Ratings & Reviews for A.O. Smith Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers consistently praise the water heater for delivering ample, reliable hot water within minutes of startup, with many highlighting its compact low-boy design that fits tight spaces like crawl spaces and mobile homes. Installation is frequently described as straightforward and simple, with included pipe insulation and blanket appreciated as value-added features. Most find it an excellent replacement for older units. However, a small number report serious defects including tank failures within months and dents upon arrival, raising durability concerns for some customers.
Customer review summary generated by AI, including incentivized reviews.Easy to install. Lots of hot water for size.
Verified Purchaser
This was a purchase not a return as it is listed
Would Not RecommendNot a Return. I had a separate warranty issue
Last four years
Would Not RecommendIf there is extended warranty, I encourage it.
Easy install, looks good.
Easy install and heated up right away. My plumber couldn't believe how quiet it was!
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Works like it's supposed to.
Would RecommendWorks like it's supposed to.
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Lowe’s associate were great
Verified Purchaser
I bought the hot water heater two weeks ago and everything has been working fine. Pretty easy for a DIY to install. Six year warranty, hopefully I won’t need it.
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Easy install
Would RecommendReplaced a 50 gallon with this smaller model. Easy order and pickup, easy self installation.
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Purchased for a rental in Ruidoso. Renter pleased so I'm pleased. Can't believe the cost of water heaters these days... jim
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Features need for project
Would RecommendWorks as advertised. Good fit
Verified Purchaser
Item arrived damaged
I paid for expedited delivery of the water heater yesterday so that the plumber could install it today. However when the plumber opened the box he found several dents in the item. I called customer service and spoke to someone with a foreign accent who at first said they would exchange or if I kept offered a discount. However, that story soon changed and they then told me the only thing I could do was return the item. I had a plumber waiting. I paid for expedited shipping and they were tell...
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
Read More
Good Quality
Would RecommendI own an AOSmith well water holding tank its working great. this prompt me to replace my water heater to the same brand.
From aosmith.com
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
Read More