasn’t flat enough. One month ...
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
poor quality
Would Not Recommendmissing spline sections.. damaged faces...2 boxes did not appear to be complete.
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Thank you for taking the time to post a review. We strive to provide you with the best possible service and when we fail to mee...
Great Value for your $$
Would RecommendExcellent quality and price coupled with exceptional service
From America's Best Choice Natural Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Lovely Flooring Choice
Would RecommendBeautiful finish, packaged well, quick installing since does not require sanding, staining and sealing..
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Flooring
Would RecommendThis process was great from start to finish. The Guy and lady in flooring were so very helpful, they both navigated me through this process with precision and help me figure out how much flooring I need it also went one step further and ordered it online because it wasn't available in store but they assured me everything would go great., And it did.
From America's Best Choice Wood Trail Red oak 3_SLASH_4-in T x 5-in W Handscraped Solid Hardwood Flooring ( 23.5-sq ft _SLASH_ Carton ) Verified Purchaser
High quality and great price!
Would RecommendGreat quality,beautiful color!
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
Loowwes fountain Colorado
Lowes Fountain Colorado is the best, most friendly, cheerful and helpful store in America. The staff are cheerful, courteous, VERY Helpful and knowledgeable.
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 3-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 22-sq ft _SLASH_ Carton ) Verified Purchaser
Store didnt register my pickup so rtn impossbl
Would Not RecommendStore didnt register my pickup, so when I went to return the item customer service could not process the request. Causes massive chaos and no accommodations to make it right even for a disabled customer, which violates federal disability law
From America's Best Choice Gunstock Oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Hi there!
Thank you for taking the time to post a review. We strive to provide you with the best possible service and when we fail to mee...
Fits well when installing
Would RecommendSome of the truest tongue and groove on the market. It is a high end flooring, but the payoff is very rewarding.
From America's Best Choice Wood Trail Red oak 3_SLASH_4-in T x 5-in W Handscraped Solid Hardwood Flooring ( 23.5-sq ft _SLASH_ Carton ) Verified Purchaser
Floor great- But…
Would Not RecommendMatched a piece of my flooring to the butterscotch sample in the store, it was an exact match - I mean exact- ordered 9 cases and it came and it’s not even close. I mean not close at all- quality flooring - but the color they sent me does not resemble the color in the store -
From America's Best Choice Butterscotch Red oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Bruce Hardwood
Would RecommendGreat product. Great quality, beautiful.
From America's Best Choice Gunstock Oak 3_SLASH_4-in T x 2-1_SLASH_4-in W Smooth_SLASH_Traditional Solid Hardwood Flooring ( 20-sq ft _SLASH_ Carton ) Verified Purchaser
Hi there!
Thank you for taking the time to write a review.
We apologize for the experience you had regarding the installation of your flo...