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Black and Decker 12-Cup Programmable Coffee Maker with Vortex Technology in Black

Ratings & Reviews for BLACK+DECKER Black and Decker 12-Cup Programmable Coffee Maker with Vortex Technology in Black

4.4
109
Review
 4.4 out of 5
109 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the consistent brewing performance and thoughtful features. The Vortex Technology delivers rich, full-bodied flavor through even water distribution, while the Strong button and brew strength adjustment enhance customization. Programmable scheduling, Sneak-a-Cup feature, Auto Shut Off, and 2-hour warming function streamline morning routines. The intuitive digital interface and compact design are widely appreciated. A few note the Clean cycle indicator activates prematurely, carafe markings are one-sided, and fill-level accuracy requires slight overfilling. Despite these minor inconveniences, most customers consider it a reliable, worthwhile investment.

Customer review summary generated by AI, including incentivized reviews.
109 Customer Reviews

Keep looking! This Coffee Pot isn’t worth it!

Would Not Recommend

We’ve only had this coffee pot for a few months. A week after using the coffee pot it told us to clean it. I cleaned it. It is still saying clean every time we turn it on. Does it keep it from brewing coffee? No. Is it annoying. YES! In the beginning I was happy that the coffee was hotter than it was with our previous coffee maker. The coffee is still hot, but not like it was the first few weeks of owning this coffee maker. I gave it 2 stars because it’s a coffee maker and it does in fact make ...

April 30, 2026

From blackanddeckerappliances.com

Response from Corporate Customer Service

Hello Mel S, Thank you for taking the time to share your experience and for choosing Black and Decker. We sorry to hear that you’re having issues with... Read More

Corporate Customer ServiceMay 1, 2026

Stuck on Clean Cycle

Would Not Recommend

I’ve had this coffee maker for 4 months & out of the 4 months, 2 months it has been stuck on the clean cycle after being cleaned several times. I’m extremely disappointed & do not recommend. There was a time when you saw the name “Black & Decker” you would know that you had a quality product. That was my entire reason for picking the machine over others in the store in the first place.

April 5, 2026

From blackanddeckerappliances.com

Response from Corporate Customer Service

Hello Luck73, Thank you for taking the time to share your experience and for choosing Black and Decker. We sincerely apologize for the issues you're ... Read More

Corporate Customer ServiceApril 10, 2026

Absolute garbage

Would Not Recommend

Worst carafe design I've ever seen. When the pot is full, it dumps coffee all over the place no matter how carefully you pour. Problem goes away once you get below 10 cups. I've been pouring coffee from different pots and different manufacturers every morning for over 40 years. I've never had a problem until now.

March 19, 2026

From blackanddeckerappliances.com

Response from Contax 360

Hello, Thank you for taking the time to share your experience and for choosing Black + Decker. We are truly sorry to hear about the issues you've enc... Read More

Contax 360March 20, 2026

Clean cycle

Would Not Recommend

Three months in and stuck on clean Clean cycle twice and unplugged and plugged in to no avail Only hack is to set to brew later only way to get it to work

February 23, 2026

From blackanddeckerappliances.com

Response from Corporate Customer Service

Hello Cvmz, Thank you for taking the time to share your experience and for choosing Black and Decker. We understand your concerns regarding your coffe... Read More

Corporate Customer ServiceFebruary 26, 2026

Review

Would Not Recommend

Is it supposed to keep the coffee warm because my new one isn't doing this. The non-programmable is better as it keeps the coffee warm with the burner when it's plugged.

April 21, 2025

From blackanddeckerappliances.com

Response from Consumer Service

Thank you for offering your feedback regarding your Black+Decker Coffee Maker. This coffee maker should stay on, and keep your coffee hot for two hour... Read More

Consumer ServiceApril 22, 2025

I like the strong brew feature

Would Not Recommend

Time to Clean indicator. How do I turn it off after I have cleaned the coffee maker?

April 2, 2025

From blackanddeckerappliances.com

Response from Consumer Service

Thank you for offering your feedback regarding your Black+Decker Coffee Maker with Vortex Technology. I’m sorry to hear of the experience you've had w... Read More

Consumer ServiceApril 3, 2025

Brent and Elena's Choice

Would Recommend

[This review was collected as part of a promotion.] Given the fact we have moved often this is probably our 5th or sixth B&D coffee maker. We have also dabbled in less expensive and also some stupid expensive coffee makers. None seem to have the reliability and consistency of any of the B&D brand. Flavour is beautiful and we are coffee drinkers. Recommend any of their coffee makers.

