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DS-640 Compact Mobile Document Scanner 600 dpi Optical Resolution 1-Sheet Auto Document Feeder

Ratings & Reviews for Brother DS-640 Compact Mobile Document Scanner 600 dpi Optical Resolution 1-Sheet Auto Document Feeder

4.1
142
Review
 4.1 out of 5
142 Reviews


0% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The portable scanner offers good scanning quality and is easy to use. It is compact and allows scanning of multiple documents at once, which is an improvement over flatbed scanners. However, some users have experienced issues with the software and compatibility, particularly with Windows 11. The scanning software is also found to be inconvenient and cumbersome by a few reviewers. Overall, the scanner is a good, affordable option for home, school, or office use, with the hardware generally praised, but the software needing some improvements.

Customer review summary generated by AI, including incentivized reviews.
142 Customer Reviews

DS-640 Scammer

I love this scanner. It is small and easy to use for all kinds of responses that you would have to do in getting responses to people fast and on time. It is great. I am glad I found it on your site.

May 7, 2026

From brother-usa.com

Moving up to the DS-640

Had the DS-620, only natural to move up to the DS-640, very happy with it

April 13, 2026

From brother-usa.com

Not compatible with new computers

For something that is only a couple years old it's disgraceful that it will not operate on my Surface Pro computer running Windows 11. Isn't even recognized. It seems that a majority of brother scanners cannot be run on arm processors. Ridiculous for such a major company

February 27, 2026

From brother-usa.com

Response from Brother Customer Service

I'm sorry to hear your experience with connecting Brother DS-640 to your windows 11 computer is difficult. Here is an FAQ which may help. https://hel...

Brother Customer ServiceMarch 5, 2026

No longer like it

It used to work good. They did an update and now I can't scan anything as a PDF and I don't get the option to add another page. I no longer like it!

January 25, 2026

From brother-usa.com

Response from Brother Customer Service

Thanks for taking the time to review your experience with the Brother DS640. We appreciate your feedback. I’m sorry to hear that you are having scanni...

Brother Customer ServiceJanuary 26, 2026

Good hardware, inconvenient software

The scanner is quite good, but the software is very inconvenient. 1) Each workflow takes a square inch of the screen. I have more than 20 so it is hard to find the one I want. The list SHOULD be customizable like Windows Explorer - small icons, big icons, list with details, sortable by date, name, or number of images in the folder. 2) The workflows aren't displayed in any order. 3) I accidentally set several of them to trigger when I click the icon. I'd like to turn that on and off. 4) 19 o...

April 19, 2025

From brother-usa.com

An Excellent Performing Portable Scanner

I was very pleasantly surprised with just how portable yet very efficient the DS-640 scanner is. Being executor for an out of state estate I had over 40 documents to scan for legal matters and needed an inexpensive scanner quickly to get the job done. Installation was very easy with clear and easily understood instructions. (There are also several good YouTube instructions and reviews) I found the scanner to easily scan various sizes smoothly and accurately with very, very good resolution...

April 16, 2025

From brother-usa.com

Very EASY to use very much worth the investment

Got tired of scanning documents with my phone went looking for a not too expensive scanner That’s easy to use and I Highly recommend Brothers DS-640 no Regrets

April 3, 2025

From brother-usa.com

Efficient little scanner

I bought this scanner to scan receipts so I can track purchases for a senior center that I volunteer at. It was easy to set up and use. Best part it wasn't overly expensive. Works really well.

April 2, 2025

From brother-usa.com

Stopped working although connected

Never actually got to use it cuz it stopped working

March 30, 2025

From brother-usa.com

Good Product

I like the way this one operates compared to another one. I had that only worked for a short time.

March 28, 2025

From brother-usa.com