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Signature 100 2.5-Gallon Compact 6-year Warranty 1440-Watt 1 Element Point Of Use Electric Water Heater

Ratings & Reviews for A.O. Smith Signature 100 2.5-Gallon Compact 6-year Warranty 1440-Watt 1 Element Point Of Use Electric Water Heater

4.0
121
Review
 4 out of 5
121 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The point-of-use water heater provides instant hot water and has a compact size, but some users experienced issues with the heater's durability and reliability, including it suddenly stopping working or producing rusty water. The overall quality and performance seem to be mixed, with the product working well for some but having concerning problems for others.

Customer review summary generated by AI, including incentivized reviews.
121 Customer Reviews

Disappointed

Purchased this heater one year ago. Easy to install and works great. I read you were to replace heating element every year. Well I purchased a universal heating element at Lowe's and it wasn't even beginning to be the proper one. We have a water softener so element looked good so I put it back together. WHAT A PAIN. It is mow leaking out the bottom and relief valve won't completely shut off. Did I mention pain when putting back together. I'll probably purchase another one as it works great in ...

July 7, 2026
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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience. We want to ensure the issue is resolved.

Please send your phone number to talktous@aosmith.co...
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Published by the A. O. Smith TeamJuly 8, 2026

Personal Hot Water

Would Recommend

Nothing to dislike. Fit perfectly under vanity.

May 22, 2026
Verified Purchaser
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Hot Water......maybe!?

Would Recommend

The tank is great, short cord! Don't buy the installation kit for $40 dollars, it's not what you need anyway! I put this under a utility sink with a dual faucet. You need a "T" valve 3/8" to get water into the tank and to the faucet. The "kit' did not have this "T" valve, so on my 3rd trip to Lowes, I was able to get what I needed for the installation. Yes, all products had been moved in my local Lowes store! Yes, I still have to return the installation "kit" that was recommended for this produc...

May 12, 2026
Verified Purchaser
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Great for garage bathroom.

Would Recommend

Bathroom project

May 8, 2026
Verified Purchaser
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Perfect for under the sink.

Would Recommend

Small size, excellent hot water, comes with the hardware to mount it to the wall. Very easy to install.

May 3, 2026
Verified Purchaser
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Decided to install under my kitchen sink due to ta

Would Recommend

Easy install

April 24, 2026
Verified Purchaser
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Leaking

Would Not Recommend

Leaking

April 17, 2026
Verified Purchaser
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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience. We want to ensure the issue is resolved.

Please send your phone number to talktous@aosmith.co...
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Published by the A. O. Smith TeamApril 20, 2026

hwh review

Would Not Recommend

where's the drain? this is for single laundry tub in seasonal pole barn how do we drain it?

April 17, 2026
Verified Purchaser
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Response from Published by the A. O. Smith Team

Please see your owner's manual for assistance.

Published by the A. O. Smith TeamApril 17, 2026

Good value

Would Recommend

Easy to install. It does a good job for very basic needs.

April 11, 2026
Verified Purchaser
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Don't buy

Would Not Recommend

Installed it and it's leaking around the pressure valve. Water stays hot for 30 seconds. Very bad product. I'd rather carry water from a fireplace than deal with this water heater

March 14, 2026
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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience. We want to ensure the issue is resolved.

Please send your phone number to talktous@aosmith.co...
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Published by the A. O. Smith TeamMarch 16, 2026

No Frozen Field Offices

Would Recommend

works great for my portable field offices, don't have to drain water or worries about freezing in the winter months when there is no electric power to job sites. we are in the process of converting all field buildings from tank heaters to these

February 19, 2026
Verified PurchaserIncentivized
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Great product

Would Recommend

This product was a replacement and heats beautifully

February 18, 2026
Verified PurchaserIncentivized
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began leaking after just 25 days

Would Not Recommend

began leaking around the pressure valve after just 25 days

January 31, 2026
Verified Purchaser
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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience. We want to ensure the issue is resolved.

Please send your phone number to talktous@aosmith.co...
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Published by the A. O. Smith TeamFebruary 2, 2026

Do not waster your time

Would Not Recommend

Purchased this at Lowe’s. Brought it home, hooked it up the pressure release valve leaked. Tightened it a little bit more still leaked. Took it back to Lowe’s thinking we had a faulty one and purchased the same one again. Should’ve been our first clue. Installed that one and it’s still leaked. Called customer service on this product and they suggest we change out the pressure release valve. Went back to Lowe’s purchased that install installed it and it still leaks. Running away don’t walk.

January 30, 2026
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Response from Published by the A. O. Smith Team

We are sorry to hear of your experience. We want to ensure the issue is resolved.

Please send your phone number to talktous@aosmith.co...
Read More

Published by the A. O. Smith TeamFebruary 2, 2026