March 22, 2025

From blackanddeckerappliances.com

Good so far

Works great so far for the month-ish I've had it. Hoping it lasts a good 7+ years like my last Black and Decker coffeemaker.

March 13, 2025

From blackanddeckerappliances.com

Clean Feature is a joke

Would Not Recommend

Great coffee maker until the so called 'clean' feature kicks in. That didn't work! and will not allow brewing. So, now it doesn't work! Only had it 3 months. What a waste of money.

February 11, 2025

From blackanddeckerappliances.com

Response from Consumer Service

Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear to hear of the experience you're having with your cof... Read More

Consumer ServiceFebruary 11, 2025

Is fantastic

Me agrada este producto, al parecer se ve de buena calidad.

December 10, 2024

From blackanddeckerappliances.com

Would Recommend

I bought this coffee machine today, my last Black and Decker coffee machine lasted me 27 years. Very impressed and happy with Black and Decker products.

November 19, 2024

From blackanddeckerappliances.com

So far so good.

Would Recommend

[This review was collected as part of a promotion.] Just got this product, and so far so good. The brewed coffee is good. Overall the coffee maker seems a little on the flimsy side, but time will tell whether it holds up.

November 8, 2024

From blackanddeckerappliances.com

Response from Consumer Service

Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that you were somewhat disappointed in the design of... Read More

Consumer ServiceNovember 8, 2024

An OK coffee pot

I bought this a few weeks ago and it's not exactly what I wanted. I thought it had a built-in basket for the coffee grounds . . . it doesn't. I had to buy paper filters. Also, the coffee is not very hot when first brewed? I have to heat my cup in the microwave for about 30 seconds.

August 5, 2024

From blackanddeckerappliances.com

Response from Consumer Service

Thank you for offering your feedback regarding your Black+Decker coffee maker. We are sorry to hear the coffee is not brewing to the correct temperatu... Read More

Consumer ServiceAugust 6, 2024

Issue with power indicator light

Would Not Recommend

[This review was collected as part of a promotion.] Unpacked and plugged in the coffee maker. The only light that appeared lite was the PM light. I was so disappointed to think there was no power on indicator light. Then next day I noticed a glimmer of light at the on/off switch. Very dim and hard to see. Guess it's better than no light at all.

February 16, 2024

From blackanddeckerappliances.com

Response from Consumer Service

Thank you for your feedback regarding the Black+Decker Coffee Maker. I'm sorry to hear that you're unhappy with the design of the power light. Your pr... Read More

Consumer ServiceFebruary 19, 2024

Good

Would Recommend

I just bought this and a few things I found out the coffee maker itself when placed on my kitchen counter needed a non slip pad under it to be secure, the clock was well lit but over powered the on/off light but overall good, I made my first pot of coffee today it was good.

January 23, 2024

From blackanddeckerappliances.com

Response from Consumer Service

Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that you were somewhat disappointed in the design of... Read More

Consumer ServiceJanuary 24, 2024

Great features

Would Recommend

[This review was collected as part of a promotion.] I bought this last night to replace one that was looking cruddy. It works well.

November 30, 2023

From blackanddeckerappliances.com

So far so good!

Would Recommend

I used the same cofee as always and it had a strong button on it .. and I'm not sure what fancy red thing is inside but it slow dips and makes the coffee taste better??

October 28, 2023

From blackanddeckerappliances.com

Great product

Would Recommend

[This review was collected as part of a promotion.] Just need a bigger on button and green light- hard to see.

July 23, 2023

From blackanddeckerappliances.com

Coffee maker easy to use and efficient! Good price

Would Recommend

Works well, easy to use, like the features and they are better than my last black and decker coffee machine

July 2, 2023

From blackanddeckerappliances.com

Another 25?

Would Recommend

New B & D coffeemaker is good so far. This is my second one. My first Black & Decker coffeemaker lasted 25 years! Enough said.

July 2, 2023

From blackanddeckerappliances.com